What clients say about Guyette Towing & Repair in Swanzey Township (NH)
My friend’s truck recently needed extraction out of a very difficult location, one that other towing companies could not even assist with because of the road conditions. We called Emerson’s towing & Repairs and Chad’s response time was impressively fast. He showed incredible expertise in the extraction and was determined to get the truck back on the road. When you are in the stressful position of needing a tow, Chad is exactly who you want to come to your assistance. His professionalism and skill level was exceptional. You can be confident when you call that you will receive exceptional service. I can’t speak highly enough about Chad and this business.
Calling for a tow is an experience nobody wants to have. Generally speaking, if you're calling for help you're in a situation nobody wants to be in.
Rest assured, you could not ask for a better company to come and help you. The owner Chad is not only incredibly professional and experienced, but he is also genuinely one the nicest people you could ask for to come bail you out of trouble.
I needed help out of a rough situation that I got my vehicle into, a situation every other tow company around could not help me with. I called Emerson's out of options and out of hope. I explained the situation to Chad who warned me that the area I was in would be extremely difficult to get to, and that he wasn't sure if he would be able to get his truck there. He did however tell me one thing, that he would try.
He brought his truck into a rough situation to help me out of a situation I had gotten myself into, knowing that it was possible he would get his own truck (a mission critical asset to his business, and his livelihood) stuck along with mine.
When he arrived, I light at the end of the tunnel I had been stuck in for nearly 6 hours at that point. He got me out of a spot nobody else could, and went above and beyond to make sure I got all the way out of the woods before he considered the job complete and accepted payment.
The entire time he was polite, kind, reassuring, and at no point did he make me feel like I was inconveniencing him or that I was dumb for getting myself into the situation I was in.
I have never been happier to hand my credit card over, and never once dealt with another tow company that deserved my money as much as Chad and Emerson's Towing did.
Professional service, fair pricing, and a genuinely kind person is what you can expect from Emerson's.
My family has been using Emerson's for as long as I can remember for towing and repairs, I recently had some work done on my truck and the quality, turn around time and pricing were great. I can't say thank you enough to Chad and his team for the service provided, I'll be sure to send my friends your way!!!
I now have had two experiences with this Company and both were 5 star. Having car issues can be stressful, but when you are dealing with a Company like Emerson's Towing it definitely helps! The new owner Chad couldn't be any nicer or more helpful! My first experience was about a month ago when my daughter called to tell me she had locked herself out of her car. It was about 10 p.m. and we were having trouble getting anyone to come help. Thankfully I finally stumbled upon Emerson Towing's phone number. Not only was Chad able to come out and help in a reasonable amount of time, but after he was able get the car unlocked and my daughter back in her vehicle, he cared enough to wait around to make sure her car started and she had no other issues before he left the area. We are not local, my daughter goes to school in that area, and we were very appreciative to hear from her that she felt comfortable and safe with Chad. Flash forward to today, my daughter's car died in the Target parking lot. Because of the great experience I had with this Company just weeks prior I didn't hesitate to call for assistance. Same as the first time, Chad was super helpful, great communication, fair price and on time! He was able to tow her vehicle to the repair shop we requested without incident. Although I hope I don't need his services again, I do have his number on speed dial now and won't hesitate if we have any more car issues! HIGHLY RECOMMEND.
Was on my way home from Keene to Laconia. Car died on the side of the road. Owner and his wife came out! They were some of the nicest people I’ve ever met.Hospitable, great service. Great conversation. Great experience.
Chad, the new owner (2025) was amazing! He helped us get our tractor out of a very precarious situation. He was careful and methodical and we would call him again in a heartbeat if we ever need towing services again!
Outstanding folks! Man, I'm impressed with Emerson's. Ned came and hooked up our C-3 Corvette like they've done this a time or two. They're honest and trustworthy, punctual and friendly. Very helpful. Quite reasonable rates too. Call 'em and let's get 'em back up to 5 stars like they deserve! Thank you!!
