I purchased a piece of cod this morning and it was the best piece of fish I’ve purchased in a long time! It was so fresh. I had it on the counter and couldn’t smell it. It was perfectly cooked however: it was a great piece of fish.
Called this morning because I accidentally waited last minute to fill my meds and it said last night they wouldn’t be ready until Friday. I called early this morning to see if it was possible if I could get them ready by tonight, since I would be out. I spoke with someone named Kathryn, a pharmacy technician, who decided at 8:30am it was her time to shine and brief me on how the process works and that the store is a busy store so that’s why they can’t fill my medication. I have been a customer here for a long time and I’ve also been a pharmacy technician myself. This is the first rude individual I’ve encountered here. Normally I love everyone there. Sarah, Bobbi, Kim, etc. but this girl has the worst customer service and then I tried to tell her I knew how it worked that is why I was calling was to see if I could get it filled earlier and I acknowledge they are busy and short staffed as I have done the job before. She over talked me and raised her voice at me. Very condescending. I work in a customer service call center and I can tell by her tone she was a boomer. Because people in my age bracket don’t speak to each other like that. I called back to make sure my stuff was actually going to be ready and not sabotaged and I spoke to a nice gentleman who I didn’t get his name but was very helpful. My meds were ready by 10am.
i switched to hannaford to go after getting a new job and it was extremely helpful in saco maine. always an easy and convenient experience. i recently started coming to this location after getting a new job and im so bummed out because hannaford to go isn’t the same. i got a phone call last week after picking up my order and getting home 20 minutes after picking up my order and they told me i had the wrong order. i turned around and drove 40 minutes round trip to get my correct order, and the employee was so kind about it but i couldn’t help be stressed. they took my id information and everything at checkout as my order container alcohol, and it made me wonder where this information is coming from. this week, i tried this location again, and was given multiple substitutions that i wasn’t asked about as well as a few produce errors (like sweet potatoes instead of russet…) extremely annoying i have tried multiple hannaford and this is by far the worst for hannaford to go
Produce items for the season either very low in qty or entirely missing. They focus too much on premade offerings. Looks like they are going out of business. Cant do my full shopping here like i use to.
DO.NOT.SHOP.HERE with your Debit or credit card! I have had many a false/fraudulent charges on mine and there's nothing they can or will do about it. They just say call customer service. Ive had 2 cards replaced just this year. Unless you pay in cash, Please do not shop here! If you want more of what I went through, Ill be more than happy to let you know. They pass the buck on their accountability. Remember they had a data breach: they still have a problem! Shaws in Nashua uses paypal which is a MUCH safer option. Because I use my debit card, I cannot safely purchase from Hannaford anymore. I will be switching to Shaws in downtown Nashua. Sad but Hannaford has gotten sloppy and these fraudulent charges and disregard for their patrons is inexcusable at this point. They used to be helpful to me but now Its just a worry and concern every time I shop. Again, for your financial safety, please use another Grocer for your daily and weekly needs!
They put up stickers saying WOW at the prices. Why is it WOW if Market Basket beats your prices every time? And why have a card to save 2% when MB is 25% cheaper to begin with? I love this place because you can spend more money and ring everything up yourself so they can make even more money. I have no idea why people love this place. One girl in the front was yelling at customers from 30 feet away to go to the self checkout when they clearly know that is an option. Produce deli and meats are 25% to 100% more expensive than Market Basket.
Hannafords bakery on coliseum Ave did an amazing job on my baby shower cake! Placing the order was easy Danielle took all the notes and asked all the right questioned. I have them a reference image and it was EXACTLY what I wanted. Thank you Thank you for providing not only a tasty best cream cake but also a beautifully designed cake.
I went to pick up a group of prescriptions today. I had them transferred from Walgreens after the unfortunate fall of my dear Rite-Aid.
The talented people at Hannaford made the trip easy to accomplish , and while I was there I picked up some essential items to make a couple of meals for this evening. the pharmacy team was really great and super friendly.
