What clients say about FRANKLIN SUSSEX AUTO BODY, INC. in Hamburg (NJ)
I've been getting things done here for 25 years. Never a problem with anything. I recommend this place every time someone has a need.
These people truly care about their profession and their clients.
After my own insurance company insisted my vehicle was a total loss, Dan at Franklin Sussex Auto Body advocated for me and saved my vehicle from salvage. I’m so grateful for this gem so conveniently located in in our home county.
There is not enough words to describe how amazing Franklin Sussex auto body is ! They do the best work and best quality for best price in all of north Jersey . Dan and Andrew do an amazing job at this facility making sure everything is top notch . They will go out of their way to make sure you are comfortable with what they have done to the vehicle . I could not recommend enough how amazing they are . Me and my family have had over 4 cars by them and they leave all of them looking even better than brand new !
Andy was very knowledgeable on what my vehicle required during a free estimate this morning. Friendly and clear/concise with his observations. I felt like I was in good hands.
Franklin Sussex Auto Body did an excellent job on the rhino liner and also installed the running boards for my truck.
Good price and great customer service!
Andrew is a wonderful person! He is very professional and gets the job done. My 85 year old mom’s car needed some work and he completely it professionally and sufficiently and the price was outstanding!! Totally 5 star service!!!
Best experience! They were extremely knowledgeable, professional, affordable and no delay. They did not take advantage of me as a inexperienced woman which I have found is the common experience in Sussex. ….Highly recommend
Andrew and crew at Franklin Sussex in Hamburg do an outstanding job and are extremely dedicated to detail, communication, customer satisfaction and quality of workmanship. When I picked up my vehicle it looked showroom material. I highly recommend Franklin Sussex Auto Body.
A fantastic experience dealing with Andrew during a very difficult time for me. I was rear ended on Rt.23 thanks to Andrew and his team my car came back to me quickly clean repaired and ready to go. Franklin Sussex Auto Body did a fantastic job on the repair, I could not be more pleased with there work. They are experienced, friendly, professional and extremely helpful 👏 I recommend them highly 5 Star plus rating.
Stopped in for information, were helpful and informative then.
Called twice to set up appointment, no return call.
On my third attempt, someone finally picked up.
He explained they were too busy and there were too many return calls to make.
I said thank you and hanged up.
You decide...
My car was badly damaged, fender, side view mirror, windows, and both passenger doors (front and back). I had met with Andrew the owner several years back when a different vehicle I had purchased had some damage and remembering his demeaner and attention to detail I knew I had to take my Forester to his shop. So I worked with my insurance company to have my Forester sent to FSAB. They were very busy at the time and the owner said that they couldn't take my vehicle in for repair for another 6 weeks. After looking around at reviews from other shops, I decided having he work done correctly would be worth the wait and got of FSAB's schedule.
They repaired my sideview mirror immediately and made it so the passenger door could open and close so that I could continue to drive safely while I waited to have the rest of the work done. Come January 4th I was able to drop of my vehicle for repair. Flash forward the following Saturday and my vehicle was ready to be picked up. Absolutely gorgeous work, you would have never known it was damaged in the first place. I hop in my Subaru to take it to the dealership to have the mechanical damage from the accident repaired. On the way there I noticed a loud noise, almost as if a window was cracked and air was whooshing in. I immediately called Andrew and he said to bring it back once the dealership was finished, assuring me they'd make it right.
When I did Tom (or Tim) sat in my passenger seat and went for a ride to hear the noise first hand. Fiddled with one of the windows that was repaired and was able to get the noise to stop by applying pressure. Went back to the shop and tried a fix. We ended up doing this maybe 2 more times, and eventually Andrew also got involved. While they were putting their heads together to tackle the nuanced problem I chatted with my neighbor who had given me a ride that day.
The whole thing took no more then an additional 40 minutes of troubleshooting and they tackled the problem. Honestly I think my vehicle ended up with less cabin noise then before the accident somehow.
