Advance Auto Parts in
Runnemede (NJ)

Go see Josh my guy is a great man and always helps me with everything I need. Great place to get car parts and my guy Josh is always there to help

I just wanted to take a moment to thank Will at Advance Auto Parts for helping my family and me get home safely after a long trip. We were stranded outside his shop, and he went above and beyond to assist me with a battery issue. Will truly saved us a lot of stress and trouble. It might not seem like a huge deal to some, but if more people helped others the way he did, the world would be a better place. Thanks to his kindness, we made it home safe and sound. Huge thanks again to Will and the whole team — they’re friendly, helpful, and genuinely care about their customers. I highly recommend this store!

These stores won't replace parts that they sell that are defective or give money bad I won't ever buy from advance.

I was calling around for a passenger front window motor and regulator for my Honda. When I called the associate was very helpful and patient as I explained what I was looking for. When I arrived another associate helped me at checkout. Both of the associates took the time to make sure I got what I needed, gave me some advice about the part, and explained the partial lifetime store warranty for the part. The associates names were Will and Josh. I definitely appreciated their help.

Pretty much sent my customer there for sway bar bushings that were the correct ones employee tells me customer they won't work and they are the wrong ones when they were the correct ones and know what I am looking for.

Dealer wanted $85 to install a cabin filter in a 2021 Toyota Highlander. I watched a YouTube video on how to replace it. I saved over $50 doing it myself. It only took 10 minutes. The salesperson at Adavnced was very helpful!

Made an online order with advanced auto. They sent me the wrong part as my mechanic was saying it was not going to work. (It was a starter) Manager of this store was rude and accused me of installing the part and proceeded to call me a liar. Terrible service. Will never walk into this store again.

Had my battery charged the staff are all awesome great customer service. Thanks y'all

Return policy is insane. This is not a rag on the store staff. They were only trying to enforce corporate policy. Hey Tiff, if you read this, it's Jim from Pep Boys!

I gave it 5 stars due to that fact when I ask for the tool I needed to rent there was a women there who couldn't find it so she said Mr would you like to see if we have and gave me the 100% customer service and customer courtesy, you shoul

Advance is a joke I asked a employee at the desk to price match a part from the same company and the same part number from auto because autozone only had one instilled and I need 4 so I call this dump to ask the guy that answer, has no manner or sense of customer service, he said they do price match and when I told him Brookline said no he changed he’s kind I guess when I told him what he said the first time didn’t match what he said the second time and he hung up.

They are Never to busy to assist the customer out !! No matter who it happens be..!! 🇺🇸 🫡 😎

I only stopped for some windshield washer solvent. It was pretty quiet in the store and the staff seemed less than thrilled to be there. I didn't have any issues getting what I needed.

Went there to purchase a part for my car. The staff there was very courteous and respectful. They were also patient in explaining the difference between the product I was looking for. They didn't immediately try to get me to purchase the most expensive part. Even gave me some recommendations on where I can have it installed and what I should expect to pay. I'm new to the area so I wasn't familiar with any mechanics down here. I definitely recommend them

Terrible experience. I bought a part and paid for it online. Get to the store and it is closed due to a lightning strike. OK things happen. They direct you to the nearest store only to find out they will not honor the purchase because you were supposed to pick it up from there not here. What a run around. I'm just going to stick with Auto Zone from now on.

Excellent Customer Service on a Sunday evening!!! Called ahead looking for a part and it was waiting at the counter for me , when I arrived!!! Thanks again!!! Advanced Auto Parts is awesome!!!

Very poor customer service. I Waited 45 mins to check a battery with 2 ppl in-store. Only to be told that if purchased had to return 6 hours later. Never mind the signs out in front of store that says battery check and installation.

Bad service, register worker was rude and left me in the middle of my transaction for something unrelated to my thing. Made me wait for 10 minutes when all I wanted to do was return a 9$ item. I don't plan on ever going back again

Awesome experience. Had an issue with a battery and the guys on staff not only helped me, they also diagnosed for other issues. Extremely courteous and professional. Highly recommend.

They over charge me I send to buy a battery they like it was two 186.00 for a battery I think it’s hi way Robery but the person who was helping me when there and bring to me

One of my least favorite places to shop during the ongoing pandemic. I had a hard time getting the attention of a cashier, even though 4 employees were standing behind the counter talking to each other. When Miguel did come to ring me up, he wasn't wearing a mask.

Excellent and friendly service. Mike the manager had to go the warehouse for other business and picked my next day order up, so I'll be watching the EAGLES instead of working on my car. Thanks

Had an issue with my engine coolant, and I went in here for help never having been in the neighborhood before. The cashier behind the counter, Miguel, told me exactly what I needed and even gave me a funnel to borrow to add it in. Great customer service!

First time order from this store - ordered online serpentine belt for Toyota ,picked up next day ,half way Home i looked on the belt and rear diagrams show gmc trucks ,check number - wrong belt ,came back and asked what is this ? So clerk tells me " somebody had to pickup up wrong belt " so i asked " people are allowed behind counter to pick up their own online orders ? " No answer ,slamed belt on counter and hand it to me without one word- thanks a lot advance for " breath taking " shopping expierence

Your standard auto parts store. Staff is very knowledgeable. Certain items do tend to be over priced though and you can find same products online for much less.

Went here because i needed a new radiator for my 1998 honda accord since the original one starting to spring a leak. The staff helped me in terms of finding the right part to install and was able to find out about my wifes car as well as to what here problem would be. The staff were fast and knowledgable on what we needed in order to fix both situations. High recommend this store when considering advance auto parts.

Jessica was not much help. Very long wait on phone when I asked for mgr. I eventually hung up. Came and got a battery and had a great experience