The worst experience with a towing company. There driver never showed up, and said he called. When I showed my phone never received a phone call, on his second visit he left without doing the job. Unprofessional, and childish. I would rather rot on the side of the road than deal with them ever again
Had a great experience with this company! I was referred to them through a friend and called and spoke with Paul the owner to schedule a tow. He was very pleasant to deal with and Dave came and towed my daughter's car. What a great guy and so helpful and informative. I would highly recommend to anyone looking for good customer service and quick response!
Got a tow from this company, after giving the driver my credit card for a tow, an hour later my card was charged at “nouria” the store at a gas station for food. 99.9% sure driver has a skimmer on his credit card payment processor and will be going to nouria to retrieve camera footage tomorrow.
Excellent towing experience! Dan showed up quickly and provided fast and friendly service. Everything went smoothly and better than anticipated. I would use their towing services again in the future if any needs arise in the future.
On Saturday 9/27 my wife and I accidentally locked the keys to our car in the trunk. We contacted AAA and they in turn contacted Five Starr Towing. The two gentlemen that were dispatched, David and Jonathan, were exceptional. They were both courteous and professional and were able to resolve our problem in a very short period of time. Five Starr should be very proud of these employees. Thanks again for the help. Paul Maruszewski
Fast, professional, good pricing, courteous!!! Had me back up and running quickly! THANK YOU, Guys!!! Women, they quoted me, did not try to up-charge, or give me anything or service I didn't need or ask for! I would recommend!
Very true to its name. They are incredible. They had someone coming to get my car while I was still on the phone. They were very nice and friendly. Would 1000% use again and totally recommend.
Dead battery after an hour of shopping at Target, food in the car and all, but Max from 5 star was fast, friendly and efficient. Not only did he get going quickly, he gave us options and didn’t make me feel like a dead battery was my fault I would highly recommend!!
Not a review for a tow but more for the kindness of its driver. Went to market basket like I do every morning. To realize I left my wallet at home. So I figured oh I got my cards on my Google wallet no problem haven't used them on the new phone I got so I didnt realize it wasn't completely set up. Either way the line in express check out filled up I couldn't get the damn thing to work and one of the drivers paid for my breakfast. It wasn't much but it's kind gestures like this that show that there are still good people out there.. I hope this review gets to that guy. And again. Thank you.
Google average cost for an impound lot release fee and you’ll know all you need to about the way this place does business. If you’re a rental property and you really want the tow company to shakedown your tenants - these are your guys!
My experience with this company was the worst possible, they charged me $300 for lifting my car off the ground, I questioned the owner of the company and he very rudely made it clear that it doesn't matter how long it was on top of the truck, lifting it off the ground is $300, I don't recommend it to anyone and I sincerely hope that no one needs to use this company's services. Very expensive.
Had my car towed without my knowledge so I had no before pictures. I have brand new rims that now have a chunk and scratches out of them on the right rear. He claimed that I hit a curb and that couldn’t have possibly been tow damage. Now going to persue small claims court because I should not have damage especially after being forced to pay $300 for a tow.
My auto shop recommended 5 Star Towing to have my vehicle brought in for service. Between the person that took my call to the driver who arrived a short time later, I found them to be prompt, polite, friendly, and affordable. I wouldn't think twice to call them again should the need arise!
Brian arrived at the scheduled time and got the work done quicker than the quoted effort. Pleasent and knowledgeable about what needed to be done. My vehicle is ready to go, and he made sure everything was completed to my satisfaction. Great experience from first contact scheduling to emailed receipt after I paid.
On top of spending money on a bogus tow, he kept calling me ma'am and I kept correcting him. He didn't care. I think he enjoyed it. So go ahead and return the favor. He also wanted to know my apartment # but wouldn't tell me why. Creep.
Thank you 5 star towing. The gentleman that helped me this morning was so kind and patience you can tell he takes his job seriously and enjoys it which is great. He made me feel better after having a horrible morning. The price was reasonable too thank you again for all your help
Hopefully I don’t need to get my car towed again anytime soon… but if I do I would choose 5 star towing. Both of the guys I talked to were friendly and they were really quick
I heard of the company and about one of their drivers who went above and beyond to help my friend John Conner after John crashed his Tesla right into the front of his house. John wasn't born in this country he is from Austria and was confused over his address and the driver stayed on the phone and drove to multiple addresses to help John. 5 stars Too perfect!!
5 review goes to 5 Star Towing LLC for their top quality, friendly service. Today I had a dead battery, they provided very friendly and professional service. I highly recommend them.
Highly recommended! Five star came out this morning to help with towing my sons car after AAA had left him stranded and notifed him after an hour they wouldn't be coming. Driver went above and beyond for him. He actually was able to figure out the issue and get him up and going! Thank you again 5 star! Will definitely be using this business again!
Will travel long ways for cheap. Good service. Helped my friend John out when he was in a serious bind. Can’t thank them enough. Such good people. The night driver is the most awesome person.
Francesco arrived swiftly after speaking with him on the phone. Showed up and just did a fantastic job. Would definitely use them for all towing needs. That man was beyond efficient with a difficult job. Would recommend to anybody I know.
The night driver is absolutely phenomenal. I heard all about how he tried his very best to help my friend John, despite some difficulties, The gentleman remained cordial and diligent. I would use this company again knowing that my vehicle is in safe hands.
Mike came on a Sunday & determined it was my remote battery & not my car battery. He drove my man to CVS for a new remote battery. He could've said no, but was the epitome of great customer service. Stellar service. I would definitely call them again!
Guy that answered phone was very nice and easy to talk to. He went above and beyond to call a driver that just finished his shift to see if he would be willing to provide the tow sooner than the driver that was about to make a 3 hour trip before coming to assist us. The driver was onsite within 8 minutes. He was the friendliest, respectful and honest driver I've ever worked with. This was the best towing experience I've ever had. 5 Star live's up to there name and the employees are a pleasure to work with.
Website