I gave all that detail to paint a picture of what this shop offers the people of Sussex County. Top notch, un-paralleled repairs with attention to the finest details. They don't just swap out parts, paint them and send you on your way. They stand by their work. Integrity and commitment to quality work personified. If you ever find yourself requiring body work, do yourself a favor and take your vehicle to Franklin Sussex Auto Body. You can sleep well knowing that you will get your car back pristine. Honestly I'd travel 50+ miles to have work done here if I ever needed to again. This business should serve as a model for how automotive body work should be done.
I purchased a used car that had some scratches and they offered to try buffing them out before painting the car. So extremely rare to find someone who is fair and honest and not just looking to make the most they can. They did an amazing and I’m so happy with the results. I’ve used them before for body work and they were done ahead of schedule and the work was exceptional. Highly recommend them! Excellent workmanship with a fair and honest owner. If you need their services, you won’t be disappointed. This is why they have been around so long!
These guys did an awesome job fixing some pretty bad rust on the quarter panel of my 2000 Miata. The panel is looking so good I'll be back at some point to have them set the rest of the car straight. Great turnaround time, too.
I got my car repaired her right before corona and everything and I forgot to post a review. These guys really helped me out in a jam. Helped me right away. Gave it to me straight and we’re able to really help me out in the end. I would definitely recommend them to anyone.
Recently was in an accident from BOTH ends, and they fixed my car up so well it looks like it never happened! Great workmanship and quality. Highly recommend!!
Got my carbon fiber wing and front lip installed here. Andrew and his brother are very nice, professional and did an immaculate Job. I’ll def recommend!!
Andrew is the best! Absolutely recommend. I was recently in an accident and completely destroyed the front of my truck and it only took him a week to repair it and it looks brand new. Great service, high quality work at a fair price!
After doing some online research, I decided to stop by Franklin Sussex Auto body and ask them to take a look at the damage done to my car. Andrew was able to take a look, assess the damage and quote me a price right then and there. We scheduled an appointment for the following week and he referred me to a nearby service that was able to meet me at his shop with a rental car. Andrew was ready to take my car as scheduled, and the car was ready when promised. The invoice was as quoted even though he had some additional unforeseen work to complete. His workmanship was high quality and professional! To recap.....professional, quality workmanship, reliable, prompt, helpful and reasonable. I would not hesitate to return or to recommend! Thank you Andrew!
We have taken all our cars to Andrew for several years. I know the job will be superior quality at a more than fair price. He has made our cars look like new every time. Franklin Sussex Auto Body is the ONLY place I ever want to work on my car. I highly recommend this shop. Also, Our cars have been ready on time every time.
When I first moved to Vernon, I felt every place was not only a ripoff for the quality work but the people could care less about my plight. Then I found FSAutobody. In the last 3-4 years or so, I only go to Andrew. I know that man will not rip me off and the work that is done will not need to be touched again for a long while. He is always willing to look out for his customers and dedicates time to know them (us). If anyone is looking for a shop just avoid the headache and come see Andrew.
Incredible service and professionalism. My 2017 Honda CR-V Touring needed the front windshield replaced. My father in law has been using FSAutoBody for many years, so when my windshield cracked he suggested I bring it here. I had my car dropped off and their turn around time was really fast and efficient. They communicated with me via text message constantly to keep me in the loop of the status.... The only glitch was the supplier sending the wrong glass, and even that was handled efficiently and quickly by Andrew and everyone at FSAutoBody. They also worked very well with my insurance company.
Thank you, Andrew, for your friendliness, communications, professionalism, pristine work and the overall efforts to make the customer happy. FSAutoBody is now my preferred auto body shop!
I had my truck bed replaced, painted and Rhino lined. They completed this work in 4 hours. I was very satisfied with their service and would recommend them very highly. Thank you Frank and Andy it was a great experience. Jeffrey Edwards
Took a repair to a certain dealership who wanted to charge $400 for a minor repair, they wanted double what the parts cost and quoted 2 hours of labor at over $100 an hour. This shop quoted me $101 and when it turned out to be an easier repair only charged me $25. These honest businessmen deserve your business.
I had them repair some rust under the cab of my pickup and then Rhino Line the lower door halves. They went above and beyond the call of duty! They did an awesome job doing the door sills, the A Pillar, B Pillar, Rocker Panels, and underside of the rocker panels. I am very very satisfied with their work! I will definitely go back and have them spray my custom bumpers.
Website