What clients say about A-1 Towing Inc in Pittsgrove Township (NJ)
GEICO sent Ray from A1 Towing with a flat bed truck out for my wife's Grand Cherokee 4Xe. The first company GEICO called came out but said that the Jeep couldn't be towed on a flat bed because it's a hybrid and there are no areas that he could hook to in order to get it up on the truck. I told Ray that and he laughed. He hooked it up and got it on the flat bed without any problems. He's a really nice guy and he knows what he's doing. Five stars all the way.
2nd time using them, and they are great! Had a Chevy Express 3500 on the side of the highway, and they towed it to my house, with no issues at all. Drivers have both been cool people, and I would trust my vehicle with this company. Thank you!
Guy came out to jumpstart car. The car did start but stalled before the guy was out of my sight. I called the number right back and they told me another charge of $80 after I paid once already because it would be another service. It literally stalled in less than 3 minutes. Pretty shitty customer service on the company’s part.
Couldn't remove flat tire because it was stuck from the cold. Ray P. had that sucker off there in a hot minute. Nice guy, great service, fast response (less than an hour). And it didn't cost a cent because of Geico Roadside Assistance.
Bobby was my towing technician. He was great. He made a bad situation a better one. Very personable and informative. I was having a lot of unique issues with my car and he helped problem solve with his past experience and communication with his coworkers. He did a great job and safely got my car to the dealership. Thank you Bobby!
Absolutely outstanding service! Ray was professional, friendly, and arrived faster than expected. My car insurance got A-1 after another company failed to arrive after I waited for two hours. Ray handled my vehicle with great care and made a stressful situation so much easier. I felt bad because it was freezing cold but you can tell Ray really takes pride in his work. I highly recommend this company and especially this driver—top-notch service! Ray towed my 2010 Camry to my mechanic’s shop. My beloved 2010 Camry is fixed and ready to go!!
I called these people to help get out after the storm in Jan 2026 because i was familiar with them from an unrelated tow. They refused to give me a price over the phone and basically came out to "shake me down" wanting $195 to pull my car literally 4 feet to the street. I parked at the end of my driveway but the snow trucks moved snow in front of my car and after the sleet and ice I was stuck. Thanks for wasting my time, being no help at all, and adding to the problem!!! I am adding a picture below.
Called A1 towing this morning to have my beloved 1972 Chevelle brought home from storage (just built a new pole barn at our new house) and everything from the phone call, ETA as to when I was told they'd show up to the tow itself was absolutely phenomenal. The driver took absolutely TOP NOTCH care of our baby. I HIGHLY recommend this outfit.
Very timely service and great communication. The driver, Mikey, has a great personality, and I felt quite comfortable with him transporting my vehicle. Thanks, team!
First time using A-1 and I was very satisfied. Mikey arrived approximately 20 minutes after I called. He was polite, personable and professional. Got the car on the flatbed and I didn’t need to go too far as I was already enroute to a mechanic.no extra costs were added for the tow so the $85 wasn’t horrible as I was expecting much worse. Thank you A-1!
I was at a candlelight vigil in Collingswood and a driver from this company drove past in a company truck and yelled obscenities at us during a moment of silence. Tacky and no respect for other lives.
The truck was the white flatbed towing truck with the A1 logo like we can see in the pics on Google. It was 1/8/2026 at around 6:30pm off of Haddon Ave near Cuthbert and Bryant Road. A whole crowd saw it. I asked the person next to me if that was the same to logo/truck to verify it was them and they were yelling innappropriate things. I obvioulsly can't confirm what calls they got, but me and lot of other people can confirm it was that A1 truck trying to antagonize people grieving.
Yesterday, I needed a tow for my car that broke down. I called 7 different tow companies to compare their rates and wait times. A-1 is definitely living up to their name. They gave me the best price and the shortest wait time. Joel came out. He was prompt and professional. Thank you to everyone at A-1 for the great service and compassion!
Awesome customer service experience on a holiday weekend (and fast arrival ~ 30 min). Thanks to Chris - our flatbed / tow service professional. Every part of the process was explained, and great care was exercised while loading our 2023 Kia Forte. Chris followed-up again to let us know our vehicle had reached the dealer and who it was handed off to. Highly Recommended !!
This place is contracted by vineland police department. They tow our car 7pm , we show up at 8am to get our car they were rude and told wait until 830 am to give us back the car. Very rude unprofessional people. Who don't operate on their own listed hours of operation. I would like to add it cost 260 to get the vehicle released j7st to be told they would not allow it to be driven put of the lot . Car was not in a accident it had damage from a previous accident. We had to call AAA to remove our car .And pay an additional 50 dollars to have their tow truck move it off her lot. This women is a absolute nightmare with no customer service skills at all. Rude rude rude do not use this company they charge way to much and you have to put up with attitude just to get your property back. I will be reporting her to the bbb
Highly impressed with the service! They charged a very considerate and professional price, which is a breath of fresh air. It's the first time we've found a towing company that offers reasonable rates. Great job!
