Sunoco in
Hoboken (NJ)

Super grateful for their after-hours services!!! My tire blew out on the turnpike late at night (awful, do not recommend) and I was able to have my car towed here. My tire was fixed and completely taken care of in less than two days! 😊 (My partner’s family has also used this service for their cars for years, and has had great experiences as well.)

Went in for a battery replacement and had a great experience. I wasn’t overcharged for the battery or labor, and the service was quick—I was in and out in just 10 minutes! The staff was very kind, patient, and honest. Highly recommend!

I recently had a very disappointing experience at this Sunoco. I brought my car in for an oil change, and unfortunately, the oil filter cap was lost during the process. Additionally, I was charged for antifreeze that was not added to my car. This level of service is unacceptable.

You'd think that an auto body in Hoboken would be super expensive but these guys are really honest and have the most reasonable prices out of anyone around! Always a good experience here.

Great service and repair work been getting my car repaired there for close to 30 years.

I had a concerning issue with my exhaust – it was hanging off and dragging. Upon bringing it to this mechanic, they quoted me $850 for the repairs. Feeling uneasy about the estimate, I decided to reach out to another local mechanic for a second opinion, and he confirmed that the price was excessive. In an attempt to find a temporary solution and avoid the high cost, I asked if they could secure the exhaust temporarily, allowing me to drive the 10 miles back home. Unfortunately, they declined this request, leaving me with no choice but to call a tow truck. Upon reaching the mechanic's shop, I was shocked to discover that instead of securing the exhaust, they had opted to cut the entire system off, realizing that I could have driven without needing a tow if they had chosen a more reasonable approach. Overall, my experience with this mechanic was disappointing. The initial quote seemed inflated, and their decision to remove the entire exhaust rather than finding a temporary fix for my immediate needs demonstrated a lack of customer-centric service. Communication about the process and alternative solutions could have significantly improved my overall satisfaction with their services.

I have a 2007, manual transmission, Subaru Impreza Outback Sport (which I LOVE....) I've been coming to this place for years. Owner is a former US military pilot, and definitely knows what he is doing. He and his adult son hire and keep mechanics who know what they are doing. They are HONEST and fair...and although I am not a mechanic, I am told, and I sense, their work is high quality. One thing for sure: I trust them to be honest and fair... That's the culture of the place. I like that they let me leave my car there, and I can walk home.

Came here for a new AC compressor. Paid almost $3,000 for the repairs. The new compressor was making noises that were so loud, I went to some other mechanics and they told me this mechanic installed an after market, cheap AC compressor into my car. After I paid almost $3000 for a new one. I went back to the mechanic and they told me I’d need to leave my car here for a while so they can replace it with a different one. I told them I’d need to come back because I drive a lot for work so I need to my car. When I came back to drop it off, they suddenly didn’t want to fix it and told me they don’t hear anything. I showed them videos I took on my phone of the noises. I dropped my car off and after three days they told me it’s fixed and has a new compressor. Now six months later, the ac compressor Is making the same noises again.

I brought my hybrid car here for an inspection and they messed something up with my car. Before I was getting ~35 mpg, after only 19 mpg. I went back and explained what was going on they said they couldn’t even look at it for another two weeks and told me to “prove it” that they messed something up. So not only did they mess up my car but they had a lot of bad attitude. Don’t waste your money and time with these rude people.

I've been going here for years. They always get the job done, from tire repair to bigger jobs. Good people, good prices. The place is small, and that's good if you want great personal service.

I had to get an emergency patch done on one of my tires. I brought the car in around the end of the day about 90 minutes before they closed and they went of their way to accommodate me. In less than an hour, my tire was patched, re-installed, donut back in the trunk, all pressure checked and updated on the other tires. And it only cost me 16 bucks and a nice tip for their great work. Highly recommend! Thanks guys for making my day easier! -Chris G.

I’m really disappointed, as I have been bringing my car here for over 6 years and last week had a terrible experience. Brought my car in on a Monday night for an issue, he finally gets a chance to look at it on Thursday and tells me it’s the brakes. The brakes have nothing to do with the issue, so I stated again the original issue and he said he will look at it. Friday, my boyfriend went to get the car and stated the issue was fixed. The issue was FAR from being fixed. I’m not even sure they looked at the car period. These are pictures of my tires - how do you not see this if you rebalanced the wheels!?! Never going there again.

Absolutely recommend. They fixed a patch in one tire that left it completely flat. Did it same day for an absurdly reasonable price. Thanks Rene!

My tire was Low and Had It fixed there. On the following morning the tire was flat, I came back asking for them to re-do the service or explain what happened. Manager was very rude said it was past work hours and could not help me. I could see that all employees were still in store doing other things and he didn’t even tried to apologize for the service help me find another place, etc. Simply carried on with the same people who had “fixed” my tire in the previous day. Terrible service !!!!!!! Grumpy and unprofessional. Not coming back! Hoboken deserves better.

