Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
AJ’s Towing & Recovery is a towing company that takes pride in our licensed and insured services. We ensure that when you call us, you and your vehicle will be safe during the towing process. From light-to-heavy-duty vehicles, our tow trucks are more than capable of recovering your vehicle to a secure location.
We understand the importance of our clients' time and strive to always be punctual. Providing prompt and efficient services to meet your schedules is what we do best. If you need roadside assistance or towing services, give us a call!
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
What clients say about AJ's Towing & Recovery in Nutley Township (NJ)
From my experience this seem this seems like a deceptive and unethical business practices. AJ Towing, subcontracted by JMV Boot Service, operates in a manner that raises serious legal and ethical concerns. Upon retrieving my vehicle, I was informed I would be paying two separate companies (one for the boot, one for the tow) yet I was issued a single invoice bearing a JMV Boot Service stamp, with no clear separation of charges. The total cost to reclaim my vehicle exceeded $700, cash only. This lack of transparency is unacceptable, particularly given that the original total was $770 until a worker arbitrarily deducted $50 from the towing fee.
What’s more disturbing is the attempt to silence public criticism. After sharing my experience on social media, I received a direct message threatening legal action for defamation unless I removed my post. This is not only inappropriate but could be considered an attempt to intimidate and suppress consumer rights.
In this economy, few can afford to lose hundreds of dollars without clear justification. If you have experienced a similar situation, I strongly urge you to contact the New Jersey Division of Consumer Affairs and file a formal complaint. Consumers deserve transparency, fair treatment, and accountability. Not threats and financial exploitation.
We were visiting from North Carolina and staying at a nearby hotel. We hung the flimsy permit from our rearview mirror when we arrived at the hotel shortly after midnight and when we went to leave for our return drive back to North Carolina at around 9/9:30, the car was gone. A simple phone call could have been made to the hotel to rectify the situation. They actually lied and claimed they spoke to us at the hotel as they were taking the car.
We called the local police department due to the fact that the hotel could not verify whether or not our car was towed. The police department provided one phone number, their website and sign had another number and finally hotel management provided a special number to us. RED FLAG. After calling all of these numbers severals times from several different phone numbers all morning, we finally got through to someone even though their website claims 24/7 service and they "understand the importance of our client's time and strive to always be punctual. Providing prompt and efficient services to meet your schedules is what we do best" The man who answered the phone was very rude to my spouse and even hung up the phone mid conversation although their website states that the company believes in "treating our clients they way we would want to be treated, and that's why we offer PROFESSIONAL and COMPASSIONATE services to exceed your expectations..." We called the local police again to potentially meet us there to help facilitate any interactions with this company because we felt unsafe after how the employee spoke to us and hung up on us.
Although they claim 24/7 service, we had to wait 2 hours to meet an employee at their location because they were "doing us a favor" by meeting us a day they were closed. The price was ASTRONOMICAL at $665 because they had to boot our Kia Sportage mind you, we were parked in an approved spot. When we went to retrieve the car, they would not allow us to see it and the worker returned very quickly which made us question whether there was even a boot on the car to begin with! The SHADIEST part is CASH ONLY..... It's 2025, what business with these prices does cash only - RED FLAG.
Another hotel customer had to retrieve his car as well and he sent us information about this place being a SCAM and that their US DOT numbers on their trucks don't match and they don't have insurance. RED FLAG.
NJ Consumer Affairs will be hearing from us as well as the BBB and COC
They don't care about YOU, they care about MONEY
Absolutely horrible experience. The towing company gave me one price on the phone, but when it was time to pay, they charged me way more. Total rip-off. On top of that, they handled my car like trash. My rims had no damage before, but now they’re scraped up and look ruined. It’s so frustrating because I take care of my car, and now it looks messed up thanks to them. When I tried to talk to them about it, they were rude and didn’t care at all. Never using them again, and I’d tell everyone to stay far away.