We had been waiting for an hour for a tow from a different tow company. We called for an update. The guy was rude and just didn’t seem to care that we had been stuck for an hour waiting on them. After being told they were on the way, it reached the two hour mark. Then they just cancelled on us.
A1 Towing called us within minutes of the cancellation. The call was a night and day difference from the first tow company. They were nice and asked questions about the situation. Then they sent a guy out to our location. Bobby arrived probably 30 minutes later. We were so happy to see him. He was nice and professional. I highly recommend A1 Towing. They did a great job and despite waiting two hours, he was definitely worth the wait. Thank you again for the exceptional service!
I was stuck on the side of the highway. I didnt have to wait long. Zach arrived promptly and did a great job towing me 30miles to the shop. He was professional,courteous & friendly.He also handled the flatbed Truck very well. .I'd highly recommend A1 Towing!
BRYAN was awesome very kind and took his job and the safety of his clients seriously. I was an hour away from home and he was really sweet and made me feel very relaxed even though I was a nervous wreck due to the situation. Affordable great service !!!
On the other hand, A DIFFERENT TOWING COMPANY called On Demand Towing only answered to tell me in an irritated tone that he was “off the clock” and “call back in the morning” even though it was only 5pm and their hours say 24/7.
Go with A-1 !!!
Very pleases with the service I received today. Jake was very nice, he was on time, and very polite and sympathetic about my situation. I appreciate you taking good care of her 😊
Joel was amazing, he arrived promptly was very courteous. He comforted me about my car and wished me the best with it. Joel was conscientious about my property and car he did his job with respect and professionalism. He was kind enough to text me and let me know when he dropped my car off safely. I highly recommend A-1 Towing.
Wonderful service after other tow companies cancelled it refused to do the job. Junior& Ray were professional , careful n went the extra mile to maneuver my truck n trailer in the rain & help me.
Assigned A1 through Pep Boys roadside assistance for a late night, long distance tow. Alex showed up an hour sooner than the ETA and was the nicest guy. Professional and courteous. Made a difficult, stressful situation easier to deal with. Thank you, Alex.
My Durango took a poop today. Call for a tow thru Chrysler and they choose A1 for me. I was worried about the 120 minute wait time. But, it was only 40 minutes Luis went right to work got her up on the bed and off we went. Luis was very pleasant and made me feel at ease. This was the first time she was towed. We took her to the dealership and he even helped me fill out the drop off paperwork. If you need a tow call A1 and ask for Luis.
Mike M went above and beyond to help me out. I was racing at NJ motorsports park in my Corvette and blew the motor (bad oil return line). He arrived quickly, and took extra care to make sure that the car was loaded with extreme care and precision onto the bed. Everyone at the track was impressed with how professional he was.
When we arrived at my garage, it was a very tight angle on a busy street, in the city, on a hill. Most tow truck drivers wouldn't have been able to make it happen, but Mike M was the man and got it done. He then took the extra time to hep me roll the car into it's spot in my garage.
Great company and great service!
A1 Towing is one of the best customer service that I've had in a lot of years from now on I'm always going to call them keep up the great work and thank you again
I needed a tow due to having some cords showing on the inside of both my front tires and instead of risking the drive to the nearest dealer, I contacted my insurance and they set me up with A-1 Towing. I later received a call from the gentleman, Joe, who would be my tow driver. He was on point with his estimated arrival and was courteous over the phone. When he showed up he was quick to get the ball rolling. I have a really low to the ground vehicle and for those that have one as well, you know what kind of panic will come from needing a tow. But Joe put everything to ease he went to the nth mile to make sure my Shelby was well taken care of. He made sure every piece of the car cleared the ground and the truck, made sure the tow cable didn’t drag against the front lip of the car and let me know everything he was doing so I understood every step he took to make sure it was well taken care of. He later called me once he arrived at the Ford dealer to drop the car off and explained he will take the same precautions getting the car off the truck. He then sent pictures of the car being loaded, arriving on the bed, then unloaded, where it was parked at the dealer (right where they can see it so it gets addressed first thing in the morning by the way which was a nice touch!), and then photos of the night drop form he filled out. Through and through Joe did an amazing job and out of all the tows I’ve needed in my time of owning vehicles, Joe from A-1 towing is at the summit of the best experience I’ve had with needing a tow. Thank you A-1 towing, thank you Geico Roadside Assistance, and most importantly, thank you Joe. For being the right guy for the job, taking your time to make sure things are done right, and for helping put people like myself to ease in a stressful point in their day.
On Wednesday September 15th my new car was disabled by a out of state transport company mi called my local new car dealership who immediately called A-1 towing company!
From the very beginning they kept me apprised on arrival time, the driver Mike arrived at my home looking like a professional checked out my car then took the time to show me how and with what he was hooking my car up with to reassure me there wouldn’t be any other transport issues.
I am just very impressed with the time care and concern Mike put in to moving my car. Mike is a Great example of A-1 towing company And I personally thanked him and his company. I definitely highly recommend A-1 Towing company and I will be using them in the future
