Purchased a 2011 Honda Pilot. Dana was very helpful and payed attention to small helpful details. Peter was very accommodating as well. Will be back to purchase a commercial vehicle with them as well! Thanks guys
Eddie was excellent, helped us get a dumptruck. He was very professional, helpful and hands on, helped us with registration, plates and financing. We will coming back for the next truck
Salesman insisted and refused to remove prep fee and document fee which makes no sense, no reason to charge for an as is car. Management insisted I make a deposit before they would remove snow around vehicle so I could test ride.
I myself checked for a truck for my bestie the sales person looks so desperate for a sale. I fricken left in time terrible bad vibes and not good service more likely desperate to use it for their Christmas gift bonus and jip others at least I found a better quality than desperate salesman from this place before I wasted my money's worth. Always spend wisely people bad vibes not good trust your instincts not recommend.
BEWARE TRUCKS ARE JUNK!! DO NOT BUY FROM HERE!! I drove 4 1/2 hrs to purchase an 2013 F550 and upon arrival truck looked pretty good form the outside. After asking to test drive (which the sales lady drove with me) which I thought was a bit unnecessary, breaks was squeaking and a funny noise coming from the rear tires. Come to find out the inside tire was flat which they changed for me. After being there for over 5 hrs I did leave away with truck. BEWARE of the $2500 service/inspection fee that they charge to go over vehicle which is a bunch of BS if you ask me. Purchased a warranty (Veterans Auto Warranty) which was a waste of $3200. After driving about 1 hr the engine light came on luckily I made it back home. After further inspection it needed 2 injectors replaced. Called dealer back and they said to bring it back so they can look it over. I expressed that I wasn't driving back and I would call warranty company they next business day. After speaking with warranty company they told me they ONLY cover parts which they base there prices off of after market parts not OEM - and I'll have to cover the labor cost. That cost me $1400. After getting injectors replaced drove it for a few days engine light came back on. Took it back to Ford and they told me bank 4 didn't have proper compression. Reached out to warranty company and they said they would have set up an inspection for an adjuster to come out. After inspection warranty company said that this was a prior problem and they wouldn't cover it. To fix this issue it would require damm near a new motor which estimated cost is around 20k. So now I'm stuck with a truck that needs a new motor and I only had it for just over a month. Needless to say I had to keep calling dealer to send title so I can purchase my tags. It took them 32 days to do so with only a 30 day temporary tag. This whole ordeal has been by far the worst truck purchase I have ever experienced. In my opinion I WOULDN'T RECOMMEND THIS DEALER TO ANYONE.
Had a great experience with Akin our salesman. We came looking for a dumptruck for our landscaping business and Everyone was great and attentive to our needs.
Kimary This young man gave me excellent service, very professional and always attentive to my questions. I recommend this place to my Hispanic friends for buying vehicles.
Just pick up a 16ft box truck from Phoenix Truxx and the process was made so easy and smooth. Dana your the best, thank you so much for making this process fun. Great truck too
Wow what a great experience. Dana was such a big help in giving out all of the details with the vehicle I purchased. Also everyone was pleasant in greeting me as soon as I walked through the door. They came through in a clutch for me and they are fair with their pricing. I'd absolutely back and do business with Phoenix Trux in the near future.
My name is Miguel and my family owns a Landscaping business in NJ.We bought a couple of dump trucks from different dealerships over the years but l have to admit Phoenix Truxx in South Amboy NJ gave us the best experience.Akin,Ed & Peter are the best professionals in the landscape business.
I had a very bad experience with this company. On Monday, I visited their dealership and looked at two cars. I decided to leave a $2,000 deposit for one vehicle. The very next day, I changed my plans after reading reviews and called them to put the deal on hold. The following day, I called again and told them that I wanted to cancel the deal completely. I officially canceled the agreement because I read bad reviews about them and decided I did not want to deal with such a company.
The salesperson, Eddie, who handled my paperwork, told me that it was not a problem. He even asked for my address and promised to mail me a check with my deposit back. I waited for a week, but no check arrived. I kept calling, but Eddie never answered my calls. Every time, someone else picked up and told me Eddie would call me back — but he never did.
After two weeks, I went to their office and spoke with the boss. He told me that they do not return deposits. Basically, they kept my $2,000 for nothing — no car, no service, no effort on their side.
This company is dishonest and unprofessional. They promised to return my money but never did. Be very careful before doing any business with them.
Terrible experience! I left a $2,000 deposit and canceled the deal the next 2 day. The salesman (Eddie) promised to send my money back by check — but he disappeared and never answered my calls. After two weeks, the boss told me they simply don’t return deposits. They basically stole my $2,000 for nothing no car, no service, no effort on their side. Dishonest and unprofessional — stay away from this place!
What rude people work here. They are polite and courteous only as long as you are a potential customer. But once you’ve paid for the car, they immediately change.
The worst experience in my entire life that I have had buying a car from a so-called dealer is this one. They sent me home with 30-day temporary plates on 8/18/25, waiting for the New York State registration, which never arrived. It happens that when I look for answers, they yell at me and tell us to just wait, when the car is parked and we are losing customers from our small family business. A month after I made the purchase, this dealer with irresponsible people registered the truck in the State of New York 3 days before the temporary plates they had given me expired. This is not my first time buying a car. See for yourselves, but I don’t recommend dealing with them.