This company is in cahoots with people who work in different management companies to tow people's cars if they don't have a tag that they could park there; in my opinion. My loaner car was towed within 30 minutes of receiving it. You call management to inform them, and they don't answer the phone. Instead of calling the person who rents the space to see if they know about the car parked in the space they lease for more than $100 monthly. What they do is that when the towing company is driving around to see if they could find someone with a tag and inform management that they see a car without
a tag. Management tells them to tow the car. In my opinion, They are all crooks. They charge the person $410 to get the car back I wouldn't use this company because they are going to get you in big trouble. They are all crooks and in cahoots in my opinion.
Do NOT use be ware!!!!! They don't take Jack's they don't take digital wallets. They don't take PayPal. They don't take zelle I got screwed out of a vehicle which is now being held hosted by their business they quoted us $850 on a recorded line to our business. Then they can added taxes after the fact we weren't able to pull out enough cash because they wouldn't take any of the payment meth until they got there. They told us they weren't accepting this and now they had enough $300 on to it and they're bragging to us. It didn't charge of storage had to call the police
This company has rather shady practices. After calling for a tow I called them back to get an ETA as my truck was stuck in the loading dock of a business. No one answered my phone calls or texts. Including a text requesting a cancellation. When the tow finally arrived the company whose loading dock was blocked had called a tow. We were forced to pay the other company then AJ proceeded to demand we pay them despite not answering their phones or texts sent to them . This included texts requesting an ETA. I figure this is a strategy to prevent cancellations.They threatened me with calling the police . Terrible customer service. This place is a den of thieves. Beware.
I have no words for how horrible this company is. Towed my car told me it was a total of 500 dollars, when I go pick it up it’s in sketchy place next to a cemetery the guy tries to ask me for 600. They ruined my car because they were not careful and refusing to help with fixing it. Horrible people business owners and human beings
This company is the biggest scam I have ever seen. They double charged me and the police informed me that many others have had this done to them as well. Bad business!
Follow up response:
I tried to speak to a Supervisor in person when I was still in New Jersey but "Jay" was the only information provided to me by an employee. I understand your business is a money grab especially for out of state individuals. No one wanted to work with me then and a phone call wont change the fact that I paid an Egregious amount of money. I also know for a fact that others have paid 100+ dollars more than I did. I would rate zero stars if I could!
Predatory towing and a blatant violators of the NJ predatory towing act. I’m know I’m only
One of hundreds who have dealt with this SCAM of a company. Watched me go into a business they patrol and wait in front of to boot your car, then when I came back out there was a boot on my car and I was told I did not go into the business when I obviously did. Will be reporting them to the consumer affairs office and pursuing this legally.
Do not go near this place. A bunch of crooks. Towed my car and demanded $850 cash only. When I objected the owner over the phone threatened fine come back tomorrow and get your car and we will charge another day of storage. Added numerous fees after towing my car from a lot. Scam artists. Will be reporting them to consumer affairs tomorrow.
Predatory towing to the tenth degree. If anyone has experienced something unjust with this company reach out to the NJ Consumer Affairs and Better Business Bureau. File the complaints don’t let them continue their shakedowns.
What a bunch of crooks! This company is a scam! They will go into your car and steal from you when they tow your car. Towed my car from the dollar tree parking lot. Read up on the NJ predatory towing!! REPORT THEM! Scam artists
5 stars across the board. Very professional and courteous service. After being left stranded by another tow company AJ’s Towing & Recovery swooped in and saved the day. I was an emotional wreck by the time they came and Juan was very reassuring and knowledgeable. I don’t usually write reviews, but I could not let such great service not get the recognition it deserves.
This company went into my car and stole from me!! Everyone please beware, stay away from these people. He was waiting in the dollar tree parking lot like a snake! He couldn’t wait to tow my car since he had a little boost of power trip. Again stay away from these people, they will go into your car and steal property from you.
I had a really bad experience with this towing company. When they towed my car, they left a scrape on my tire rims. It's super frustrating because my rims were in perfect condition before.. They should be more careful when handling other people's vehicles. I wouldn't recommend this company unless you want to risk getting your rims damaged. Esp expensive rims.
