I saw another review about employees not washing their hands when using the restroom here. I know this is not a food establishment but I think everyone should have proper hygiene. You can hear everything that happens in that restroom. Please wash your hands!
I see so many negative comments below. I pulled up and handed my docs over to the lady in the window and that was that. How did all of you catch conflict with staff? Also the payments y'all talking about is false. They didn't charge me anything other than what I had to pay. Y'all had me going there thinking I'd pay $1000 or more cause they kept my vehicle on Sunday. What I'm concluding is that some of y'all was rude and thought they wouldn't push back.
So I was going to write this review a few months ago but things happened and I couldn’t get around to it. My car got towed to this location and when I came here to check on it because insurance was taking awhile to pick it up, the location was sus and the man who showed me where my car was parked was also a bit strange. Didn’t think anything of it. I had a lot of items and personal belongings in my trunk including 2 pairs of balenciaga sneakers. They were the same color one pair was just a size bigger. So When I got my car back I took everything out to bring into my house and I realized that I only had two left shoes. The right ones were nowhere to be found. I thought That was strange then I realized someone stole a pair thinking they got away with a brand new pair of balenciagas meanwhile they didn’t notice there were TWO pairs and they accidentally took two of the same right shoes. 1. You’re an idiot and 2. You’re lucky I didn’t press charges. Don’t go here. There’s plenty of other tow companies in the area
Extremely over priced! Camp was called by police when I had gotten ill while driving and ended up in a ditch. My car had to be winched out of the ditch then towed ONLY 4.5 miles to their yard. I was charged $807.00. The car was only in the yard from around 7pm that night until it was picked up at 11am the next morning. I was charged $90 for 2 days storage, $150 to tow, $450 for labor, $50 admin fees, 3% surcharge for credit card and tax. Remember their name and beware!
Worst experience ever! Was told they were towing my car and are in the parking lot. And he didn’t my car sat overnight and got broken into. After I told him this is not a good area thank you so much for grabbing it. The next day they call me saying there at the location to tow my car. I was confused they didn’t call me to notify that they were not actually towing my car the first time. Even after I expressed how its so important it need to be towed so it dosnt get broken into! Then I pull up to make sure this time that it dose get towed for the tow truck guy to tell me his towe truck will not fit. Why didn’t you know this information from the first time when you guys tried to tow it? Also it was in a very big parking lot at calvery temple (nitre dame) church I have a tiny Chevy spark car! WORST !! My belongings were stolen and I had to open up a 2 claim on my car !
Bad customer service on the phone and in person. I did meet two of the truck drivers who were pleasant. They probably are like that because you have no choice when you're in an accident on route 80 New Jersey.
My boyfriend was in a car accident and we went to go get his plates and the things out of his car. They wouldn't let us take his plates and made us wait for around 20 minutes until someone could walk the 50 yards to his car to watch us take the things from his car. However, I will disclose they said they had a policy saying the insurance had to pick up the plates and they were busy. (One guy before us was selling scrap metal and another was selling his car.) I just didn't understand why someone had to walk us over to the car to watch us take the stuff out to begin with. However, I will say the employee who took us over was extremely friendly and even allowed me to drive my truck back so we didn't have to make several trips back and forth. Had it not been for the 20 minute wait and the 2 phone calls that had to be made to the insurance company it would have been a 4-5 star review in my book, but both were present hence the 3 stars.
Unbelievable. My car was towed yesterday they were open for towing but I been calling to pick it up and of course they’re closed for people to pick up their cars. Now I’m conveniently going to be charged for Sunday I’m sure although I wanted my car yesterday. Terrible management. Classic towing would’ve been a more decent option. People don’t use a tow place that closes for their convenience when they want to do they can charge u for nothing!!!!!!
Those people is fraud and disgusting. I called them I spoke to a man he told me he was going to charge me $380 To town my truck I said ok when he come with the truck the driver told me it was $ 650 I said no that not what they told, and then treating to go back to his towing place with my truck and demolishes my truck. That’s all they been doing with peoples car. Fraud, theft and disgusting.
Car was recently towed by these guys. There were quite a number of hidden fees upon payment. Was not allowed to see what i was being charged for prior to payment.
A lot hidden charges , they are closed Sunday and charged, storage/ special equipment?? Labor and administrative fee!!plus sign around the yard that “ speak English or going back to your country”...
No unloading help guy keeps telling me he has no machines to move the scrap so i must toss it as far into the pile as possible prices are way down compared to other scrap yards
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