What clients say about O'Reilly Auto Parts in Bristol Township (NH)
I went there today I arrived a little late however Preston was there and he helped me with my windshield wipers he did install them he did a great job there was no hesitation when I asked him I suck installing them he was like yeah no problem I can put them in for you no problem! Service was great and I appreciate it so thank you Preston 😃
Terrible experience. Triple a jumped my car and I can here to test battery and get it replaced. Knew I should not have listened and turned my car off but I did because they said they couldn’t test it unless the car was off. Once battery was tested, the car would not start again and when I asked if they could replace it they said no….even tho online it said they could. After failing to jump my car the worker said well looks like your stuck and went back inside. Then I had to wait for triple a again
My dashboard brake light came on, so I went to O'Reilly's. The gentleman at the counter was extremely helpful. He came out to the car to check the fluid, and then assisted me with purchasing the correct fluid. He even offered to help me put it in the car! He was. caring enough to recommend that I bring it to a shop to have it checked out as to why the fluid was gone.
I would definitely recommend this store to anyone. The fluid price was less than $6. I left there quite pleased with the entire experience.
*EDIT**
O'Reilly's is getting better, if they don't have something they can ship from another store to their store usually within a day. People that work there are always friendly and willing to help... And hey, they are the only parts store in town 😂
Not a huge fan of O'reilly's. They don't stock a lot of common parts other stores like advanced auto parts does
The young man behind the counter came right out tested my battery and alternator and informed me that I do in fact need a new alternator and he helped me find the best for my car. Very helpful
Matt is the utmost in customer service— friendly, super helpful and kind. You are lucky to have an employee like Matt who can represent your company so well.
Thanks Matt, the scratch remover worked great!
Jordan helped me replace a battery and cabin filter on my girlfriends beetle. He was helpful and courteous and I would recommend this place to anyone that needs a battery checked. Thanks again Jordan!
My trailer broke down near the store and the crew there couldn’t have been more helpful, including the manager. Way above and beyond! Thanks again Fella’s!
The staff here are happy to help with anything that needs to be done.
Michael and Matthew have been great helping me when I need my battery replaced, windshield wipers replaced, and even adding in windshield wiper fluid.
I highly recommend shopping there for all of your vehicle needs.
Had a dead battery on the way .... had it in stock ... and they replaced it right there .... Thank you so so much... very much appreciated... can get to work tomm 😁😁😁
Usually very good customer service. My concern is your receipt tape. It is heat sensitive and erases it self when placed in your wallet for safe keeping. Kind of defeats the purpose. Businesses need their receipts, and so do customers needing to return parts, items not needed, and cores. Find a better receipt paper.
I should’ve written this sooner because since I moved to Bristol last September, the employees here have been the best! They always go out of their way to help me figure things out. Today, Mike offered to help me mount my license plate because I couldn’t get the screws to bite. Thank you, O’Reilly Auto Parts, for always going above and beyond!
Manager was very helpful and knowledgeable. Answered all my questions in a timely fashion and had a pleasant personality. I always make the half hour drive just for the pleasant customer service
NO Customer service skills. Sent me to hardware store. Instead of taking 2 minutes to walk out from behind counter and looking. To early to be bothered. Miss real parts store every sale mattered and people had brains and drive
Good quick visit. I called first and they pulled my product aside for when I got there. They also recommended the 50/50 coolant so I wouldn't have to dilute it myself.
They didn't ask enough questions about my car so the wrong part was ordered. My friend figured it out and called his parts guy and they got it right. He told me to ask a parts "guy" not a parts seller if I want the right part. Lesson learned.
My experience was excellent this morning. I needed a battery cause I couldn't turn my truck off cause the battery was dieing. A young man named Jordan sold me a battery and offered to install it for me. He cleaned my terminals for me and spent time making sure everything was perfect for me ! I am so great ful to Jordan ! I am a school bus driver in Bristol NH. Oriellys in Bristol is awesome !!!!!!!!
Great little auto parts store. We are lucky to have an auto parts store in a small community like Bristol. I have always been very pleased with the service and availability of items.
