J&E Towing LLC in
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Address:3330 10th Ave NE, Rio Rancho, NM, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Zip Code:87144
Working Time and Location
What clients say about J&E Towing LLC in Rio Rancho (NM)
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I came here to service a interlock.. I refused to get my car worked on here. I suggest anyone takes serious head to my warning. This place is sketchy... really sketchy.... I wont let anyone do anything to my truck as sketch as these people made me feel driving all the way out to their sketchy place of business... it sucks we have to put out this money and lifesafer doesn't even check to see who is representing them. Im calling lifesafer and telling them the same thing. This is not cool at all.
Feb 09, 2026 -
Phenomenal work, they were quick, compassionate, and reasonable in price. Would absolutely hire them again
Feb 01, 2026 -
J&E Towing made my unfortunate situation very pleasant. Their service was friendly from start to finish and they were very prompt on the time they gave me. Thank you again J&E
Dec 03, 2025 -
Always reliable, fast service, and trustworthy. I only use J&E and I highly recommend to all my family and friends
Dec 03, 2025 -
Great service! Customer service was amazing. They were friendly, professional and helpful throughout the whole process.
Dec 03, 2025 -
After calling around 5-6 other places that did not answer, I could not be more thankful for J&E! My two kids, dog, and myself were stuck in the McDonald’s parking lot in the freezing cold, and our driver got to us in 30 minutes. I’d like to rave about our driver, Gabriel, because he went above and beyond. He helped me grab my things from the car and load them into the truck, then hurried us to get in to stay warm. He had the heat blasting, and it was SO wonderful! He loaded up my vehicle and got us home very quickly. I’m satisfied with the pricing, the hospitality and the overall experience. 10/10 would recommend to anyone and everyone I can!
Dec 02, 2025 -
I recently used j&e , and I was extremely impressed with their service. The team was professional, helpful, and efficient throughout the entire process. They arrived quickly and handled everything with care. I truly appreciate their reliability and excellent customer service. I will definitely be using this company again and highly recommend them to anyone in need of towing services.
Nov 05, 2025 -
Amazing service! The workers were super helpful and really knew what they were doing. The lady who answered the phone was so nice and made sure everything got taken care of quickly. You can tell they care about their customers. If you ever need a tow, definitely give them a call!
Nov 04, 2025 -
If you get into a car accident in rio rancho DO NOT LET THE POLICE CALL THIS COMPANY.
I was charged almost $350 for a 2.8 mile tow.Oct 28, 2025 -
Around October 2024 my girlfriends sister had an accident and they towed her car me and my girlfriends mom and her went to go inspect the sisters car bringing proof of ownership papers. But as we were looking the lady was getting defensive saying we can’t touch anything and that they didn’t touch the car. They claimed that the bumper fell off “making it hard to tow it” when the bumper did not fall off they PULLED IT OFF so they could claim that it was not in working condition so they could take it, offering $100 for it, we then could inspect the car and we told them there was around $260 in the center console and they said “we didn’t see any money” but earlier they said they didn’t or couldn’t inspect the car? We later left to go get money to buy the car back which was $500 and when we came back we started searching for the money and the lady helped us look and pulled out a FAKE $100 bill that was “stuffed under the seat” and then later on we found $60 still in the center console that they left. I never talked about this before because I thought there was really no point because we weren’t gonna get anything back from them. But this real life scenario is to prevent this from happening to others, do not trust these two faced ignorant people EVER all they want is money, all they do is lie, all they do is everything but helping the people they are supposed to help while working with the RRPD is insane.
Oct 22, 2025 -
RATING A 5 FOR ATTENTION.......Did the service work without notifying me of the charge until after the work was completed I was pressed for time and short on cash and just paid it to avoid the headache. I left feeling like it was my fault I didn't know of the charge.
Jul 28, 2025 -
I was dumb enough to get myself stuck and they got me out in less than 20 minutes after calling and only charged me half of what was quoted!! Awesome tow company
Thank you!!!Jul 16, 2025 -
This Company J & E Towing is one of the best, companies around. I think these guys can do it all. They have the most kind, respectful and knowledgeable drivers. I had to call for a tow to move a vehicle for a friend. Not only were they on time when they said they would be there, the asked me what was going on with the vehicle. They took the time to help me and looked over my vehicle, gave me advice. They tried to give me a jumpstart at first. Then told me my starter was sticking, they poked around and got the vehicle going. I tried everything I could and that didn’t work. These guys came and it worked. I had them tow the vehicle anyway. They were kind and even gave me a slight discount because I still used them even though the vehicle was running. I will recommend them any day
May 27, 2025 -
My car was totaled by a woman who ran a stop sign. When I went to get all of my belongings, they had thrown ALL of the broken glass, sharp broken chrome and filth from the street all over the inside my car, making a horrible experience even that more horrible. TWO WORDS: TRASH BAGS!!
