I want to thank you guys for being so kind to my kids in time of need yesterday. You guys got them off the side of the road after rolling over their truck. They said you guys were so kind and even fed them lunch. As their mom all the way up in Idaho I am super grateful for you guys!!!!
Y'all have a great night watchmen! I was at a delivery across from your place and watched... well, heard...lol him. There's quite a bit of activity for 4 am and it looked like he was all over it.
This morning.
Kleine Towing was a life saver after our motorhome broke down while traveling through Las Cruces. We were treated promptly and kindly. It was a Sunday and we had a terrible time finding a tow company when the highway police recommended Kleine. Can’t say enough good things.
Take your business elsewhere, unprofessionalism at its best . I was trying to inquire about having a vehicle towed and they were very rude over the phone .
My car was was hit by another driver on my way to work. The other drivers Uncle kept wanting to put my personal stuff in their car. I was shaken up and the Tow Driver Laura took control of the situation and made me feel extremely safe. She went above and beyond and showed great kindness. A rare thing in this world thank goodness for her, she made a day brighter.
The only tow company that actually answers their phone 24-7 !
Super fast response and exceptional service by Joshua...he literally goes the extra mile !
When you're in a panic these guys will step up and solve the problem.
Thank you for helping me out guys!
Klein Towing did a great job taking taking care of my truck and hauling it to Clovis. They were very considerate of me and very helpful. They take care of their customers and I would recommend them.
OK, assuming that most reviews for places that provide this type of service would likely be considered as being bad reviews, please don't overlook this one. Not only do they overcharge, but they also bill you for extra day's/time that isn't actually owed. BAD Company
The driver of the flatbed was timely and friendly. However, the office person was rude and lazy and should not be in customer service. I wanted a copy of the invoice and she did not want to provide me with it.
We could not get our 41' 34,000# diesel motorcoach started at the Las Cruces KOA. Our emergency rescue service, CoachNet, contacted Kleine Motor Co LLC to get us from the campground to a diesel repair facility about five miles away. Very near the appointed time Brian arrived with his huge beautiful 1998 red Peterbilt. He was very professional but also friendly, knowledgeable, careful, and readily answered all our questions. The tow itself was slow, deliberate, careful, and uneventful. We were totally pleased with Kleine's service as well as Brian and would readily recommend them to everyone and will confirm that with CoachNet. Needless to say we are very happy campers and send a big THANKS to Kleine Motor Co and Brian. You really came to our rescue!!!!!
I wouldnt take a vehicle to these people. The woman upfront is unprofessional....she can't take one second to comprehend what a person is saying....her one track mind is only focused on her coming out corrective when we r victims in this matter of a stolen car . not her
The owner is ana amazing and giving person. She saw the desperation in my eyes because she gave me a deal i couldn't have been more thankful for to get my truck out. I completed the mission and she kept her word. After 7 days i got my truck out for $200!!! The total at that point was $450. Thank U so much Klein Towing!! May God Bless u for years to come. Amen.
Very unprofessional. Woman in the front office was very rude and disrespectful. The owner was not much better when I called to speak about our experience. I wouldn’t even give 1 star, but I had to put something to write this review. Worst customer service I have ever encountered. 0/10
My family (wife, son, and 2 dogs), 45-foot Bus, 24-foot trailer, and I were stranded on Highway 25 between Las Cruces and Truth or Consequences in the middle of the night with a broken down engine. With a very weak cell signal, I was able to contact Kleine for help. Kleine didn’t hesitate. They were providing assistance to us within 2 hours…extremely knowledgeable with towing big rigs....took their time carefully hooking everything up and didn’t cut corners when some hook-ups proved difficult to find. Kleine towed us safely back to Las Cruces where the Bus was fixed a day later and we were back on the road. Can’t say enough good things about this family-owned company. Without them, we’d still be on Highway 25 between Las Cruces and Truth or Consequences
Water pump blew in our straight truck. These guys were the ONLY ones who had a wrecker large enough to tow us in/back to Las Cruces. Brian was awesome and took every precaution with our truck. Definitely recommend them. Fair price too.
