What clients say about Park Ridge Discount Tire & Auto Center in Park Ridge (NJ)
Absolutely terrible experience.
I brought my Mercedes S550 to replace all four tires. I supplied my own brand-new tires and made it very clear to the staff that I wanted to keep my existing tires because they were worth $475 each. I specifically told the guy not to throw them out.
When I came back to pick up my car, they suddenly told me that a “garbage truck took the tires.” That makes absolutely no sense. Then the employee started blaming me, claiming that I called and said I didn’t want the tires — which is completely false. We never had any phone conversation about that.
Instead of taking responsibility, they tried to lie and shift the blame onto me. I ended up having to call the police because they refused to handle the situation properly.
Very unprofessional, dishonest, and careless. I would never trust this place with my vehicle again. Be careful bringing your car here — especially if you care about your property.
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THE BEST! Been using them for years for all our cars. I won’t take my Maserati anywhere else. They are fairly priced and so kind! I had a medical emergency one time and could not pick up my car. They drove it home for me. Highly recommend.
Edited 11.20.2025
I originally went to Park Ridge Discount Tire and Auto Center after getting a nail in my tire. I tried fixing it with a plug, but it did not hold. I ordered two new tires from Amazon and had them shipped to my house. When I called Park Ridge Tire, they immediately gave me a very fair quote of $85.00 to mount, balance, and install the new tires, and rotate them to the front.
When I arrived, they took my car in right away and had everything completed within two hours. The service was quick, friendly, and problem free.
A few days later I noticed a high speed shimmer and brought the car back. They took me in first thing in the morning and had the car ready that afternoon. The issue was completely resolved, and they did not charge me anything for the recheck or correction.
These guys are fantastic and truly stand by their work. I would highly recommend Park Ridge Discount Tire and Auto Center to anyone looking for honest, reliable, and professional service.
Can’t recommend them enough. They were very prompt and answered all my questions. They were transparent about everything from the beginning. They even were nice enough to drop off my car at my job when they were done! After seeing another mechanic for years, I’ll never see anyone but them again.
Very good work I know Bobby for over 5 yrs now he’s done work on my Nissan truck and now my Lexus very polite straight forward. Service and work. If you have a problem he’s always willing to. See what they can do to fix it .
This shop has nothing but our gratitude. We were returning home from a 2-week trip in our RV camper with the truck having obvious problems. We found these guys purely by accident. Today is Good Friday and thankfully these guys were open. They got us in and repaired the problem which was the drive belt tensioner bearing in the time that they estimated (an hour and a half) and we were back on the road. This was an unplanned stop, it was emergency work and they did an amazing job. We are so very grateful for all of their effort!!!
If you’re in the Park Ridge area or even if you aren’t and you need a good, reliable, and honest repair shop then look no further. I dealt with Jessie personally but if his customer service is any indication of the way other employees are then I would say it’s hands down the top shop for customer service. Fair pricing good work and great customer service….idk what else one could even ask for from a repair shop.
Thanks again Jessie.
Beware of bait and switch establishment. Had tires done here expecting one brand during initial conversation and they end up installing cheap generic brand but charging a premium. I did not have time or money to have them correct it so i just left with intention of never coming back again. Stay away from this place!
I've been coming to Scott & his team for years, and they consistently knock it out of the park! Incredible communication, professionalism, accuracy & timeliness! 10/10 every single time! Thank you for taking such good care of my car these past few days & for making her brand new again!
-Maureen Felschow
This place is amazing. I had to get a tire repaired because I ran over a screw, so I came in and they fixed it right away. I was in and out in 5 minutes. The employees are friendly, and the prices are great.