Came on short notice to unlock my vehicle for me. Kind and polite on the phone and in person. Was able to take my card from the tow truck when they came which was very convenient as well! Greatly appreciate you!
if you are looking for honest, reliable service I will highly recommend Emerson's. They are by far the most honest repair service that i have every gone to. Mr Emerson went above and beyond to help me many times. Thank you so much for all you did for me..Kathie Croteau
I needed a tow across town and was stranded. They arrived promptly. The driver was friendly and helped me get it where it needed to go! It honestly took about 15 mins for the whole process. Price was reasonable. Thank you!!
I bought a parts car. Emerson towing picked it up called me when they were coming were cheaper then most of their competitors.
He put the parts car right where I asked him to.
I have used Emerson's for the majority of my service and repairs on my vehicles over the past 4 years. They are outstanding in customer service and vehicle repairs. If it isn't needed they are not going to do it and charge you.
Good service here. They found some tools I left in the wheel well of my truck, probably rusted when they found them. They sand blasted them and left them on my console to find later. 5 stars.
My wife's car died at the gas pump. Wouldn't start called Emerson and he came right out and towed to dealer.i have used him before for other tows. there is no one else I would call thank you Emerson
Called to have a classic car I bought in Mass towed back up to NH. I needed it towed two days later and at a specific time, they said they could do it and gave me a reasonable quote. On the day requested, the driver showed up on time, was very nice and got everything done with no issues. They stuck to the price they quoted too. I would use them again and I would recommend them.
Emerson’s was super helpful! From the moment we called to see if they could help us move our ice shanty to the time it was delivered! Everyone was very pleasant and it was very affordable! Would definitely recommend and if needed would absolutely use them again! Thanks everyone at Emerson’s!
UNBELIEVABLE!!!! I rented out an AIRBNB and brought my car. I went to get groceries and I got stuck on my way back home up my driveway which was very steep. I called Emerson’s and they had John come out in less than 30mins! That’s amazing customer service. I will highly recommend this business. John was such a nice and humble guy. He loves what he does. Thank you John, you’re the man! You helped out so much in such little time!
Broke down today, called Emerson's, they had a truck to me within 15mins, granted I was pretty close to them but damn fast service. Great price too, some of the best rates I found. Will definitely be using them in the future.
We broke down in NH on a Sunday, we are not from the area didn’t know who to call. Emerson’s came right out towed the truck and had the repairs completed by Wednesday! Quality service, affordable pricing, honest people. Five stars, highly recommend!
Called to make an appointment to have my ac compressor put in they called and said it was the wrong compressor that the pulley wa too big.what do you want to do the car is on the lift and we are charging you by the hour.i ended up taking the car home the next day all apart and found out the compressor i bought is the right one and the pulley is the same size.saved myself from getting ripped off.
I dont know why the mechanic said it wouldnt work i was not happy
125 dollars to tow my vehicle 3 miles and they can't prove to me that my vehicle wasn't just driven in. According to the receptionist and confirmed by the owner; They have no cameras.
Let that sink in. The towing company with an impound yard charging 125 for 3 mile tow cannot/will not spring for cameras.
J&B charged me 175 to bring a vehicle from Athol Massachusetts to Keene New Hampshire.
**DO NOT TRUST THIS COMPANY** Was towed years ago by them to find items stolen from my car. It was Emerson Junior that did the tow. People don't forget! Call J & B in Keene or J & J in Troy before reaching out to this company.
I got stuck in Chesterfield Today Saturday March 25, 2017. I slid and went off the road and was stuck in the snow . A Chesterfield officer contacted Emerson to pull me out. I think it was quite pricey for a pull out. I appreciate the help Very much!! But for the price it was a bit much. I have been towed by you guys for that same price! I was not happy when the driver told me the price but what option did I have, he showed up, so I gave him my card number. :-( -Rosanne
I just used Emerson towing to tow my car over 100 miles. I was not with the car. They picked it up, and dropped it off unattended. Very trustworthy company.
Website