May 27, 2025 -
This is a fantastic company. The customer service was perfect the women answering the phone was very kind and helpful. The tow truck showed up exactly when eta was stated and the driver could not have been more nice or more professional. We will only be using this company from now on.
Jan 23, 2025 -
Towing companies often deal with customers who are having one of the worst days possible. That was not the case for me. I needed a truck moved from one location to another. I let the dispatcher know I was in no hurry and just needed to know when to meet the driver. I expected a couple of hours wait. Less than an hour later I received a call from Esteban (may be spelled incorrectly). We arranged to meet and he arrived exactly when promised. I was impressed at his professional approach, his friendliness and most of all his expertise.
I am writing this review 45 minutes after Esteban called me. My truck is perfectly placed in my somewhat steep driveway and I am happy. I would heartily recommend the business for their professionalism and responsiveness. It was a totally painless experience.Nov 08, 2024 -
GPS took my daughter down a dirt road which was much softer than it looked and got stuck. Called insurance for a winch tow and they couldn't find a provider who would take it. Called around and J&E was at our location in 20 minutes. Jerry G. got us unstuck quickly and gave us a very fair price! Highly recommend these guys!
Oct 16, 2024 -
Had an excellent experience with my tire replacement on the Highway. J&E Towing was fantastic. Guierro was quick and made sure everything was safe! Thank you again!
Jul 18, 2024 -
Honestly I never write reviews but I felt like in this case it was a must. My car was pretty banged up and prior to calling other tow companies they weren’t much help but when I called J&E Towing he was extremely helpful with my vehicle and I saved a bunch of money due to that. I would totally recommend
Jul 14, 2024 -
I’ve had to call J&E towing a few times, and they are always there on time and super cool.. One of the Drivers named Jerry was very nice and gave me a ride to the place my car was towed. I would greatly recommend This company . When I call triple AAA I request them plus they never keep you waiting long , they come right away :)
Apr 07, 2024 -
Very professional and courteous! I was stranded 20 Miles out of town over the weekend. The dispatcher and the driver were both very kind and helpful. Also very affordable and didn’t price gouge due to location or the weekend. I will definitely use this company again.
Feb 12, 2024 -
Our car broke down and we were stranded. Called around and nobody would take us. Called J&E and they responded quickly and they were super super kind. Reasonable pricing and we called them again a week later to tow the car to the shop! Highly recommend!
Feb 11, 2024 -
In a stressful situation, J&E Towing were quick to help! I wish I would’ve ask for driver name. Nice guy very professional. My son and I were very impressed on how he backed the car up to the driveway. HIGHLY RECOMMENDED!
Feb 09, 2024 -
After the fourth toeing company, J&E answered was super friendly and awesome. Our tow truck driver Gabriel was amazing really friendly and nice! We will definitely be using you again in the future if the need arises.
Dec 21, 2023 -
J&E Towing is a family-run business - husband/wife/son. These are the most customer-service friendly business that I have experienced in a long time. My son was in an accident on HWY 550 early in the morning (1:00 am). They towed his car and then met with us to discuss his options. Not only did they suggest the most appropriate dissolution of the situation, they also walked us through the whole process and patiently waited while my son gathered his belongings and said 'good-bye' to his first car. The fee was exceptionally reasonable and well within my son's budget. Thank you so much for the care that you took with my son and me. I am forever grateful for your service during this difficult time.
May 28, 2023 -
One of the best towing experiences I have had. The woman on the phone was super friendly and very helpful. She was able to get me a tow quickly bc a truck opened up. Victor the driver was extremely helpful, nice and professional!! Worth every penny and totally changed my impression of tow company. We will be long time customers from now on! I'm so glad I called them! Thank you for excellent customer service!
Nov 28, 2021 -
I am a professional at locking my keys in my car and J&E towing has come to my rescue more times than I would like to admit. I use AAA roadside assistance and J&E is their private contractor. Every time I have needed assistance, the service providers are always FAST and professional. I recommend J&E for all your towing or roadside needs!
Jun 11, 2020
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