My Auto Store JunkYard in West Deptford Township (NJ)

Received a motor from here which I was told was tested. After receiving the engine the next day after payment motor was out and in on the following day. Which at that time found out it didn’t work. After contacting sales and warranty I basically had to do a checklist of things that didn’t resolve anything. Then after a week of run around with there insurance agent I found out they will give me a refund but won’t cover cost of labor and they don’t have another motor. If the part never worked how can you just cover parts. The motor was never tested as I was told by a salesman named RJ. Now it’s 3 weeks later and I gotta wait for the return department to do there checklist to receive my money back. Which will probably have a restock fee. Let’s wait and see.

Nightmare experience! $2,894.00 Loss! I ordered a transmission and was sent the wrong one through a third party company called B-parts which was requested through My Auto Store. Even though the online listing showed a CVT transmission I was sent a regular automatic. I called and they supposedly had one that was in a car they had to pull out. Days later I am told that it was too damaged from an accident it was in and they had no replacement transmission available. It took two different shipping companies to get the wrong transmission sent back (not their fault as the first transport company showed up and left without loading, but still...) and I can't get an answer back yet as to when I will receive a refund (from B-parts and it's been days). I am now out $2,894.00 ($1544.00 for the transmission from them that has not been refunded yet, an extra $650 for a remanned transmission that I had to buy elsewhere, and $700.00 in rental costs for a vehicle I had to rent for my customer while he waited extra time to get his vehicle finished - shop owner here). This shouldn't be a weeks end issue and now I am backwards and ultimately this repair job cost money out of my pocket. We aren't a big corporation and are a local family garage, so this affects our livelihood. My Auto Store should completely drop third party online orders and also correctly check inventory. Edit: Did receive a refund.

PLEASE SAFE YOUR TIME AND MONEY FROM THEM! I BOUGHT THREE DIFFERENT TIMES DIFFERENT STUFF AND EVERY TIME THEY SEND WRONG PART OR BAD PART 😡😡😡 THEY JUST USE YOUR MONEY AND THEN YOU HAVE TO HUSTLE TO GET IT BACK. THERES A LADY PICKUP PHONE AND ALWAYS SELL U WRONG PART [karina garcia]

BAD PLACE TO BUY USED PARTS.. BE AWARE!!! 5 STAR REVIEWS ARE FAKE. THEY SALE BROKEN PARTS AND DO NOT REFUND YOUR MONEY😡😡😡...MY PREVIOUS REVIEW OF THIS COMPANY SOME HOW WAS DELETED I guess no one its honest nowdays😡😡😡😡

Stay away from this place. Sent a bad transmission. Horrific customer service 3 mos later and still no refund . Inefficient, unprofessional and could care less. STAY AWAY!! I wouldn’t reccomend my worst enemy to this place .

They sold me an engine with 37K miiles on it, but when I did a VIN check on Carfax its showing 151K

Found a fender at MY AUTO STORE with a much better price than anywhere else, plus free shipping! Called and spoke with them to verify my paint code and they went above and beyond to make sure it was the correct color. I ordered and paid online, but I figured with free shipping, I'd be waiting a while for my part. Instead, it was delivered in about three business days, and I couldn't be happier. The fender was marked a grade A and in my opinion it could have been grade A++++. Overall, it was an easy process with great customer service, fast free shipping, and a top of the line product. Honestly, it was a fantastic experience purchasing from MY AUTO STORE and as a female who has not always had the easiest time trying to get used body parts for my 328xi, I'll be a customer for life.

Fast shipping and great price! Carefully packaged too. Will definitely shop here for my future car parts needs. Tail light snapped right in and works wonderfully.

Good price, fast service. Ordered taillight replacement for my Acura after a parking lot incident. Came quick and in good shape. thanks

Really impressed with the mirror I received. Shipping was fast and price was very reasonable. Would use them again for sure.

worst company ever sent wrong part and been trying to return the wrong part get my money back for the last 2 months keep telling me they are sending someone and never do DO NOT ORDER FROM THIS COMPANY SCAM COMPANY

What a great transaction. The customer service was on the money and very helpful. A pleasure. The part was just as described and delivery was fast. I highly recommend.

