Adam was very proffesional and helpful. He explained the whole process of the job he was performing and kept in constant contact! Excellent service and a job well done!
Adam was so awesome!! So nice!! He got there earlier than expected, was able to tow my car, which was in a difficult spot to get, and got me to my destination so efficiently!! Highly recommend if you ever need to be rescued!!
Never a good time when your car is being towed. But this company definitely made it easier for us. Very fast response and very professional thank you Again Sam , you were more then helpful. I usually do not Tip less than $20 but that was all I had at the time please forgive us. We would recommend your company to anyone!!!
I am writing this review to express my sincere appreciation for the excellent service I received from Adam at Allstate 1st Choice Towing today. He was incredibly helpful in arranging for my car to be towed quickly and efficiently.
I was very impressed with Adam's courteous and professional manner throughout the process. I would certainly recommend Allstate 1st Choice Towing to anyone needing towing services.
Adam is unbelievably wonderful. GREAT JOB BY ADAM. THANKS TO ADAM…the BEST!! Arrived promptly and messaged me along the way. So thoughtful and kind at all times!! Many thanks to Adam
Best tow I've ever had, I've never had a tow come as quick as this driver did and it was a rainy day. He was very professional, courteous and I definitely recommend their Towing services
Had the pleasure of being picked up by the owner. Amazing experience. I was very flustered from the situation that left me on the side of the road with 2 flat tires. Adam picked me up quickly and got my car on the truck super fast. Even having to go out of his way to change vehicles before picking me up. Very great company!
CLUTCH! Professional, fair, and quick service. Arrives when you need it, unlike many towing companies. Will not disappoint regardless of the size of your vehicle. My go-to for business fleet needs.
Extra professional , and very good at what they do. Called for a tire change and they had me back on the road in no time! Thanks again Sam you’re a true gentleman. 5 ⭐
I have never had a good experience with a towing company before until now! They truly have the best and most reliable service around! They answered immediately when I called them and showed up within 20 minutes! Great staff and customer service! Will refer to anybody I know and will use them in the future! Thank you!
Allstate 1st Choice Towing came to the rescue. Best towing company in New Jersey! Excellent, fast and reliable service. They picked up on the first ring, fantastic customer service. Adam was very professional. He showed up instantly and was also very courteous and knowledgeable, and he was able to quickly assess the situation and provide the necessary assistance to get my vehicle safely towed. Their professionalism, efficiency, speed and friendly demeanor truly set them apart from other towing companies/agencies. Thank you for your help. Highly recommend to anyone who needs roadside assistance!
Needed a tow today and everyone I called was super busy and was giving me a hard time until I encountered Allstate 1st choice towing. Courtesy and respect go a long way. And the level of sheer determination to make me feel safe and without uncertainty at a time of need was truly provided by this towing company. I want to say thank you. I hope every person who ever needs help with a tow can reach out to this company.
The Most professional Amazing service I have received from a towing company! Could not be more happy, although i was in a sticky situation, I was happy i went with Allstate First choice. They responded quickly and efficiently, The men were so nice and helpful as well. I could not thank you enough for coming through when I was in a bind! Would recommend to anyone and everyone, thank you thank you thank you! Choose Allstate for the greatest service.
Having to get your car towed is never a good time, but when I needed help, Allstate 1st Choice Towing came to my aide within 25 minutes, hooked up my car himself when I had to go, and sent me a picture of my jeep, in my mechanics lot 30 minutes later. The driver was a good dude, no games or shadyness. I would highly recommend anyone. Hopefully, I’ll never have to get my car towed again, but if I do, I will use Allstate 1st Choice Towing. Thank you very much!
EDIT*** post company response: I was parked in the spot for 5 minutes, not 2 hours. Hence why my car wasn’t towed. And how do you know what I was doing? Were you being a predator and watching my every move & waiting for me while I “shopped” at 10pm on a Wednesday night? Your driver did say he waited for me to come back so I highly doubt he waited 2 hours. The lies you make up to cover yourselves as scam artists, it’s incredible. It seems that your company does this quite often since the CVS customers all knew to give you cash to get you to go away. I can’t imagine the amount of police complaints you’ve received. And the police told me to file a complaint to the state since this isn’t your first offense. Get your facts straight. Also this is impeccable customer service, I can tell you’re very uneducated and unprofessional based on your response. Feel very very sorry for you. I mean scamming people for money comes easy for you, so I can tell you’re pretty low class.
WARNING PEOPLE - If they only have a hook on your car, they charge 250$ cash to take it off. They negotiated with my friend to bring hers down to $150. I’m sorry, you’re negotiating a 2 for 1 pre-tow. ILLEGAL. Please look up NJ predatory towing services, and educate yourselves so that you don’t become a victim like my friend & I.
