Long Hill Auto Service in
Millington (NJ)

Had a car emergency driving to work, and pulled over. They were quick to get the problem fixed. Super appreciative at their attentiveness and for having the flexibility in their schedule to fit me in right away.

Trusted service at fair and reasonable pricing, with expertise on wide variety of automotive issues. I have a collection of cars and whenever anything goes wrong, I trust Long Hill to fix it right.

Repaired my father’s Tacoma, work done well, truck runs great, also fast turn around time considering it needed a lot of work. Definitely recommend.

The owner is honest as the day is long. I brought my car in recently because of a dashboard light that said "AWD System Malfunction, 2WD Mode Engaged, Visit your Dealer." Scared the crap out of me. While I had used Long Hill in the past and was satisfied with their work, I wan't completely comfortable having them, as opposed to my "Dealer," address this issue. Long story short, the owner diagnosed it, told me it was merely a problem with the sensor on the dashboard (or something like that...I'm not too savy when it comes to auto repairs), fixed it, and charged me nothing. I'm now a customer for life!

I was driving to see my dad for Father’s Day yesterday. Got on 78 and my car started jerking and loosing steam. It was 4:15pm about 45 mins before the shop closed, they took a look at my car and were able to fix it by 6pm so I was able to drive my car back home that day- it was amazing! So thankful they were able to help me out or else I would have to miss work Monday as no shops are open Sunday’s. Thanks again!!

If you are you looking for an honest, reputable, and knowledgeable place to take your vehicle that you can feel confident in, look no further. Long Hill Auto is by far the premier automotive service center in the area. Bob and his technicians truly care about your vehicle and treat it as their own. The exceptional service you receive here is next to none. Long Hill Auto is the place to go for all your automotive needs.

I was referred to Bob at Long Hill Auto 20 years ago and because of his great group of mechanics and Bob's personal attention to detail have referred others to him. I like to keep my cars 10 years plus and because of how well his guys take care of my cars I certainly have peace of mind knowing I'm in good hands. The first thing I noticed 20 years ago was how clean his shop was and how helpful his mechanis are...I would say "The best shop in town"!!!

I came to Long Hill Car Shop for a free insurance inspection, but they charged me a $25 "tip" even though no actual inspection was performed. I had to fill out the form myself, and they didn’t even look at the car. It was extremely disappointing and unprofessional. They also refused to provide a printed copy of the form, making the experience even worse. Afterward, I went to a shop at White Station for my CARCO inspection. The staff there properly inspected my car in five minutes, provided a paper copy for my insurance, and charged nothing — exactly how it should be. Compared to the professional service at White Station, Long Hill Car Shop was a complete letdown. Their service amounted to nothing more than forcing a $25 "tip" with no real inspection and a bad attitude. I do not recommend them. Update: Thank you for your reply. However, I would like to clarify a few points. Based on my experience at another inspection shop (White Station location), the staff there clearly explained that customers are not required to pay tips — the cost of the inspection is covered by the insurance company, not the customer. In addition, the service attitude at your shop was significantly worse compared to other shops. Despite the poor service, you still expect customers to tip. If your shop truly cannot provide a better level of service, perhaps it would be better to stop offering this inspection service altogether. That way, customers can choose shops with better service and no tipping pressure. Thank you.

Bob and his team are fantastic. I broke a bolt doing my own brake job, went down to Long Hill Auto at 5:30 on a Friday and they went above and beyond to help me out. Removed the broken bolt and found a replacement bolt to allow me to finish the job. They didn't need to do any of this, but they chose to be a huge help. I will definitely return to this place, very quality people. Thanks again!

Great experience all around. I can talk to my specific situation; I bought a used truck for weekend needs, I am pretty flexible with timings, and live down the road. I'll give some details so others can hopefully get a feel for the place, and how you can interact with them. I think people are often worried about being 'scammed', the mechanic breaking stuff on purpose, upselling, etc. General Experience: (1) They did a checkup on the used car and a color coded checklist of priority (2.a) even within the 'urgent' parts, Bob told me which things really could wait. He also helped balance the used car cost, estimated longevity, and cost priorities. (2.b) he went even as far as saying just not to fix some things because it wouldn't be worth it, which is like the opposite of going to jiffy lube and being told you must fix xyz, your air filter, etc. ASAP or your car will explode. (2.c) emphasizing this; even when I said 'lets just fix everything and all maintenance to get it over with' he really advised against it, just wait longer until it's really needed to save money right now. (3) I asked something like 'wd40 and fix it', and he said no it's breaks, do it right. But later when there was something that would be extremely expensive, they let me know what would be a feasible low-cost/temp fix. Key things to appreciate: (1) I had many questions, both on the bill, how quote and estimate are calculated, and the work performed. Bob answered everything, patiently. Then when I had a second set of questions he did the same.... and the third time. I had questions on part costs, part numbers, how quotes are generated, etc. and he was transparent about all of it, without being offended/defensive. (2) A week after work done, I had a question on some things I saw, he welcomed me in right away, saw what I asked about, explained it, then spent some extra time to secure an attachment to make me happy. Of course, be respectful of their time. I also can't speak to all the mechanics, Bob did the quoting and some inspection, is super calm and level headed dealing with customers. Shawn is usually focused on work, but the times I got to chat with him were very fun, hes got a nice sense of humor. I got to speak with Dylan only a few minutes, but he has some personal knowledge of trucks, so I got to learn some things from him in conversation.

