I had to visit the store in Cuba, NM. Clerk was very helpful and even recommended a mobile mechanic , I only remember his first name ( Roger ) but he REALLY helped me out ! I may never travel through Cuba , NM again but I recommend NAPA and Roger the mobile mechanic !
Stopped in NAPA to buy a 12 volt air compressor. I was traveling from Texas and had a low trailer tire. Unfortunately they had sold out of small compressors. The gentleman and lady there had a portable compressor, they let me use to air my tire up.
Even though I did not make a purchase the customer service and friendliness was outstanding.
Than y'all so much.
These guys are a joke! Be very cautious with these people. If not them, then definitely M&B Automotive next door.
M&B claim to be the NAPA authorized dealer right next door to the store. M&B charged me almost $600 for a new battery (no joke). They claimed they thought it was my starter which was inside the engine manifold. It wasn't the starter. It was just a battery. Then they used my old, broken manifold gasket again after making me wait for a new gasket set which "had to be ordered and delivered" (4 days later) and charged me for a new one (stuck in Cuba, NM the whole time).
I'm writing this now from the parking lot of a shop in Albuquerque doing $1000 worth of manifold work due to these idiots. I'm just telling you to think twice before leaving your vehicle with these guys. They are FAR from fair or professional. Use caution!!!
Oh! And the picture below is a nut that was left down in my manifold instead of being put back on a manifold bolt when they were done. I guess they didn't think stuff like that is very important.
You’ve been warned.
They are super amazing and very knowledgeable if you need parts they are the guys to go to, very humble and friendly and if they don't have a part they will help you find somewhere that does or call in the part they are the best
Scanned my truck and the guy that assisted me was super helpful. He spent a great deal of time checking and double checking the codes my truck was showing.
I'm very disappointed in the work these men provide. My husband took his 1990 Toyota pick up for them to fix the front end and my husband got a few miles from our house (Mind you, we live about 30min away from town in Regina) his brake caliber locked up on him from them not tighting it correctly. My husband could have lost his life!!. I will be reporting these men by name to the better business bureau. For your own safety spend the extra cash and take your vehicle to Albuquerque or Farmington. God bless.
Nice spot with well mannered and polite employees. Great at explaining things. Parts i need are always available that day or the next morning. Great prices. Mark is awesome. Support local businesses!
Website