I lived at NJ/NYC for YEARS, and, this was the ONLY place that worked on my car. Fair prices, yet, EXCEPTIONAL-QUALITY-WORK. Meer's; honest, reliable, timely. You will find no place better to take your vehicle.

I was panicked that I had a flat tire cause I had been having issues with the same tire. I got to this station like an hour before it closed. They took off the tire and searched for a hole etc but found nothing. They then put air in all of my tires including that one, AND then did not even charge me! It was the nicest thing that had happened to me in a while from a mechanic! I highly recommend them!

I give them three stars because they've been successfully parking cars on the sidewalk for at least twenty years. I will up this to five stars if they can continue this for another twenty years.

Forget your dealer, this is the best car repair service in Jersey City. Whatever they fix, stays fixed, always for a reasonable price. The only hitch is the car-less half of of your journey, since you'll be at the north end of Hoboken where there is no train. If you don't want to walk the 20 blocks back to the PATH, plan on waiting for a bus -- or just call Lyft.

Ended up here after a horrible experience at the 14th and Jersey City ave in Jersey City Sunoco. Got a flat tire on my way into Hoboken. Jersey City Sunoco? Owner screamed at me for being on her private property. Willow Sunoco? Kind, professional service. Checked my tire immediately despite being very busy. Checked all tire pressures with a SMILE! WOW what a difference a few miles makes!!

I live locally and dropped my car off here the other day with a coolant leak issue because I couldn't really get it anywhere else further without the engine overheating. They took the car right away at 8PM on a weekday and by the next day they called me with the estimate and even found some other unrelated issues. I ended up bringing the car to a shop I've used before (because it specializes in German cars), but the guys at Willow Sunoco were nice enough to not charge me for the inspection. I will definitely come here in the future, they've earned my respect.

Fair prices, honest assesment and fast. Already knew I needed two rear wheel bearings and front miiight he needed and had just redone the brakes. When I brought it in, pretended that I knew nothing about cars. After they looked at it, they said two rear bearings needed front was going. I asked "what about the brakes?" They said definately NOT needed. HONEST! Will be going back to them for sure.

Highly recommend this place!! I was visiting Hoboken when I had car problems and wasn’t sure where to take my car. I am very happy I chose Willow Sunoco. The owner is friendly and accommodating. Fast service for a fair price.

Overall good work, but they quoted me at a price, then when I picked up the car it was 20% higher than the quote. No extra work was needed, the invoice just had several random line items that increased the price.

These guys are crooked. I brought my car in to fix a noise in my muffler, but it turned into a regular Rossen Reports situation. They fixed the initial muffler issue, but when I picked up the car it was suddenly making a different noise, and dragging in the front driver-side wheel-- a problem that was not there at all before I brought it in. When my wife brings it back to get them to take a look at it, they say the car needs over $3000 of additional repairs that it somehow didn't need previously. Total scam.

Just had a flat, and took it to these guys to fix, telling them that it probably needs a new tire. So they could have taken me for a lot of money, instead, $15 to fix the tire and all was good. I also used them a year ago for not only fixing a flat, but somewhere else had cross-thread a nut on the wheel, that and the flat were fixed for $20. Good, honest people.

Good, solid, old school neighborhood shop. You can tell they take pride in their service and reputation. Also they are very accommodating when it comes to drop off service.

I would strongly caution anyone from bringing their vehicle to Willow Sunoco given my terrible recent experience. Everything was working perfectly on my late model Mercedes (with less than 70K miles) until I brought the vehicle in for a simple oil change. When I got the car back, a strange noise from the engine compartment was immediately noticeable so I told the manager that something was not right. They agreed that the sound was not there before, said that it might be the oil filter, and asked to keep the car another day to look at it further. The weekend actually went by and only after I called a few times did they finally tell me that the compressor, a/c belt, pulleys and multiple other items needed to be replaced for over $1,500. Of course, I thought this was highly suspect - the car had nothing wrong with it before but somehow 4 days in the possession of Willow Sunoco, it was rendered completely undrivable. They claimed it was normal wear and refused to do anything about it so unless I was willing to pay their fee, I would be forced to tow the vehicle to another shop to get a second opinion (which I ended up doing). The other shop (a Midas) immediately said that it looked like "outside damage" and that the compressor seemed to have been tampered with (they put that in writing). I also took pictures and sent them to a few "Ask a Mechanic" websites online which responded that they agreed with Midas' assessment. I have the written opinions of several mechanics documented, EZPass statements proving the car drove well and at high speeds before the "oil change", and multiple witnesses who can testify that the car did not have any strange noises (or other problems) before taking it to Willow Sunoco. Unfortunately, Willow Sunoco is either incompetent or fraudulent - whichever the case, they certainly do not stand by their work and could be preying on unwitting Hoboken residents (who are either not mechanically inclined or just don't have the time to deal with these kinds of issues). Unfortunately for me, my only recourse appears to be small claims court at this point which is time consuming and costly if a lawyer and/or time off work is needed. I sincerely hope this review will help spare someone else the pain that I am going through - save yourself the trouble and go somewhere else!