We were in town visiting family for a wedding celebration. I noticed vibration in the front end of our Honda Pilot, and at the advice of my brother (local resident), I asked if Bob could check it out Friday afternoon. Having a full schedule on Saturday, Bob slipped us into the schedule, made the repair, and got us on our way back to Florida. Great service/great communication/honest and friendly staff/fair pricing- strongly recommended!

We've been looking for a trustworthy mechanic for a while for our 2018 BMW, and we finally found one! Bob went above and beyond to make sure he completed the work quickly, despite unforeseen issues. No upsells, and they clearly know what they're doing. We'll be back again!

Heard great things about Long Hill Auto and tried them out today to have my AC recharged. I went in knowing I needed brakes and front tires. I met Bob (owner) and he said “We’ll start on your car right away but we want to keep it a bit longer to look at the car front to back since it’s your first time here.” He called a few hours later to say “We’re all done but you’ll need front tires & brakes soon…everything looks OK”… Their price was half that of the dealer and their service was incredible. I’m a new (long term) customer.

This was my first experience with Long Hill Auto Body and I can confidently say it's a gem!! Without ever meeting me, Bob (owner) went out of his way to help fix a problem with my daughter's car and was so generous with his time and the advice he offered (problem solved). You can see this business runs like a well-oiled machine and Bob is the heart behind it, a genuine and caring owner who puts customers first. For my family, there's no question...we've found our trusted auto shop. Thanks again Bob and everyone at Long Hill Auto Body!

A few weeks back my wife was driving from PA to NYC by herself and started to have some car trouble. She called me from route 78 and I advised her to get off at the next exit and head to the closest repair shop. Thankfully it was Longhill Auto. At the end of their business day they got right on checking the car out, and were gracious with my wife who was having a very stressful experience. They were in touch with me every step of the way. Ultimately performed the necessary repairs and thoroughly test drove the car to give us peace of mind it was in good shape before making the hour plus drive out to pick it up. Would definitely recommend them and even going out of your way to work with them as it isn’t always easy to find a good shop with great people.

Long Hill Auto is the best auto service shop in the area, hands down. The staff is well trained and highly knowledgeable. Their facility is well organized and cared for, which shows how important it is for them to pay attention to details. Bob runs a great shop that can handle all of your automobile needs. They are friendly, affordable, and have a fast turnaround on their jobs. I don't think it can get much better than that.

I am so grateful to Bob and Dylan at Long Hill Auto Service. As they were closing up for the Saturday, we pulled in because the undercarriage of our car popped earlier on the highway. They fixed it in a jiffy, gratis, and sent us on our merry way. If Bob had a shop in the city, he would be our go-to guy - super clean shop, polite guys, the kind of old school service you rarely see these days. 🙌🏻🙌🏻🙌🏻

I have been taking my cars to Long Hill Auto since 2002. In the past 20+ years I have experienced nothing short of exceptional service and attention to every issue - both major and minor - that has come up. Bob is not only a highly skilled and knowledgeable mechanic, he is also an amazing person who even once loaned me his own car when my car needed service and a loaner wasn't available. If you have a car in NJ, Bob and Long Hill Auto is who you want taking care of it for you. 100% recommend without hesitation.

I had a flat tire while I was driving on the highway, so I was in an emergency. I went to the Long Hill Auto service. They seemed quite busy. I explained my situation that I needed to bring my son somewhere by 6pm. They took my car and fixed the tire in less than an hour. The staff explained all the details to me. I had no one to take me home so I waited there. While I was waiting for the tire to be repaired, all the staff were so friendly and the owner served me a delicious hot coffee. :) I could say that they have the best and speedy service.

I have been having issues with my car for several months and the Hyundai dealership by me has been unable to fix it. My 2015 Hyundai was once again having trouble starting while I was in the area so I took it to Bobby. Not only was he able to fix my car, but he did it quickly and the price was very fair. He has incredible customer service. I highly recommend!

