What clients say about Lavalley Building Supply in West Chesterfield (NH)
Ladies bathroom absolutely disgusting!!. Old toilet all yellowed with age, bowl hasnt been cleaned in a LONG TIME all rusted. Small side table looks like it came out of a flooded house.. Pathetic .For a store selling bathroom remodeling , this is horrible..
Very convenient to Exit 3 on Route 91, Lavalley building supply has great selection of tools, materials, and an awesome lumberyard. They have other professional building services in house which I’ve yet to take advantage of but hope to have the opportunity to use them soon.
Went to the contractor desk today for some prices for a large siding job. The guy at the desk barely acknowledged us and continued to eat his bagel with cream cheese while giving us minimal attention. It was our first time here. He did answer our questions, but somehow made us feel like he was doing us a HUGE favor in doing so. The prices were right and the materials looked great but I think we'll be making this hefty purchase somewhere that we're treated with at least a modicum of professionalism.
Disgruntled that the paint guy left for lunch when I told him was on my way and would be there in 15.. now I have to go VT for it because I have a schedule to keep.
As usual, helpful, awesome staff. In this instance even more than usual! We're building a new Little Free Library and were helped by a motorcycling aficionado of books/reading. (We hope you find your illuminated Jung, sir!)😻😻
My husband and I stopped into Perkins last Saturday to look at materials for our upcoming home renovation and we were both VERY impressed with the service we received. Cameron in the flooring department was excellent! He spent time helping us pick out materials and answered all of our questions. Since our visit we have been communicating with Cameron via email and he has been very responsive, which is not the case with other stores we have visited. Cameron's stellar customer service is the reason we will be doing business at Perkins.
If you call to ask if they have something you're put on hold repeatedly, and no one ever picks up. If you drive over because no one will talk to you on the phone you find that they have a very pedestrian stock of lumber of mediocre quality. Zero high quality materials or finish grade hardwoods/softwoods. When I found a young person who worked there and was willing to help, they had know knowledge of lumber at all despite working out in the yard. Looks to me like corporate is cutting costs by keeping wages low and service is suffering. I'd go elsewhere if you can.
What an awesome crew! In store staff is helpful and moves with a purpose. We had an order delivered to the house, the delivery man was very professional and went out of his way to help! Will be a return customer here!
Great place if you are looking to shop local and avoid the big orange box store. When they do their big 20% off sale they allow you to put cash on an account so that when you spend that money you get the same 20% off that you would have with the sale. Knowledgeable and friendly staff. Good selection. Quality products. It is my first stop when I need lumber or hardware.
Good place to go we couldn't find any lanolium anywhere and we stopped in just for a chance and Mr. Ranslow. Was super helpful. Good prices on the items we purchased. But you definitely want to shop around and price what your looking for.
Generally OK place. Just be aware that they are anti firearm and self defense. This is posted on their doors and is public information. I'm just putting it out there for people to know. It is their right as it is ours not to frequent.
Perfect experience. Very wide variety of top quality items with much ease of finding.
Great staff as well. Respectful, knowledgeable and great personality
I try to buy local but every time I go to Perkins I find the service lacking. Let's compare Perkins to the big bad box store Home Depot. At Perkins you walk to the back of the store, order what you need, (haven't seen what you are buying yet) you go out in the yard and search for what you bought. When you ask for help, they point in a general direction and say "over there". Home Depot, everything is under one roof, the isles and racks are clearly marked. If you need help an employee actually takes you to the product you are looking for. Then after you have found what you need you pay for your items. Oh yeah, and as is typical with a big bad box store there prices are cheaper. The reason the box stores thrive? Because they do it better. It sucks because I want to buy from local businesses, but it sure is frustrating when you pay more for poor service.
Awesomest lumberyard, great kitchen cabinets, counters, lighting, mailboxes, hardware, tools, huge selection of everything you need to build, fix, remodel, freshen up your home! Great selection of flooring, roofing, even larson storm doors with built in doggie doors, the contractors & homeowners one stop shop! Did I mention that they have Weber grills too. I’ve been shopping there for 25 years and it’s an awesome store. Tax-free NH. Staff is #1!
Totally awesome! They are the only place around that carry bio bricks that I know of. And they deliver for $26. If you buy more than 4 pallets, the delivery is free! Thanks for keeping me warm this winter, without worrying about whether the wood is dry or not! 👍🤓💖
Was very impressed with the helpfulness of the staff. The gentleman at the paint counter was very polite and helped me pick the right paint for my project. Garrett is also very helpful and professional with sales, and definitely go to guy for any questions. Grateful for this local business! Thanks guys!
Store is not laid out to easily walk through. Lots of walkways into other rooms. Very crowded. You cant even think straight because it is jam packed. i would have spent more time just lookung around but i always felt as though i was walking into a private office. Sales people were accomodating and very kind and helpful. It looks as though it got bigger and bigger but just didnt accomodate ease of access. Overall, very nice staff....just way to crowded.
Extremely knowledgeable pro desk. Very friendly and helpful staff. Very good variety of supplies and building materials. Low changeover of employees, the same faces have worked there year after year which tells me they take care of their help. Kevin, Richard, Ryan & Michael are terrific!!!
Quality customers Service, Easy to deal with, always willing to help, The only place our company is truly committed to getting our supplies from. In all our years of operation we have not had a hard time or bad experience by them once. Couldn't Recommend them more.
