NAPA Auto Parts - North East Parts Group in
Sussex (NJ)

They put up with me, that's a plus. Counter help is more pleasant, that's a plus ....

Great store and great people that work there

Jay went above and beyond to help me out with an issue I had today. All supervisor’s should be like that. Please acknowledge him for a job well done.

Best place to go for parts, hands down. The salesman Brian went above and beyond to make sure I had the right parts (when other stores would have just thrown the wrong thing at me and sent me out the door). Top notch service!

They have knowledge something most auto parts stores today lack

Great staff, very helpful!

The staff was very knowledgeable and helpful they even put my new windshield wiper blades on for me

Great people shop all the time

Great service always the right parts

Great guys always have the parts you need. Fair pricing

Store personal went out of thier way to help me.

Prices are fair and most times i get what I need.

Answer your damn phone sometimes. I try and try to call this sorry excuse for a store and they do not answer the phone. Why the hell would I even waste a trip in if they do not even have the decency to pick the damn phone up. Go out of business already.

They were very friendly and got what I needed in minutes

Great friendly staff .very knowledgeable

They don't pay their parts drivers a fair wage.

Very helpful and courteous staff.

Dog friendly panda goes with me everywhere

Helpful, friendly, and respectful - not something every autoparts place tends to direct toward the female gender. I will return!

Excellent, I called to check product availability, they had what I needed. I got there and it was at register waiting...Awesome experience..Thank You

Seams small inside but usually has what i need or can get it the next day. The staff are knowledgeable and go out of there way to help.

Great store knowledgeable staff

Very knowledgeable staff always help me out

They had the parts I needed at a great price.

They seem to always have what I need.

thay have the parts that work and people to get the right parts

Horrible customer service. They tell your part will be in the next day. It doesn't. Then they tell you they will call you when it arrives. They don't. Then when you go there to pick it up they sit on the phone or look in books while you stand there. Don't expect any customer service here.