I have used Long Hill Auto for over 35 years and I wouldn’t go anywhere else! Owner Bob Arlotta genuinely cares about his customers and takes pride in his business. There is no forcing of repairs, just cautionary suggestions based on assessment of your vehicle. I don’t know about you, but I’d rather be aware that something needs to be done before rather than find out the hard way after. If you care about the safety of yourself/your passengers, want an honest assessment of your vehicle, AND the best maintenance and repairs, go to Long Hill Auto. You won’t regret it!

My sister was visiting us from out of town over Christmas and one of her windows got stuck/became non-functioning in the fully open position. She brought it by Long Hill Auto Service and they couldn't have been nicer. The garage was top notch - they took her right away despite her not having an appointment - and let her know quickly that they couldn't fix the issue without ordering a part. Since she's not from here, the owner was nice enough to tape up a plastic covering over her window so she could drive it the long distance home. He refused even a tip for his time and help. We will definitely be bringing any issues to this garage in the future.

The best experience with an auto service! It's not only about the quality, more important the mind of care when needed. The flat tire doesn't sound like a big problem. when it happened at the wrong time, it could cause a lot of stress to my family. Long Hill Auto took the customer in their heart and got it down. I offered to pay more for their speedy service but they declined.

Our non-profit vehicle broke down while we were coming back from NY to PA, 3 hours away from home. After doing extensive research, I took the vehicle to Bob at Long Hill Auto after reading all the reviews consistently talking about his honesty and how he's about serving the local community. I was there when they opened and he very explained that he was short staffed and didn't think he could do much to help but was willing to take a look at least to determine what was wrong. A few hours later he told me he had sourced the parts and could fix what we needed to fix within our budget. It was evident that his chief concern was to get me back on the road and on my way home. He had opportunity to take advantage of the fact that I really didn't have much in the way of options being so far from home, but he didn't capitalize on that even a little bit. It's so difficult to find honest mechanics, much less when you're hours away from home. Also, all along the way, everyone I met in this town knew the shop, and vouched for their honesty and integrity. Most likely, Bob will never see me again given how far away our base of operations are, but that didn't change one thing about how I was treated. This is a business that not only has integrity, cares about the community that it operates in, and the care extends to out-of-towners who find themselves broken down in the community. I don't often write reviews, but this is a business worth reviewing for the that reason.

Super friendly and honest people. had to visit them due to car dealers requirement and I was positively surprised by their professionalism, honesty, and politeness. someone greeted me as soon as I stepped out of the car and took care of the issue I was having (unfortunately, I did not have an appointment, but it did not stop them to assist). it is hard to find honesty in the auto repair business, but Long Hill Auto has proven otherwise. If I could, I would rate them with 100 stars (or more), thank you guys, keep up the outstanding work!

The people you come across on those days when you need help the most can really exacerbate a bad situation or save it. In our case driving from Georgia to Boston for vacation/funeral, having our car break down was devastating. We searched Google to find the closest auto shop and soon limped into the Long Hill Automotive station. The station bays were full up with cars being worked and several more cars lined up outside. The owner, Bob, was supremely nice and helpful right from the start. He informally diagnosed our transmission needed replacing based on our description. Even though there was no way he could work on it at that moment he took the time to run computer diagnostics to confirm his suspicion. Knowing we were in the middle of traveling, he gave us the name of another auto shop and even talked with that mechanic about the diagnostic codes to try to get me quicker service. Even though he may not even get a penny, Bob went out of his way to help with our options (repair, rental, scrap/buy). He was very patient and never exerted any pressure to make a decision or to get us to move on. Being stranded with a wife and two small kids was scary but Bob really helped us out. We had a very hard decision to make and Bob offered to store the vehicle on his property for the weekend while left in a rental and we decided what to do. Ultimately, we opted to have the transmission replaced and Bob was again there to help. Through phone calls and texts we got the ball rolling and Bob assured us he could have the car ready by the end of the week when we would be coming back through New Jersey. True to his word, Bob had the car fixed and ready to go. Not only did he have the car ready, but he drove the car home and back to ensure that my family would be safe once we started back to Georgia. On top of it all, Bob even had one of his crew clean the car including a wash and wax. Bob was honest and straight forward about the whole process. He communicated well and was quick to reply to my communications. His prices were upfront and reasonable and despite our dire straits, he never once tried to sneak in any kind of extra fees for all his efforts and speed. My family will never forget Bob and Long Hill Automotive for all that they did for us. It's too bad I couldn't make them my regular auto repair shop because I know I'd be in best of hands no matter the situation. Thank you Bob and Long Hill Automotive.

Bob and his crew are absolutely amazing. Long Hill Auto is the cleanest shop I have ever been in. They also have all the latest and greatest in automotive repair technology, to get the job done right the first time. And it’s all Snap-on which means they mean business! Bob offers better then dealer level service, including loaner vehicles if needed! . I drive past dozens of other shops just to have the work done on my truck here! Thank you for the excellent and professional service Long Hill Auto! You guys make car repair worry free!