DO NOT BUY ANYTHING FROM THESE PEOPLE PLEASE LEARN FROM MY MISTAKE. These people are scam artists I bought a truck on 8/4 and it’s now 9/9 and out of warranty and the motor is locked up not to mention they sent me home with a temporary plate that expired and they have no idea when I will be receiving my actual plate they do bad business they sell junk trucks that they get running with bubble gum and duct tape to make run just enough to leave you with a 45k paper weight. I am going to get the bbb involved I’m just a small business owner trying to make my own path and these people set me back tremendously
Phoenix Truxx was recommended to me by a friend and lm very happy with a 2015 Isuzu NPR Box Truck l bought there assisted by Akin,Ed & Peter.Very professional pla e to do business.
Traded in a car and they took almost 2 months to pay off my old car. Whenever you call, nobody had answers for you. I had to make a payment because of how long they took to payoff the car, and until this day, they have not returned the money. I should have read the reviews before.
Do not leave a deposit especially cash because they’re gonna jerk you around and try to mail it to you. I gave them cash only a few days ago would be $300 and now they’re telling me that they’re gonna send me a check in the mail that’s ridiculous.u know what u can keep that 300 uu people are crooks and shady to talk to someone like that because i wrote a review which is the truth i hope u go out off business
I had an awesome experience buying my Camaro from Phoenix Truxx! From start to finish, everything went smoothly, and that’s all thanks to Dana. She was absolutely incredible throughout the entire process—super helpful, professional, and down-to-earth. She really went the extra mile to make sure I got the car I wanted and made the whole experience stress-free.
Dana was quick to answer any questions I had, stayed in touch with updates, and made sure everything was ready to go when it came time to finalize the deal. You can tell she genuinely cares about her customers and loves what she does. If you’re thinking about buying a car from Phoenix Truxx, ask for Dana—she’s the best!
Cut to the chase, they sold me a 2007 international Dt466 roll back flatbed tow truck 18 months ago, I’m very satisfied with it ,from the sales staff to their repair facility, it has been a delight to have this truck, 40,000 miles later low maintenance,this company sold me a used truck in very good condition,I was compelled to write this review after towing vehicles from Gloucester county nj to Wayne county pa. Everything worked on the truck.The world needs to know.
I was helped by a young lady named Dana and I was very impressed with her knowledge on trucks and she even knew about The dumping business. This was my first year going to business on my own and I wasn't sure what would be a good truck for a self-starter and she led me through all the different steps of running my business and I thought it was kind of funny because I thought I just went there to buy a truck I didn't know I went there to get a lesson on business she was awesome and gave me a great deal... actually the whole team rocked!!!
BEWARE!! I should have listened to the reviews. Scam! They sell you a broke down pos and dress it up. They polish and paint every part of the truck so you don’t notice it’s lipstick on a pig. This entire process has been a nightmare. The financing they estimate is half what it actually is, you won’t know until you actually get the paperwork , if trucks older than 10 yr old, it’s closer to 20% even though I have 740 credit, it’s BS story after BS story ! I put down 10k deposit, it was 3 weeks after to get financing, then I got financing so the truck is fully paid for, then they took another 6 weeks to get me the truck. So for 2 months I was paying monthly with no truck and a ton of excuses. Every week they promised me I would have the truck later that week and then early next week, but the truck was not ready, they were rigging it up just to get it off the lot. Once I finally get the truck, it has not driven for more than 10 minutes without breaking down. Theres a new problem every time ! I took it to my own mechanic, he said this is a disaster, It’s a Frankenstein mobile, they put a bunch of junk parts together just enough to get it running out of the lot. They have a very good scam going here. I will tell you what it is. You can get a 30 day or even a 90 day warranty. It does not matter because if you buy a dump truck, you will not be able to use it until you get the decal, it takes 4 to 6 weeks to get the decal to even use your truck to dump. So by the time you realize they sold you Frankenstein, it’s too late. It is out of their warranty, but furthermore, their warranty does not mean anything anyway. They have no manager, They have no owner, they just BS you. I’m working on a lawsuit as we speak
Very knowledgeable and personable staff. John knows what he’s talking about with his fleet and will make sure you leave with the right fit. Jonah was my salesman and stayed with me even after hours to show me every truck and answer every question I threw his way. Eddie made sure the paperwork was done as quick and as painless as possible. All around solid group of individuals- thank you!
We just got a F550 Mason Dump Truck, Diesel for my Company and I have to say they are very polite professional and do what ever has to be done to get you approved, I will definitely be recommending this dealership to all my Friends who own a business.
Sabrina was a great person to work with. All of the staff were really great. I definitely would recommend to everyone about the dealership they are very great help to get what you are looking for. Definitely will revisit for my next investment.
Great Dealership!! My husband and I loved our truck. It took about 2 weeks to get it ready but you won’t regret the wait ! Tamer and the sales team were a great help, friendly, and knowledgeable .
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