Hackensack Auto Wreckers Inc JunkYard in Hackensack (NJ)

I can not believe that this place believes they will continue to scam people. They picked up my old car 4-27 and gave me 100 cash and 369 in check which also bounced. As I have read here by most reviewers with same experience. I spoke to sally several times and she continues to give me excuses and promises that never come true. I have video and pictures of when my car was towed by them which I am going to be taking to the authorities and I will be claiming theft if this is not resolved within the next 3 business days! This is insane! I am fed up !! I wish I had reviewed the company before I agreed to have them take my car. So many bad reviews here. Everyone with the same story that the check bounced! “ I wrote the check wrong” if we continue to believe the stories we are at fault. Well it stops now! I will not let this go if it is the last damn thing I do! Three days and I am going to the Hackensack Police department with the issue! No one should have to go through this! . In my profession we take an oath to do no harm. I will make sure you do not continue to harm anyone else through your business deals … Sally of Hackensack auto wreckers you have 3 business days to solve the matter! Update: unbelievable! Sally continues to write out bad checks to others. Coincidence? Nooooooo!!! Everyone has the same story! Even those who came after me!!! Just read more reviews and see that it has NOT stopped! Beware of this business! Read your reviews. Take pictures and videos when they are taking your car if you decide to do business with them. Also keep your emails, texts messages, and record calls. I did exactly this and was ready to bring it to court. This place should be shut down!!! Do not believe a thing Sally tells you.

I am very thankful to have found Chip and Sally at Hackensack Auto Wreckers. Sally assisted me with finding a new front bumper for my car, answered all my questions. Sally was transparent about pricing and kept in touch when the parts came in, went out for paint, and when they were dropped off for installment. The turn around time was very quick! I will always recommend Hackensack and all staff there for anyone who needs any work done to their daily vehicles. Thank you again!!!

Sallie and Oscar were so helpful in finding and installing the parts my boyfriend and I needed. The whole staff is very nice and would definitely recommend them. Thank you guys so much! 🙏

Very rude front desk wasted my time told them to check that the part was available and that it’s in the front over the phone when I show up there the guy goes to ge the part and come back saying it’s damaged. I drove 40 minutes wasted time till and gas if I can give them no stars I would bad business.

Couldn’t be more happy with the service that I got, thank you Oscar. Incredible experience will definitely recommend and come back for future services. Painted a 2013 Honda Accord

The lady on the phone is a nightmare to deal with. Very lazy. Seems like she doesn't like people.🤷🤦. And by the looks of how they respond to comments on here they barely speak English. Or they're just too lazy to see what they're typing. Big red flag

In my 28 years of life I have never had to write a bad review for any company ever. These people at Hackensack auto wreckers are Incredibly nasty and rude. They are Scammers who do not care about anyone but themselves and that dollar bill. Super unsatisfied with my experience with these guys. Do yourselves a favor and call anyone but them.

This place is the, WORST!!! First of all, Cash for Cars, referred this place to pick up and pay for the purchase of my car. I had 4 brand new tires on the car I wanted off. The owner of Hackensack auto immediately deducted $100 off the original price quoted to me by Cash for Cars. She said, "I'm lucky if I get a dollar a pound scrapping the car." WE'LL, that doesn't include the money they get for the cadilitic converter, and the sport aluminum rims that were taken off to be resold. Not to mention, when you scrap a car it's for scrap metal. Not tires! Then to add insult to injury it took me a week of phone calls and two trips to Hackensack in order to get my tires back. Do yourself a favor and avoid, Cash for Cars, and definitely, Hackensack Auto Wreckers!!!

If I could give zero stars I would. Hackensack auto wreckers bought a transmission from us on March 31 and gave us a check…..wait for it that was NO GOOD! I know this is a shocker 🙄🙄for a business that has been doing this to people for years. STAY FAR FAR AWAY! They have every excuse in the book (it’s in the mail, Kat claims owner Sally Locicero isn’t in and she’s in the hospital, not sure what you’re talking about etc etc) Bottom line if you want to be paid STAY AWAY or plan to have to contact authorities and file in court.

Terrible experience. Keep changing time, you will waste time here. Never show up until called several time, still showed up 4hr 30 min late after never apologized. And they will not pay promised amount, but trying bargain. I would donate the car rather than sale to his guys. 0 zero star is appropriate.

Nice service as they ordered the part I needed and the price was right.

ZERO STARS INTENDED! This business STILL has not paid for the car they bought from us. The check bounced and despite multiple texts and a phone conversation with Sally, no payment has been made. AVOID DOING BUSINESS WITH THEM AT ALL COSTS!!!!

We sold our car for parts at this place in October. They paid us cash and check. I deposited the check the day after they picked up the car. The check was returned refer to maker and my bank charged me a return fee. We contacted Hackensack and they told me to redeposit the check. I redeposited it in October. Yesterday January 31, 2024 my bank debited me for the amount of the check that Hackensack issued in October. I called my bank and told me that Hackensack put a stop payment on the check. Beware for those who will sell their car at this place. It is a 0 star but I can't post it with 0 star.

