What clients say about Big Daddy's RV Sales & Service LLC in Winchester Township (NH)
I delivered RV parts here, great experience! The guys helped me by blocking traffic so I could back in, made sure I was good leaving back out. Ms Leslie was very welcoming, and makes the prettiest resin items! I'm so glad to I had the opportunity to deliver to them and hope I get the chance again!
Several years ago, I had a seasonal site at the Shir Roy campground in an adjoining community and frequently got parts to make repairs to my camper. I have recently returned to the Winchester area and again had contact with this business and its owner. No customer or member of the public should be treated this way and I will never do business with them again.
I have purchased things for my campers over the years at this location and found the counter person whose name I think was Monica, to be very helpful and caring. However, my recent dealings with the owner have been been very negative. I will not be shopping here again.
I wish I didn’t have to do this but after two trips to this shop, we were still disappointed and extremely frustrated. We are first time trailer owners and it needed a lot of work.
Everything was fixed our first time there. Pricing was fine and the turn around was good. The customer service was great. But when we got it back the sink was no longer attached and the thermostat had been damaged. We didn’t use it for a few weeks and right before our first camping trip the stairs had ripped out the floor to the entrance.
We went back a second time and they fixed the damages and we also got a few other things repaired. Once we returned home, we realized the grill to our stove was missing. I cleaned up inside and found it behind the bathroom door with our DampRid tipped over on top of the cover. All the liquid had spilled out and soaked into our new floors. The floor boards are all warped.
I gave them two stars because the work was done in a timely fashion, pricing was fair, customer service was great, and they fixed the damages. But to go back again for more damages. There shouldn’t have been damages to things that were never a problem in the first place.
We had a reservation at campground. Our largest slider wasn’t going in and out. Big Daddy’s RV service department diagnosed ordered and replaced a bad slider switch and saved our vacation. As you may or may not know Campgrounds will not refund your money. Big Daddy’s actually got right to our coach first thing on the morning we were due to arrive at the campground. Big Daddy’s made the repair. We were able to set out on our trip to Newfound Lake RV Park in Bridgewater, NH. On time!
I call that TOP NOTCH SERVICE! Which is very rare these days. Now you know where we will go.
If you need RV parts priced very good, this is a place to go. He carries everything and also sells RVs.
Seems to be very knowledgeable about everything related to campers and RVs in general .
Although the incorrect part was ordered, I believe it
was an honest mistake. I got the part, and they were very helpful with small adjustments on the turnbuckle in their machine shop. I was soon on my way.
Fabulous customer service! Paul gave us so much advice as we are new to RV life! He came to us at campground, fixed everything we needed and was extremely generous with his time and advice/help he gave us. Great guy, great customer service, great experience! Thanks Paul!
Called for some help on fixing my RV. Lady who answered was extremely rude and unhelpful. If you are going to be the person answering the phones you should probably have experience in that. Call didn't last a minute as I knew what I specifically needed. Person acted like I was wasting her time and couldn't be bothered helping a customer and was extremely annoyed and condescending.
Will not recommend or buy from them. I'll find another RV shop.
This place is INCREDIBLE. My girlfriend and I have been traveling the United States for the past 2 years. This is, without question, our favorite RV place in the entire US. The one word I would come up with when talking about Big Daddy’s is “honest.” They were transparent and cool about everything they were going to fix and didn’t overcharge us. If anything, we felt like they UNDERCHARGED us. Again. We’ve done this a lot and know how much things cost. Big Daddy’s was one of the most reasonably priced spots and the service was just amazing. As you can tell, I highly highly recommend bringing your rig here. You won’t regret it. 🙏
Paul and Monica are dedicated in running this business to a degree which is commendable. Customer satisfaction is their top priority, and the quality of work shows this. I had a camper vent cover damaged from a fallen branch which needed replacing. This was fixed perfectly. They also notice little things, like tires, which were filled to the correct air pressure. I have had other work done here in past years and always had great experiences. I strongly reccomend Big Daddy's as one of the best business for RV repair, parts and service.
Paul went out of his way to help me out with a bad unit that I purchased from a different company. He went above and beyond when he had no obligation or really a reason to help me out.
Stand up guy, would recommend anyone to do business with Big Daddy's
Big Daddy's has been helpful since they opened. The shop is small, their inventory is small as well, but they can order 1,000s of items with a very fast turnaround time. Prices are very reasonable, and a lot of the items they do have immediately available in stock would be items needed for very important fixes for you RV such as sewage connectors, antifreeze, some awning supplies etc.
Had a surprise issue with our hitch... Paul and crew made us a priority and took great care of us so that we could continue our road trip. Highly recommend!!!
Bought a trailer RV for the first time and had an electric brake assist installed by the dealer in Connecticut. Travelled to NH for its first trip only to find out that my brake assist was malfunctioning. Took it to Paul and he went out of his way to fix the problem on a weekend. Within n hour we were back to our scheduled hike. And he was very reasonable as far as service charge was concerned!!!! The entire family was so nice to us while we waited for him to fix it. Even took pictures of what went wrong with the electrical connections that was done by the dealer. This guy is outstanding in my books!
Heather and Paul are absolutely helpful and responsive and work to get everything taken care of for me. Having dealt with a number of RV places around NH who are not at all friendly or helpful it is a wonderful thing to find a place that is!
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