This company is highly unprofessional. They engage in predatory towing practices. The drivers sit around like sharks waiting for their moment to pounce. This company is run by a bunch of con artists. 5/5 DO NOT RECOMMEND!
**EDIT after companies response: I was not parked “for a very long time.” They DO engage in predatory towing practices as they are not allowed to wait around watching to tow vehicles on their own accord, yet the driver told us he was waiting there. Their signs do not comport with the law and thus do not give notice in the proper manner. It is true that I did call the police, but the police DID NOT tell me “the same thing as the driver” the police told me to make a formal complaint with the department and the Better Business Bureau because they are scamming people. Further they charged the full towing fee, for “decoupling” which they are not allowed to do. Decoupling should be a lower fee. They tried to bargain between my friend’s car and mine, my car wasn’t even hooked up yet, this no “decoupling” fee should have been charged, yet I still had to pay so they would release it. They forced us to pay cash and gave no receipt, aka no paper trail of their predatory actions. Then the driver stayed there with his head lights and flashing lights in our face harassing us telling us to leave the parking lot because we were not “customers.” At that point we had been customers since we were forced by HIM, to use the ATM to withdraw money to pay him. But I didn’t realize the tow company was also in the business of harassing people who were just trying to understand what just happened and trying to get advice from the police. I will be making all formal complaints as recommended by the police and looking into bringing a claim against this towing company for violating the NJ Predatory Towing Prevention Act!
Called at 11:00 p.m. after I got stranded on the side of the road. They were there within 15 minutes, had it hitched within 5, and gave me a lift. Very friendly, we even solved world peace during the ride
Car broke down and Sam showed up in 15 to save the day. Helped me push my car (manual transmission) onto the bed on pickup, and helped me push into my spot when dropping off. Thank you.
Amazing work from these guys. I had a car I needed to remove from my house and they were prompt and very accommodating. Also they had some issues while towing my car which were no fault to them and they went out of their way to finish the job and were very nice and respectful. Would recommend these guys 100% for all your towing needs!
Allstate was assigned to me via my classic car insurance provider (Hagerty). My car broke down on I-87…they drove up from northern NJ…their driver was very friendly, patient, and helpful. Would definitely recommend them in the future!
Today we had an issue with our car on Hylan Blvd staten Island. It was a dangerous situation and we were left for two hours before a tow company came. The first tow company was Next Level Wreckers said they coming and after an hour was texting negotiating a price. Towing is included in my insurance!
So I called Allstate and was very upset and finally, after two hours, they sent Breen Brothers. They were awesome!!!! Allstate- not so much!!!
I called about 6 tow numbers on a late Sunday night needed a tow ASAP my car’s alternator went got a call back from these guys gave me a TOA picked me up took me to my destination very profesional work, respectful people would HIGHLY recommend for their services!!! I spoke with the driver on our way to my drop off these guys are ambitious and ready to get the job done they know what they want!! Need a tow call them up!!!
I had a customer with a broken down vehicle who needed assistance late in the afternoon. I called multiple tow companies with no luck, until i reached Adam at Allstate 1st Choice Towing. I have NEVER worked with a more accommodating and service-focused tow company!
I was on the highway on my way to a birthday dinner. My engine failed and I was towed to the nearest local road. I call this company, having no experience on what to do and no knowledge if they were reliable. The dispatcher was very friendly and accommodating. Talking to him made me feel a lot better. The tow truck driver was very kind as well. They gave me a fair price and drove my truck 35 minutes away. I appreciate the help and recommend these guys if you're ever in a pinch.
I highly recommend Allstate 1st Choice Towing. Second time I have used Sam to haul a vehicle throughout NJ. Great communication, prompt service. Always handles the vehicles with care. I will definitely use them again.
Amazing and professional service. Adnan was super fast and soo nice. He helped me getting my stuff from the trunk and answer my questions. Will definitely use them if I need in the future and highly recommend their service.
What a FABULOUS company!!! I had bought a car online that was located out of state and originally, I went with another towing company to transport the car to my place. They were absolutely horrible! Kept pushing the pickup date back and giving excuses. I needed this job to be done quickly so I looked and found Allstate 1st Choice Towing.
They are EXTREMELY polite and within HOURS of calling them, I had the car!! They accommodated on such short notice and delivered the car all on the SAME DAY!!! When the car arrived, there was an issue with the battery so they provided a boost for FREE. I did not get their names but they were both amazing guys who provided such quality service.
I would recommend this towing company to ANYONE who needs vehicle transport. You will NOT be disappointed!!
Oct 14, 2018
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