Ya this place is an absolute scam they won’t show up and pick up the vehicle they had agreed to and when asked why they just say that they don’t have a driver
There is no way those 5 star reviews are legitimate. This place is a full on scam with some of the rudest employees I’ve ever dealt with. They were supposed to pick up a car from us and never showed up. When I called, the dispatcher/secretary told me they were busy and it wasn’t her problem I took the day off of work. Then she said “We aren’t going to pay you the price we quoted you anyway” and offered me HALF of it. Luckily I called the actual company who uses them to do pickups and they kindly resolved it. I hope they lose their contract for the apps that do car pickups. Just astoundingly bad all around.
Was working with Wheelzy to sell a car. Was told that the time frame would be 12-4pm for pick up. Got a call at 3:15 saying they were on their way. By 5pm no one came. Called the company to say no one came and was told they were closed for the day. I explained how I'm a night shift nurse and how unprofessional this was. Was told I never answered the phone call and then hung up on. Called back to speak to a manager. Was told that one of the tow trucks was in an accident and that was probably why no one came. If that's the truth, then okay so be it. But never received a call to update that. Was told I can reschedule for tomorrow, I said no because I work and need sleep. Also asked for what the company name was. Was given a complete lie. When I looked up the phone number it showed this company which makes more sense than what I was given. This company is unprofessional. Does not have good customer service. And they blatantly lie. Unfortunately they're not the BBB website to report them
Pretty sure this company pays for their 5 star reviews. I called about a car they quoted me 400 then called me back n told me they didn’t even want to pick it up and hung up the phone on me. I couldn’t even get a sentence out without this dude assuming my car was in a ditch and told me ID HAVE TO PAY THEM to remove it. The car is in the tree line aka not in the parking lot it was behind the shop they could have easily pulled it out. I called another company who came and grabbed it with no assumptions or treating me bad. This company was good about 6 years ago and I was getting 20 cars a month towed out but since then it’s become a hassle to deal with them.
Driver texted with eta. Driver was awesome. Do not remember his name, but had great conversation with him.
Will be referring this to anyone looking to get rid of their vehicle.
The service provided by the staff was great. They were friendly, attentive, and went above and beyond to ensure a pleasant experience. I highly recommend their services to anyone in need of assistance.
I was having a real difficulty, trying to find a parts for my truck , but when I found this place They had everything I needed. This place is five stars. The customer service is top-tier
Highly recommend
Great customer service by Darren.. he answered all my questions and was very reliable. great prices on car parts, the parts were in great condition and I will use them again in the future..
I Went there for some hard to find parts and Darren did a great job in finding them. So professional and helpful. I’ll definitely recommend to my friends and family. Ask for Darren when you visit. He’ll get it done.
This is a place filled with excellent customer service and knowledgeable individuals. From the time I ordered the parts over the phone until the time I picked up the parts all of it was done in a professional manner. The 40 minute drive from Philly was well worth it.
Didn’t get a chance to talk with the rest of the team but I got a used part for my Odyssey from a young man working there, Ali, I believe his name was. Great customer service and the used part worked great for what needed. If all employees working salvage gave half the effort Ali did business’d be boomin’
Amazing team! They were very patient and answered all my questions with no hesitation. They went over everything I needed to know and made the process so simple for me. Great team!
I purchased a part for my vehicle from Luigi. It was an easy process and his customer service was amazing. Will be back if I ever need a part and will be telling other people about the experience also! Thanks again Luigi! Oh and the pricing I got was cheaper than what Ebay was asking for!
Hands down the best auto recycling parts in NJ, that you can get for a reasonable price. I highly recommend this place for anyone in need of parts.
If you ever call in or stop by I definitely recommend getting in contact and talk to Darren T. He’s the one that doesn’t mind going above and beyond to help those get exactly what they need.
Quality parts, very reasonable prices!! I was completely impressed with their professionalism and customer service. Luigi went above and beyond to get me what I need in record breaking time.This is my go-to place anything car related. Being a female it’s hard to be taken serious but I trust Luigi and he always has my best interest at heart. One phone call and I get my answer back with rarely any wait time at all. They are the best in town. Their staff is not only friendly, but also highly skilled.
I’ve gotten parts from these guys a few times now, and they never disappoint. The parts are always in good condition. They’re super helpful as well if I ever have any problems. Great company to deal with!
This company was so easy to work with. They gave me exceptional service and such a fair price for my car. Great experience thank you so much for all your help.
I recently got car parts from Acres Auto Recycling and everything came fast and in perfect condition. Good prices and very helpful customer service. I’ll definitely shop here again!
Great service. Staff was very helpful over the phone and in person. They made purchasing my parts very quick and easy. 10/10 will be recommending to everyone!
Had the easiest experience junking my car with these guys! Offered me double what the local tow service was willing to pay me! Definitely would recommend them to family and friends.
I can’t say enough good things about Darren at AcresAuto Recycling! I needed a couple of hard-to-find parts for my Honda Accord, and he treated my request like top priority from start to finish. Darren listened closely to everything I described, double-checked compatibility, and kept me updated the whole time. Within a day he tracked down the exact parts—perfect condition and at a fair price. His attentiveness and product knowledge turned what could have been a frustrating search into a smooth, stress-free experience. If you’re hunting for quality parts and top-notch service, ask for Darren—you won’t be disappointed!
I can’t say enough good things about my experience with Darren at Acres Auto Recycling. I came in with a bit of a crazy situation, trying to find a very specific part for my vehicle, and Darren handled it with incredible patience and professionalism. He took the time to really listen, asked all the right questions, and went above and beyond to help me track down exactly what I needed. Even when things got complicated, he stayed calm, helpful, and genuinely committed to getting me taken care of. If you’re looking for great service and someone who actually cares, ask for Darren—you won’t be disappointed!
Excellent service and quality parts! Everything was exactly as described. Darren was helpful and responsive throughout the process. Highly recommend for anyone looking for reliable parts and smooth transactions.
The team effectively communicated with me and supported me throughout the entire way! They were very thoughtful with explaining what was needed. I would 100% recommend this place to friends/family.
Helped me get all the parts that I need for my car. Didn’t overcharge me and were very professional. Took the time to explain things to me which I really appreciate. Will definitely be coming back and sending my friends over for all their car needs!
Big shoutout to Darren at Acres Auto Recycling! He really went above and beyond to help me out. Super knowledgeable, easy to work with, and made sure I got exactly what I needed. If you’re looking for quality parts and great service, I highly recommend checking them out. Thanks again, Darren!
Luigi was such a great help with finding a part for my Camry. He was very professional and polite. The best service i seen in a while. Would recommend coming here for you parts and make sure u ask for Luigi for the best service
I went to buy some parts for my car and Luigi helped me. He was very kind and gave me excellent service. I recommend my family and friends go to that Junker and ask for Luigi because he offers the best customer service. Thanks Luigi.
Came for a hood for my daughter’s Dodge Durango and was given excellent service from Luigi (we joked around with his name). Excellent experience. Definitely would recommend
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