I got a flat tire at the airport and Mark from AJs towing came and saved the day ! He went above and beyond and helped me to take my car to get a replacement ! Best service ! Thank you !!!
Went into my car at the dollar tree in Belleville and stole from me. They violated the NJ predatory towing act! Report these people to the town and BBB if you have been violated! Towed my car then stole from me! bunch of scam artists!
BE CAREFUL EVERY ONE THEY ARE SCAMMERS. They towed my car at Walgreen parking lot while i was in the pharmacy, the guy was very rude and scammed on me to pay him $225 on spot to leave the car in the parking lot and runaway without giving my a receipt. I did a police report and will make sure this case will go to the court ASAP.
What a great bunch of guys. Derek was the person that arrived, and he truly came to the rescue. These guys take great care of your property, treating it as though it were their own. Give AJ's Towing and Recovery a call if you need towing services and want to have faith in a service provider! Once again, thanks
Please be aware of this company and do your research!!!
My vehicle was recently booted while parked on a handicap parking spot (which I am handicap) at the Dollar Tree in Belleville. I paid $185.00, from the $200.00 fee they were asking. However, after contacting the Belleville Police and doing some research, I have learned that they are in violation of the Predatory Towing Act and a company with unconscionable commercial pratices by victimizing consumers in charging excessive fees. I am filing an official complaint with the Consumer Affairs Department and the Municipality for their violations. I hope to hear from management to avoid having to escalate the matter further.
Aj's Towing and Recovery came to help us as quickly as possible. The service was very professional, and they helped us unload our white Beetle. Thank you so much for your assistance. We will definitely call again if we need help in the future.
Appreciate you guys helping us out , fair pricing and came to location in a timely matter. White Volkswagen grabbed a few extra business cards to give to friends and family .. would definitely recommend to anyone else. Thanks again for pulling up with such short notice.
They have a guy sitting in Belleville dollar tree parking lot waiting for you not to go into dollar tree to boot your car within 2min to charge you $195 to remove boot by cash or zelle. What a gross business practice. I will be filing a formal complaint with the municipality of Belleville and the BBB.while I sat there waiting for the police, they did the same to a guy within 1min. I get not parking some where but to charge $195 for 5min not like anyone is parking there over night.
Called this morning to have my car towed. Within 45 minutes AJ's Towing and Recovery arrived. They loaded the car safely and securely. Very impressed with the service, professionalism from AJ's Towing and Recovery.
Thank you AJ's Towing and Recovery. Give them a call whenever you need Towing service.
IF YOU HAVE BEEN BOOTED BY THIS COMPANY AND WAS TOLD THAT YOU CAN ONLY PAY CASH OR ZELLE TO GET IT OFF, DO NOT FORGET TO FILE A COMPLAIN TO THE CONSUMERS AFFAIRS!!! CONTACT ME DIRECTLY AND I WILL GUIDE YOU HOW! THIS COMPANY NEEDS TO BE PENALIZED!
I read the predatory towing prevention act and it’s illegal to refuse any form of payment that you guys already take and illegal to monitor, patrol or otherwise surveil a private property for the purpose identifying unauthorized vehicles. Will be filing a complain to consumer affairs.
My car's brake line broke and I was stuck in Belleville,. They came by and took care of the towing process quickly. He was very amicable and courteous and over all my anxiety dropped thanks to their care. I felt like everything was going to be ok. Definitely recommend them!
What a awesome group of guys. Really saved me in a pinch. These guys really go the extra mile to handle your property as if it were there own. If you have any towing needs and wanna feel confident in a service provider, Call AJ's towing and recovery! Thanks again
Jay is such a life saver. I ended up stuck on the side of a highway and while waiting for another tow truck for almost an hour he pulled over and offered to help. I’m convinced he’s an angel sent from God with how nice and polite he is. He also gave me a far better price in comparison to other companies. Will always use his company from now on!
