Had a great experience calling this company to tow our car after a harrowing highway incident where we ended up stranded on the highway.
The dispatcher was empathetic and helpful and shoutout to Eric who quickly arrived and took care of the rest. Very friendly all around with the fair pricing. Would highly recommend.
Called DeLuca in error because my insurance company mentioned their name...then the insurance company contracted with another tow company!
But DeLuca was very understanding and wished me well when I told them the other tow company had just arrived!
After being stood up for approximately 4 hours by AAA towing service superior towing I called Tom Deluca’s towing.The best part of the whole ordeal the woman who answered the phone was courteous and professional gave me a cost and a time frame and met both . The driver CJ was also courteous and professional and on time he had the truck loaded and on our way quickly . In retrospect I should have called them earlier they made a bad situation much better I can’t thank them enough for a job well done.
I ABSOLUTELY RECOMMEND THEM!!
There was a bad accident on the highway and I had been stuck for 8 hours. As traffic began to move, my tire blew out. My auto club contacted a towing company who provided false information and told them that the road was a state highway and they couldn't come get me (this was a lie...I confirmed with the State Trooper).
Tom DeLuca towing came to get me. The driver was courteous and pleasant and that was much needed after the day I had.
THANK YOU FOR THE WORK YOU DO, TOM DELUCA TOWING!
Great experience and kind 10x service. Got our car stuck in at least 6 inches of mud/sludge at Watchung Reservation on New Year’s (an eventful start to 2023!) and all the tow truck businesses in the area weren’t picking up/working for the day, which I don’t blame them for at all. Thankfully, Tom DeLucas picked up and we spoke to a very kind lady over the phone. I texted over a photo of our situation which she assessed and then gave us a quote. Despite being quite a distance away (Branchburg), they drove 20 min to get to where we were and to our relief successfully fished out car out at first try. The driver + daughter were positive and kind about the whole thing - they were a ray of sunshine on our otherwise mud-filled day.
I got a flat on the highway for the first time & wasn’t sure what to do. The dispatcher was so kind & patient & so was the tow truck driver. He got me to the mechanic safely & I am grateful. I’m so glad I called!
Very friendly and courteous. Took lots of care to properly hook up my Porsche and made the process very simple. Thank you. I would highly recommend your service.
I am so grateful to this company that was able to tow my car from where I had to abandon it from the floods of Ida. The driver was courteous, kind, and SO helpful. He made me feel at ease and got the job done quickly. While it did take a while from our initial call on Thursday to being towed on Friday morning that is to be expected with everything that happened. Truly hard workers and they were so careful with my car even though it is most likely totaled. Thank you so much for everything yall are doing.
Nicole was amazing!! she was very patient with me after i asked several questions, GREAT SERVICE from both her and the tow truck driver. totally recommend them, fair price and they’re fast
Great service, excellent response time fair and reasonable priceing. Staff was very friendly and answered all my questions. Would highly recommend you call Delucas if your in need of any towing or roadside assistance. DIVE STARS ALL DAY!
On September the 30th 2018 I ran out of propane in our work truck and was stuck on 287 north. I called several places (approximately 30) to try and find an emergency propane delivery but no one delivered propane roadside. I finally called several towing companies of which all said they couldn't get out to me for over an hour. I called Deluca's towing and not only did they say they could be there in about 30 minutes, they got there in 20 minutes. The driver introduced himself as Steve and I told him the situation and he was more then happy to take the time to help me find a facility that had propane, towed me to the facility and then waited until the truck was filled and running just in case that wasn't the problem. It's been years since I've had that level of 5 star customer service, very rare indeed. My hats off to Steve and Deluca's towing. Great job. WELL DONE!!!!!
I have nothing uncomplimentary to say about the employees who take care of towing. By the first review, I'm sure they do a good job. But the woman in charge doesn't even deserve one star. She shows no empathy for people in dire straits which is quite confusing being that the towing business is about helping people. My son's car broke down in front of her business and assuming that it would be okay, pulled the car off the road onto her driveway. Instead of being a Samaritan and simply recommending a local garage to help him, (he was 3 hours away from home), she rudely told him to get off her property and how dare he think he can pull his tire off on her property. What unkind, unacceptable so called professional behavior for a business woman. If she is the representation for the company, then absolutely, no way would I ever recommend it.
Website