Great battery product in stock, exact fit, ready to pick up quickly after buying online, installed perfectly, and friendly experienced person installed it.
Advance Auto Parts is Lucky to have Donna. She greeted me with a smile and when I explained what I was experiencing with my car, she immediately got the product that I needed and explained what needed to be done.
She then introduced me to Brian, who also stepped right up and went to my car, added the coolant, guided me as to what follow up would be needed as well as both he and Donna introduced me to a repair shop.
Quick, kind, service! Donna is an asset to Advance, they are lucky to have her as a Team Member!
Will continue to take my business to Advance Auto Parts!
Shout out to Brian who helped me pick out wipers and even installed them without me asking! He provided great customer service! He was so sweet! Thank you!!
Wouldn't put on my wiper blades because it was a pin style. I'm leaving the same review for advanced Auto. Why do they hire people that don't know anything about cars? It literally takes 2 seconds to change I'm not paying an extra $5 for a wiper blade for me to have to put it on. Went to Walmart, paid half price, took literally 2 seconds to change.
Im a girl who doesnt know anything about cars! I walked in just knowing i may or may not need a new battery. Ryan brought out his machine to test my current battery and alternator-and let me know I needed a new battery. Leon right away said Im on it and grabbed the battery i chose and went to work. I expected to be there a long time-not the case! He was done in less than 15 minutes. They explained everything-in laymans terms was very nice and just cool people. I didnt feel lost or intimidated like I normally do when I go into a car parts store or mechanic. The manager also explained a deal to add on to my battery warranty which was super! I left there with a new battery with warranty and feeling safe on the road again! Entire staff is friendly and ready to help. Thanks guys!!!!
I was having issues with my car. Friends told me to bring it here for a battery check. I was very anxious driving around and decided to bring my car here to have my battery checked. The old gentleman working was not helpful. In fact he was very rude. Yes it was cold out, and flurrying but he bitched and moaned that I asked him to check it. After listening to him complain, he finally went to get his coat. I just pulled away. I hope he doesn't have a wife and daughter he treats like that. I'm sorry it wasn't 70 and sunny, but I needed help. So I went down the street where they were very professional and willing to help
Always super helpful staff, have helped me to troubleshoot many problems and provide recommendations that really help (not just get you to buy more stuff). Leon just last month walked out to my car to help me troubleshoot the issue I was having. On top of it all, prices are good, can't recommend here enough.
This is the only automotive store I will go to in my area. I call and I ask for Leon specifically. He has gone above and beyond for me countless times. He is filled with knowledge, and as someone who isn't very mechanical, he has always been extremely helpful!
I just want to say how impressed I am with the superior customer service at this location. Jason went above and beyond to help me trouble shoot and narrow down what could be going on with my son’s car. The store was also clean and ALL of the staff friendly & and efficient helping other customers around me. Im very very pleased with my experience today!! 10 stars in my book!!
I went to change a bad battery. I have a old car. Found me a good deal on a battery because I'm trying to get rid of my car. I changed my battery. It wouldn't start. He got his manager to look at the car. Mr. Jason they tried everything in the heat. Amazing men. They figured out my car had a anti theft thing on my car. Had to call AAA to tow my car. They where amazing. They need a raise. Thank you. I can't forget Mr. Leon he sexy bald man lol 🤣 Both men very professional and it's super nice. Thank you for everything.
I tried to use this store to return an item to Amazon like they advertised but they could not scan the bar code and when I came back with a printed version they said they could not except that either. Very low energy store. 3 employees standing around with nothing to do and they still couldn’t bother explaining to me what they needed
very informative, knowledgeable and helpful staff. would 100% recommend for anyone having any car troubles or needing assistance in finding a correct product!
The staff here are AMAZING! Not only did they help me in the store, but one of the workers noticed my car also had a flat in the parking lot and the staff was very quick to also assist with helping with my tire. Talk about being at the right place, at the right time, with the right people! Thank you guysssss for everything!
Today my battery died so I heard that if you take your car to advanced an auto parts they will run a free battery test so I took it there as soon as I got my car jumped. They helped me as soon as I got there and they tested my battery and even cleaned the corrosion off my battery! They were beyond nice and so helpful. I will 100% go back to them with any car part needs!
the staff in this store was completely unprofessional, wouldn’t give me his name and lied about being a manager. i called another store’s manager who will be reporting this to their district manager. never going in there again!
Went for a battery a 260 dollar battery. A young man was very helpful but the two older gentlemen were not.Ended up buying elsewhere for 300 but was treated better
My friend's car broke down awhile back due to the battery, after getting a jump from her sister we went straight here to check the battery. Staff was very helpful and kind considering how stressed my friend was. Definitely recommend coming here especially in a situation like this.
I now almost always order online and pick up at the store. You can get a better price shopping this way and prices comparable or better than other shopping sites using their discounts to order on line. You can get your items in around 30 minutes or less and returning items is easy. Electrical items can't be returned so be wary of this.
I used to love to go to the old store they had i spent so much money in that store over the years...... I moved away a few years ago and came back. then I saw the new store and I thought it was great they always needed a better location.... anyways I will no longer be spending any money at the store due to a very Rude Lady that works there
Had the batteries I needed for my cars remote control key. Actually offered and replaced my batteries at no charge for the service. I had replaced the batteries 2 years ago at my car dealership and it cost me $20 for 2. Today I bought 2 batteries and had them replaced by an associate at Franklin NJ and the total cost was $5.99 each. Nice.
Expect to receive either the wrong part or not enough of what you need, after being told more than once that what they gave you is all you need. They have no idea what they're doing, they have no knowledge when it comes to working on cars and trucks. This isn't my experience from just one visit or just one advance auto, it's from multiple visits and multiple stores, unfortunately it's basically the only auto supply in the area so I have little choice
Refused to refund core charge on a starter. Had the box had the undamaged core and cc I puchased it on. Employee saw my original purchase on my card saw my name ph# and date purchased. But would not credit my card. Never going there again. Spent thousands with them over the years. No loyalty or Integrity.
Was not very happy with my visit today. Went to this store as it was the closest. I ordered what I needed online so I could use a discount code I had. The website stated what I need was availed at the location. When I showed up they said the part was not in Stock and the next closest store was either Wayne or Newton... well an extra 30 miles and 45 mins worth of driving I now have what I ordered.... not happy at all...
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