It will be great to get my medications filled there from now on and while there I can pick up whatever I need to make a quick meal or anything else I might need.
It seems like a small store but they have a much wider array of options compared to other Hannaford locations. Employees are friendly and willing to help if you approach them with a question. Produce was top-quality and no need to pick around for the best one.
The day Hannaford decided to stop baking the 'Country Style Italian' bread, was surely the day they stopped selling 'a lot of bread'. There's 'no' other similar bread I will buy there. Funny how it has been three occasions so far that I've had conversation with others at the bread section while checking to see if yet the item has returned and they same the same thing! . . . and they too walked away empty handed! Great that they stopped slicing it, but now they went ahead and shot themselves in the foot
I was trying to get a snack after the gym and didn’t realize the store was closed. Instead of nicely saying we’re closed (or even letting me try the doors only to realize they’re locked), they told me to “get, get out. Let’s go” in a very rude and condescending tone while I walked away. Normally I wouldn’t write about this, but if I did this at my job I would get fired, so this rude behavior is unacceptable in my eyes. I will not be coming back
Went by the cheese shop today, and they were in the middle of remodel I spoke to Holly and was asking her for a couple different cheeses she then went out of her way to walk to the other end of the store to get them for me. I was so great full, then I realized I needed marcona almonds, so I went back to see Holly, she even took the time to open the fresh bag and weigh them out for me!!! Awesome customer service!
Finally they're repainting, renovating and replacing the dim store lighting in this place. It's been dumpy for quite awhile. They still need more focus on cleaning shelving in the dairy cases. The milk carts and floors shouldn't have dried milk flakes all over them. Try taking this stuff out back and washing with hot water! Disgusting.
Poor training or poor management. Ordered a steak and cheese sub and was told we could not add mushrooms because it was against the recipe & management said to follow the recipes. The person at the counter was helpful and just doing their job - they also referenced me to Diego the manager to ask permission (who I couldn’t find), but it felt that the employees have not been empowered to create solutions
Only went in for 1 reason. They had Bone in ribeye for $6.99 a pound. The butchers were phenomenal.They actually took out a full Rib and cut all my steaks out of it. Not once but twice in one week. I. Bought twenty eight steaks. To the butcher's behind the counter.Thank you so much and you are so polite and helpful.
This store is under renovation in the front part of the store. But found no problem getting around. It is a nice clean store with wide aisles. I have only been in this store twice as it's convenient for a quick stop on my way home. Plenty of staff to help you find what you need. I do find their prices higher than my usual Market Basket. But for a quick stop for 1 or 2 items its great. They have self check out which makes it even faster!.
Don't buy anything from this refrigerator. 90% of the food you buy from this refrigerator is going to be bad because the refrigerator. Does not hold temperature. Whenever I buy something from here. I have to return it because it's moldy or went bad. This has been like this for years.
I've shopped Hannaford for years. Well stocked stores and they look good too. Great butcher and seafood sections. They just reorganized their checkout areas and now have 15 self-checkouts! My only complaint is that since Covid, their prices have skyrocketed. While I know prices have gone up everywhere, it seems that Hannaford's have gone up exponentially higher than other stores. I'm willing to pay more for a nice store that provides a higher grade product, but I do have my limits.
The bakery did an amazing job on my son's bday cake!! I did an online order for in store pickup. Wrote down what I wanted and theme and it came out amazing. I purchased the figurine elsewhere but overall, a great experience with my first bakery order online. Will def be ordering from them from now on.
Consistently undercooked muffins from the bakery...please learn how to properly cook muffins. Sprinkling cinnamon on top does not equate to shorter bake times needed nor browning cinnamon equate to properly baked muffins. (They used to be good). 3 stars because the rest of the store is good, but your muffin man brings you down.
I love this Hannaford. Their deli is just... great. There's always 3-4 people back there, with no shortage of clean slicers, and getting exactly what you want in a hurry is never an issue, even at 5am, which is when I'm usually rolling through there.
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