What clients say about Porchtown Recyclers, Inc in Newfield (NJ)
Called to get information everybody was laughing and very ignorant didn’t try to help at all very disappointed in their customer service have used this junkyard specifically many years with my family
Very unprofessional and rude people here. They tried to take advantage of my daughter when she needed to get rid of a junk and got extremely upset when they were called out on it.
Don't even deserve a one star review
I contacted Porchtown Recyclers and was given a price that was agreed to, at that time I was told over txt message to send my ID, title to the vehicle and the address for theTow truck. I complied I was told the next day or would be picked up and I agreed. Not one phone call or txt message was returned until the end of the day stating that the tow truck driver had been repeatedly calling me and I would not answer. I responded with my phone call log showing I have not received a phone call for 4 days on this phone number the same phone number he was texting me on so I know he had the correct number. after my response to his one and only message of the day I have not heard from him since. I let him know. I was going to every review platform to let people know how this business is run and how they treat perspective customers. I was hoping for an easy transaction like he made it seem it would be. Unfortunately that’s not how this story ends. I am still in possession of the car they were supposed to pick up and the money that was promised so if you were looking at this review to wonder if you should use this company, I would consider this warning you may be next left with high hopes and being let down
Dont get taken by the lies!
The front desk lady was kind, but her quotes on scrap vehicles over the phone lack transparency along with their online advertisements. The other employees made it an extremely uncomfortable encounter. They will claim your vehicle must be rust free and in perfect standing condition in order to scrap it for the numbers they claim. You may be better off going to carmax or carvana as this establishment forgot they were a salvage yard, and they appraise your car the same. At least carvana and carmax will meet you with more kindness. Big 10/10 don’t recommend unless you support businesses with predatory models.
I had a great experience surrendering my junk car to Porchtown. Erin worked patiently with me for about a week to schedule a convenient pickup time since they are a bit of a distance away. The process was quick and simple and they paid me top price. I'd do business with them again!
I went there and the guy and the female with the red hair was very respectful,they looked up whatever we came there to get,the guy was real funny making jokes,and made us laugh,they got my business all the time,it make me not want to go to no other junkyard,I give them 5 stars if I could give more ⭐⭐⭐⭐⭐⭐⭐ I would,great job
I bought a Engine for a Honda CRV 2002 and they sold me a Engine for a CRV 2008 and my Mecanic saw it and as soon that he saw the Engine he said that's NOT the Engine but at Porchtown Recycler they said it would fit which it did not fit the back part are different I would not be buying more Engine or any parts from this place Total waste of time 2 trips for nothing i would not recommend this place to nobody
Professional, courteous, and knowledgeable employees. If they don't have an item or part you need, they will do their best to get what you need at a competitive rate.
I just wanted to save a poor 2006 Land Rover LR3 from going to scrap and they won’t let me. I’m a Land Rover fanatic and that model is getting rarer :( how could they…
Wasted an hour driving here and 2 hours searching and they don't have what they said they have. The women comes up with excuses and blames everyone but her. Horrible service. The add said 2021 explorer has roof airbags and 1 seat airbag. I come it's all poped. They aren't even checking thier inventory. Nobody here helps you you have find everything yourself. Hire a man next time, cause these women don't want to do anything and take 0 responsibility. She doesn't even understand what I'm saying.
They have less and less cars here anymore. And everything is packed in so tight you literally have to climb over other cars to get to the cars you need parts from. Nevermind the overgrowth of grass, weeds etc. Plus if you need anything from under a car (suspension, etc) it's not gonna happen. Only good thing is that parts are reasonably priced and the woman in the office is really nice and helpful.
Had about $20000.00 to spend with you my friend. I opened another shop. And had more money in line for trailers and tires. All is well. Good luck with everything be safe my friend. Don bite the hand that feeds you ;)
The owner is very thorough, fair, and understanding, had a rough experience, they were involved, and helped me through the difficult process, Highly recommended thier services!