Brian, owner took extra care of motorhome from lordsburg., nm to las cruces. Made sure everything would not scratch motorhomr. Very nice to deal with. Took his time and treated mh with care.
I had an accident. I hit the #1 bus on Spruce & Triviz. In my defense, the sun was at the point in the sky where it created a glare so i that I was blind until I was in the intersection and realized I had run the red light. Needless to say, I totalled my car. Luckily, no one was hurt. The car was towed to Klien's which is right across Picacho Ave from where I live. Convenient, huh? They were helpful within the confines of the law. I took the car out of inpound hoping to make a little profit from junking it. I just broke even but oh well. The staff at Klien's was helpful in us getting the vehicle out if their yard. Basically, if you have to have you vehicle impounded, these people are nice and helpful
Worst business experience in my life. Totally unprofessional and shady about their charges. Asked the driver about expense information gave me bad info, owner was a real piece of work. No customer service skills at all
Great family business. Very careful with motorhome. Let us sleep in our disabled motorhome on there lot and store our trailer till my coach was repaired. Then I used them again for a retow to Cummins in El Paso. Worked with insurance company and can handle in size rig over large service area
If I could give zero stars I would the dude on the phone had the audacity to tell me to shut my mouth and listen they hold your property hostage and tell you information that is incorrect but doesn't want to hear how he was wrong if you car gets towed here I feel bad for you already worst people I've met since I moved here. Dealing with him made me a Trump supporter thank you for that horrible and most disrespectful experience ever in Las Cruces for me
i had a car that was inpounded,$800 dollar car that engine had blown..they wanted title plus 360.00 dollars for me to get my personal things out of car? title was at title loan place, so im injured workers comp, US VET, had things in trunk that i needed..well instead of doing the right thing, they got nothing from me, had car crushed in my opinon out of spite..i got nothing and so did they..terrible way to run buisness..never go to them..chiseling..jerks
This company towed my truck and my 5th wheel Back to their site. They let me park the 5th wheel on their property and then towed my truck to the Ford dealer for repairs. They offered to let me spend the night in my 5th wheel on their property using their power. My truck got fixed but it was too late to leave so I spent the night at the towing company. I cannot explain how wonderful these people were to me And they even fed me meatloaf, potatoes and veggies
If you ever have any kind of choice as to who tows your vehicle, I would HIGHLY recommend going with Action Towing instead. My experience with Kleine was that they were extremely rude and money hungry to the point that it became unethical. I hope my review can help someone to avoid the nightmare of dealing with them!
I can not express fully how amazing the staff is at Klein. They were helpful, kind and took amazing care of my veteran friend who is homeless at the moment. This company goes above and beyond for their customers. They provided my friend with water, food, gator aid and so much more in this very hot weather. Thank you so very much to Christine, you are a godsend!
This place is not professional whatsoever. I came for simple information and waited at least ten minutes inside for someone to even notice I was there. The two women that helped me were both rude and not customer friendly at all.
This company went behind my back and obtained the title to my vehicle when they learned I had filed for lost title and wasn't able to regester my 89 lincoln. To add insult to injury all my earthly possessions,sentimental items and entire wardrobe were not giving back to me when I asked why the owner calmly replied "I ain't gonna lie bro'I'm gonna keep your car and I already have a buyer" when asked about my property he shrugged and said "I'm gonna donate it". Meaning my car and belongings where still available but wrongfully kept from me. This is not the first time this happened to someone by Klein's tow
Kleine Motor Co., and especially Brian, were exceptionally helpful. He drove over 100 miles to tow us on a late Friday evening when our Motorhome's radiator hose ruptured. He is very knowledgeable and did an excellent job. Let us stay in the rig overnight in their yard and then towed us early the next morning to the repair shop. Recommended a great Mexican restaurant for breakfast. We can't express our thanks enough for the great service.
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