Ready Rigs Towing is a top notch company when it comes to professionalism and customer service. A broker arranged for them to tow an inoperable vehicle onto my step-deck, and Humberto arrived within 30 minutes. Unfortunately, the job turned out to be more complicated than the broker initially anticipated, requiring another wrecker to assist. Instead of handling the situation professionally, the broker became extremely rude and unprofessional, ultimately deciding to call off the entire job. Despite the chaos caused by the broker, Humberto remained professional, courteous, and helpful throughout the entire ordeal. He even went above and beyond by assisting me with putting my ramps away, something he didn’t have to do, but did anyway out of kindness. I would highly recommend Ready Rigs Towing for any towing or wrecker services. They are reliable, professional, and genuinely care about their customers. If you need a towing company that will treat you with respect and integrity, this is the one to call!
I got stuck in the mud during a heavy rainstorm. Humberto and Dalai arrived and got to work quickly. They were very professional. They were excellent problem solvers, as my tow hook was not in the most optimal of positions. They worked together well to get the vehicle out. They were also kind enough to remove all the mud they could from the vehicle and stayed until I was back on the road. I am very grateful to them. I would recommend this business to anyone in need of assistance. I know that if I find myself in need of help again, I will definitely call Ready Rigs.
I love this place it truly feels like home this kinda service is what America is all about great service fast response and very polite drivers if you need a tow in the dona ana area look no further then ready rigs
Ready Riggs towing was super fast and convenient for us when we were in need of a towing service through our roadside assistance with GEICO. Other towing companies would've been 2-3 hours out. Driver Josue got to us within 20 minutes. Highly recommend. Thank you Ready Riggs Towing!
Ready Rigs is the "BEST"!! There when you need them the most. Service was fast and very professional. My alternator gave out to my black pickup in Las Cruces and thank goodness for Ready Rigs. They came to the rescue and I was able to drive back home to Silver City, N.M. with no worries. Good job brother and God Bless You!!! I strongly recommend Ready Rigs.
Great service, Jose is Great hard working guy...Arrived on time as promised, work done excellent time wise and price wise...nothing to complain...and 1 more thing: WE NEED MORE SERVICE GUYS LIKE THIS on the road ...professional ,very helpful and friendly... Thanks again Jose...
I was very impressed with Ready Rigs Towing. Over the 4th of July weekend in 105 degree temps I had a tread separate on my truck's tire and was lucky enough to make it to an exit ramp without a major blow out. My roadside assistance company said the wait would be 4 hours but they called and spoke to Ready Rigs who said they would actually be there in 90 minutes. Turns out I was 90 minutes from their shop so they basically left immediately to come help me. They called when they were 30 minutes out so I knew they really were coming. They had all the equipment needed and put my spare on, checked the air pressure in the spare, and put my damaged tire in my truck so I could get a warranty replacement once I got home. Thank you for exceeding my expectations!
My wife and I broke down in the middle of nowhere on hwy 70 in NM. Your company came to our rescue. Josue was fantastic. Extremely helpful, pleasant and helped us above and beyond what was normal. Highly recommend this company.
I can not begin to express my gratitude with how Josue handled the terrifying situation my daugter and I found ourselves when we, along with multiple other vehicles had a blow out along the desolate State Rd 9 with no phone service and sketchy state police threatening us. He truly was a hero and towed us as well as another vehicle stranded prior to us who had a 4 month baby and nobody would help them. Thank you thank you‼ This man was an angel in the middle of the night towing our car back to El Paso as the closest Mercedes Dealer and then driving us to a hotel my husband booked at around 4 am. Kind, professional and honorable.
Thank you very much Ready Rigs Towing. My driver ran out of fuel in the middle of no where since 6pm.After hours of calling different towing companies and not been able to reach anyone, we came across Ready Rigs number and Umberto Answered. Umberto you’re a life saver.Thank you for Everything..You’re a true professional.Thank you for being the only Tow company that stays open Late!!
Humberto and Josue were great help and super fast at responding to my call . They went above and beyond to make sure I was taken care of. I highly recommend Ready Rigs.
I know they're just doing their job so I can't really complain. I had to come get my car out of their yard so when I went they did it fast so I didn't have to wait long at all.
These guys are THE BEST! We broke down and they were with us within 30 min of the call. They took the van and trailer straight to there shop. Started working on it by early hours the next morning. Cheap too! We were on the road by 11am the following morning with a lot of new parts! They also took us and got us from the local hotel- going the extra mile. 5 Star, HIGHLY recommend :)
WILL BE MY GO TO FROM HERE ON OUT! Was 24/7 unlike a lot of other places in the area. NM is a deadzone when it comes to service, so this was a relief to have. Will definitely be my go to and should be yours too if you ever have towing needs. My case was specific, but accommodations were made accordingly so my truck could be serviced. Communication also great.
We had 1 of our rigs break down at the port of entry with some serious damage and Ready Rigs, stepped up tow us to the yard but also did all the repairs and got us back on the road within 48 hours. Best tow company in all of New Mexico!!
Very reliable company. My vehicle got stuck today in a very narrow unpaved road. The first provider sent by my insurance company couldn't help but these guys did the job and with no damage to my bumper. I recommend them.
Humberto has gotten me out of a big bind twice now!! Great service and communication. Even though he’s got a lot going on, he always fit us in his schedule. Thank you very much!! Highly recommended
Knowledgeable, friendly, fast, professional, extremely helpful. I’ll be using this company only for now on. Even though they’re busy they showed up and called me to update on their timing and with advice for me. 10/10
AMAZING SERVICE i hate having to get my car towed but it happens. Called them and even though they were far they showed up and communicated the whole time. Super nice, great experience
I was put in the worst situation when my spare had blew. I had just moved to the area and called Ready Rigs Towing LLC to see what my options were and they were so polite and had the fastest service! When bringing my car to me, they had even explained some deals that they knew about tires and still had an amazing attitude. God bless them for helping me in my situation! <3
My semi truck got stuck in sand in truth or consequences. I made the service call to these guys and being 110 miles away they still turned up within 2 hours. They offer a really professional service & reasonable prices. I was beyond impressed. Thanks a lot guys, I appreciate everything!
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