The used part I ordered was very competitively priced and they shipped the same day. They also kept me informed of every step of the shipment so I didn’t have to actively track it myself. The item arrived in better condition than I expected. Great experience overall.

I ordered an Headlight Assembly for my 2011 Volvo S60 T6 which is a Xenon HID. I found it on My Auto Store Website and was in contact on their chat with a representative named Anthony. He was EXCELLENT to communicate with. The pictures of the part on the website was spot on and I ordered it and the price was unbeatable. I received the exact part that was on the website. It was packed perfectly with bubble wrap and the shipping box was heavy duty and not damaged in anyway. I installed the Headlight Assembly immediately, and worked perfectly. Thank You Anthony and My Auto Store. I will be looking at you first whenever I need a part for any car.

Amazing customer service!! I purchased a front drivers glass for our Navigator. The first item sent to us was the back glass. I called spoke to a very nice gentleman and he advised me I would be sent the correct item and that he was deeply sorry for my inconvenience. From the time I first placed my order, being sent the wrong item and another sent in it's place it was only 2 1/2 weeks for the whole ordeal. Fastest I have ever gotten anything I ordered online. Most definitely wi check to see if they may have as by future item I may need!!!

Purchased online. Order went in first thing Monday morning and a great instrument cluster arrived Thursday morning. Fast free shipping and a small discount as well. I'm saving the auto store and will do more Business with them Thank you . Russ

I ordered an interior door panel(used), it was in almost perfect condition. It has a small cut on it. I am not complaining for it was in excellent condition as far as I am concerned It only cost $76.33 which is a great price for the type of car I needed it for. Totally thumbs up, Thank you.

Had an issue with my part,contacted them next day, replied to my issue (in less than an hour!), shipped out a replacement immediately (next day). Great company with even better customer service. Definitely doing more business with them and recommending to family & friends. A#1

Okay… so I visited 3 junkyards and called 2, looking for a simple order of a tan/driver’s side visor for Dodge Durango. Nada. Google showed me this website. … well maintained, secure order, great communication, and quick delivery. I was apprehensive and nervous. Took a chance and never looked back. Email showed tracking number and it was delivered 2days before expected delivery. FedEx/fragile and arrived, Looking brand new. Installed today and beyond satisfied. Thank You. Thank You.

Bought an air filter box from them, offered a fair price & it was accepted. They also thru in a couple extra parts for free. Shipping was faster then I expected, seeing there in PA. & im in CT.. They are willing to help you , they talk to you and email you with up to date tracking.. I will definitely buy from again. A very happy customer .. 5 star rating :-)

I received the wrong part. When I called I did get to a live person quickly, he said he'd look into it and call me back, call back never happened. I called again about 3 days later, was told they didn't have the part I needed anymore and a refund would be sent. I did get a refund. Seems like they have the ability to have a good business, just lack an efficient process, or lack communication with each other?

They really go out of their way to satisfy the customer. I bought a part months ago, and the wrong item was sent. Eric immediately sent a new one the next day, but FedEx lost my package. He sent it a third time and I finally received the part today!

I called and ordered a passenger side mirror for my 07 Nissan Maxima. And frankly I was pleased with the item I received. I haven't installed the unit yet...but everything seems to be intact. [Heated glass][Auto dimming][Memory settings] etc!! I would definitely be buying from this seller again.

The part I purchased was in excellent condition and as specified. The free shipping was fast, making my purchase a very economical and convenient replacement. I will definitely keep them in my preferred vendor list. I recommend looking at this vendor for you source of used automobile parts.

What can i say about this business other then they are great. They do business like its supposed to be done. Great service great quality parts. Rest assured the part you are getting is 100% good. They dont sell garbage. When they say they have the part and its ready . Trust that it is. Will do plenty of business with this company.Its a little distance from my dealership but its well worth it and why not get a Philly steak while your there!

I ordered a rear tail light assembly for my 2004 Lincoln Aviator. This part was hard to find...and expensive. I found it at My Auto Store for a great price, and free shipping! It arrived quickly and looks like new. I'm very pleased!

Very pleased with the Jeep Cherokee wheel I purchased...it actually arrived with a nearly new tire that I was able to use...what a great feeling! Excellent pricing and free delivery that arrived in no time. Will do business again with you! Many thanks!