I was suspect of a repair shop with a page full of coupons and even more suspect of a shop that says "bring it right in" ( no work?). Beware of the friendly atmosphere and free safety inspection as it will cost you dearly. I brought my car in for four new tires as they were showing tread wear. I had all four installed and after a week all four tires were getting low. I had stopped and had them filled with air and this happened again twice more over the next two weeks. I called the shop as something was wrong. I was asked to bring it over that morning. I left it to be checked and was called later in the afternoon. When I got there the four tires were on the ground and I was met by a mechanic and a portly "service manager" with wire rimmed glasses (don't remember his name) who told me that all four valve stems were leaking (at the same time?) They were not leaking when I brought the car in so I asked why were they leaking now and not before and he responded that they were old. They were just as old with the old tires when I brought the car in with no leaks. I asked why the valve stems weren't replaced with the new tires and he told me they were very expensive ( shouldn't I have made that determination?). I mentioned that the last tires were installed at Costco and they always put new valve stems in to which he replied "well then, go to Costco". I had the tires put back on and went to Anita Tire on Westwood Ave. in River Vale. I would recommend them highly for any auto repair needs. They are a class operation and have been there for about 50 years They treated me with respect, replacing all four tire valve stems doing a great job having no problems since. Total price was only $150.
When your car runs into trouble, finding a trustworthy place becomes essential and can alleviate a lot of stress. This place is top-notch, offering not only professional service but also a friendly atmosphere akin to a neighborhood friendship. The crew and staff here are incredibly welcoming and helpful. I wouldn't hesitate to recommend this place to anyone in need. It's definitely worth going the extra mile to choose this place over others.
Unfortunately I can't recommend this auto center.
they charge me 100$ for wheels alignment, which i don't ask, and no one agree it with me. I paid 400$ for 2 hours mechanic work, change oil and filter, replacement tie rod, and balance wheels, with all my parts.
And I said that I need my car before 3pm (they sad no problem), i have it at 3:30 and late to my work.
First and last time.
At midday I called regarding a noise my car was making, Robert promised to pick up my car when my husband returned from work, and he arrived within minutes of my call with his team member Mitch. Both gentlemen were incredibly kind, quick, and professional. About an hour after pickup I had a diagnosis and less than three hours later, the car was dropped off in my driveway in perfect condition once more.
The team was incredibly wonderful and we were so surprised by the attention to detail and level of care from this business. We will exclusively be taking our cars here for all services in the future.
What an incredible business all around. I was in a really tough situation with my car. The gentleman here helped fix my car quickly, efficiently, and provided very fair and honest pricing. I would recommend them to anyone. Far best experience I have ever had with an auto shop.
If you're looking for a dependable tire shop, this is the place to go. The staff is friendly and knowledgeable, always ready to help. Every time I come here it is always a quick and pleasant experience.
This is my go-to spot for all things tire-related.
Highly recommended!
Thank you Park Ridge discount tire & Auto, you saved my night! It was an emergency and they took my car right in!! Amazing they were open and so convenient. I was on time to pick up my kids from soccer and meet my father for dinner! Thank you thank you! To add..,They were all so nice and so respectful!! They did a Great job! Thanks again!
Got new tires and oil change will be last. Rims are all chewed up from when I got new tires. Been taking my car to Toyota for years never seen this damage. First and last time. Guess going back to Toyota. They need better tools or better people.
Park Ridge Discount Tire & Auto Center is the best there is! You can’t beat the prices or quality of work. I was recommended to come here for tires and I’m so happy I did. Bobby the owner is so pleasant and honest. All of his staff is friendly and knows what they’re doing. They’re not trying to make $ off of you, but rather give you quality work. Your car is trusted in the right hands if you come here- you won’t regret it!
Honest and trustworthy. This local spot has always been my go to for any and all automotive needs, so when I decided to change from summer to all season tires on my 20k mile porsche 911 I trusted them more than the dealer. Unfortunately, mistakes happen and part of the powder coating on one of my rims was damaged during the process. I was worried, I thought for sure I was going to get the run around about it not being their fault but that was the furthest from what happened. Jessie right away stated that the shop will take care of it, no questions asked. I commend Bobby (the owner) for having honest, professional and courteous staff. I will certainly continue to give them my business and recommend them to owners of all types of vehicles in the area. I can assure you, this level of professionalism is rare, be it at a dealer or at a local shop.
Brought my car here last week for brakes and tires. After being over quoted by every auto service center in the area, finally Park Ridge Auto Service gave me a great respectable price. They also had my car done in the same day and picked me up when they were done! This place is a top notch service all around, I will definitely be back!
Park Ridge Auto is a fair, honest shop run by a stand-up owner. They've done work on my "car" (being liberal calling it a car) several times and have gone above and beyond to keep it running up until and act of G-d could only intervene.