If I could give this place zero stars I would. This place scams people. Thankfully I did not fall victim to the scam as the red flags were obvious. I used clunker junker to get a quote to sell my vehicle they routed me to this company. Since clunker junker is a larger company I assumed they vetted the companies they use…. Well they clearly do not. They had me sitting around all day for the vehicle pick up. I was told they would be here by 12 and after calling back, they didn’t end up getting here until 4 o’clock. I was told that upon them picking up my vehicle, they would provide me with the payment in the form of half check half cash when they arrived the check was 90% of the money, and the cash was 10%. Not only was that incorrect, but the check was also written out incorrect so if I were to cash it with my bank, the check would not have cleared.( this was done intentionally) I called the office and spoke with Kat, I asked her if they could Venmo me the money to resolve the issue and she stated that the manager Sally was out of the office at a doctor appointment and would not be able to resolve the issue over the phone and she was unable to Venmo me because she was at the doctor. Kat tried to manipulate me to let them take my vehicle anyway without getting paid. I called back a few minutes after that phone conversation and Sally happen to answer the phone. Clearly she was not at the doctors office, in speaking with her I told her that I was not comfortable with receiving a check from them and I only wanted cash for my vehicle. At this point she started screaming at me and told me that they’re not taking my vehicle and hung up the phone on me. I dodged a huge bullet in not allowing them to take my vehicle or excepting a revised check as a form of payment from them, as you can see their previous reviews have been horrific…. checks, bouncing regularly.

My girlfriend sold them a car she no longer wanted. The agreed price was 695$$ Upon picking up the vehicle they gave her 200$ cash plus a check for the remaining $495. Turns out, the check bounced when she deposited it! Don't do business with these crooks. They are not to be trusted!

Please do not use these people they are frauds do not believe the good reviews which may be written by them so they do not look bad. They do not pick up and when they do they put you on hold until you hang up and call back and they won't pick up after. Sally is very very nasty upon reading a review and hearing she was also told she was at the Dr was crazy because thats what was said. She had the nerve to say we'll take her to court for the money. They should be held accountable fines and imprisoned for the fraud they are commiting writing bounced checks.Shes very nasty when she's at fault and they give you the run around still no payment has been made be careful they are scammers.

Sally and Kat are AWESOME! They went above and beyond for me! Do I dare mention they were half the price of some other places I called? Thanks again for your help! Regards Bret

BOUNCED CHECK. 0 STARS!!!!!! I was recently made aware of a check that i cashed back in may of this year, when i recently went back to the check cashing place. when i contacted sally, the owner, who was extremely disrespectful. yelling and hanging up on me multiple times as if it was my fault that BOTH checks that she issued bounced. than she told the check cashing place owner that she would zelle her the money and more than 24 hours later nothing. each time i call her to check and see if she paid her debt I'm placed on hold, she sound as if she's annoyed and dismissive for having to correct a problem that she created. STILL NO PAYMENT HAS BEEN MADE AND ZELLE IS A LESS THAN 2 MINUTE PROCESS,

People are always double parked in front of this place. It’s ridiculous. I live around the area and every time without fail when I go by the street, someone is always double parked there. Inconvenience all the time and even when there’s parking around they still double park. And it’s obvious that these people don’t say anything because it’s been happening for years. Sometimes, when people stop to this place, they literally block both sides of the streets double parked. Like I said it’s ridiculous, and it doesn’t seem like the people that work in this building care.

PLEASE READ ALL THE OTHER REVIEWS, they will try to steal from you! Customers beware!!! The owner Sally likes to try to scam her customers!! just like all the other reviews, she gave me a check that bounced. When contacted she would tell me that they would call me back and then never contact me or straight up hang the phone up on me. To anyone who is having the same problem call the cops on them and report them for theft!!!!! For those who haven’t done business with them, DONT! This has been a horrible experience and I will never be using their services again.

Please do not use this company to pick up your vehicles please go to someone else. This place lies about coming to your house to pickup your vehicles. They said they will come this week or next week and they dont we waited months for them to come and they never did. They wouldn't even come to our house to check the vehicles because they only go based off google maps images showing that the car is stuck next to grass which its not as that is a google maps photo from months ago. This place is very unprofessional and will waste your time and energy. They also always had excuses such as "my driver is out sick" for what 2 months? No one can come pick up our vehicles. They asked for pics and we sent them and still nothing. Go to someone else if I could give this zero stars I would.

I have been there twice and plan to do future repairs there. I found them to be extremely honest and courteous people. They never upsell. On the contrary, they tell you what work needs to be done now and what work can wait. I trust them 100 percent. Also. their prices are very reasonable.

Just bad. Everything is messed up. Prices are higher than been discussed Time is longer then been discussed. Finally they even not finished the work. Light is not installed.

They are extremely friendly and have quick service. They accommodated me and did a nice job with my car. BUT the charged me THREE TIMES the price they initially quoted me to do the work on my car. Definitely use them just make sure to get everything in writing.

An update to my previous review 2 days ago. Problem with the bounced check still hasn't been resolved and this company hasn't gotten back to my girlfriend after giving her that bogus check for her vehicle. Looks like we may have to get the Hackensack PD involved.

This place is absolutely a joke. A woman employee and the owner Sally is extremely rude, unprofessional, can't even keep the customers happy or help them out. All i asked is for them to give me the price for the tire and her employee was extremely emotional over nothing. The owner was even worst, can't even listen to the customer and start being nasty like the last woman caller. I know calling this place was the biggest mistake in my life. So if anyone wants to get tires, i recommend you guys not to shop there. These people are not friendly and unprofessional and all you're going to get is a nasty attitude from the owner and her caller.

Needed an obscure part and called all over. Think i spoke to Kat and she said she was gonna order it. I forgot about it and was gonna buy locally somewhere else until she got back to me with exactly what I needed and cheaper than where I was gonna go locally. Very happy!