What clients say about Alton Auto Alignment LLC in Alton Township (NH)
Great old fashioned customer service that isn’t too common anymore. Owners were professional, honest and courteous.
My daughter stopped by at the end of the day with a leaky tire and they did a great job of fixing the tire and getting her on her way. Would highly recommend to anyone needing vehicle repairs and wanting to be treated fairly.
DO NOT bring your vehicle here. WAY overpriced but more importantly, the manager is discriminatory and rude. I’ve had two experiences there in both of them were awesome, and all of the staff were rude. They also gave me a quote that was $300 and another place for the same exact thing. they will accept help from a church for certain customers and not others. I have never met so many arrogant people who have no idea how to treat customers and/or potential customers. I have mentioned this business everywhere I go in disgust. I ensured that sure that all of my friends and family as well ans every business I go to. They will be spreading the word also. I’ve contacted the Better Business Bureau.
DISCRIMINATORY…extremely RUDE... ENTITLED and OVER CHARGING CUSTOMERS.
i’m 53 years old and this is the worst service I’ve ever received from any place I’ve been.
My car broke down and I had to get it towed, I called around and decided to bring it here and I am happy I did. They are honest, personable and fair and fixed my car the same day within hours of having it towed there! So thankful for their help!
Dave and his Crew are honest, quick, fair, and very reasonable! He is my new mechanic with all my cars! They are great! Ginny in the office was a great help also!
I was really impressed by their alignment process. Most shops set the toe and let it go. This shop does the alignment, drives the car and then rechecks the alignment to make sure it's still in spec before letting it go. I was so tired of my tires getting ruined by bad alignments from other shops that don't care. I will be back for sure.
Dave is AWESOME! Had a wheel bearing go on my way from northern VT to Wells, ME and they were able to fix it same day. Spent the day there in the waiting room talking to the lovely staff. Shops was recommended to me thru AAA, and cannot personally recommend the shop enough after this experience! Thinking of making the trip for Dave to be my main/annual mechanic to help me get my car’s routine maintenance back up to date. Will be back for sure!!! :)) Thanks again, Dave!
I need to respond after reading a negative review from a couple of weeks ago. I have been doing business with Alton Auto from the day they opened. I have never been treated better by any business in my life. I feel like they treat me and many of my family members and friends like they are family. The work is always done right the first time and done on time and efficiently. I recommend this business to everyone who asks about it without hesitation. The review posted complaining is so out of character that it leads me to believe it’s a fabricated story. Keep up the great work.
Dave has been very honest and trustworthy his crew do a great job the service is excellent i recommend Alton auto and alignment to everyone it’s a family business and you get treated like part of the family i will be a life time customer thank you for being here for us
I came in here with a known fault just to see if they'd diagnose it. They didn't even notice my right front wheel wobbling on stretched bolts.
VIP in Laconia noticed it in less than five minutes. Go to VIP instead.
Dave and the team at Alton Auto are simply the best! My husband and I put our older car through quite the test during our ski trips in the mountains this month and Dave was able to help with any car troubles that arose. From troubleshooting simple trunk closure issues to replacing a damaged ball joint/suspension alignment, Dave’s team never missed a beat. Communication was straightforward, prices extremely fair, and they were able to work with us on the timing of repairs. I would give Alton Auto 6 stars if I could! This will certainly be my go-to auto shop in the Alton area. Thank you again for the amazing service!
Well, what can I say? I've got a 2016 dodge city car provided by my employer as a work van. It is a dodge and if that weren't bad enough it is manufactured by Fiat. Apparently power steering pumps are made from unobtainium. He scoured the entire world only to find one used pump available in New York and apparently whoever sold it insisted on walking the pump to New Hampshire as it took 3 months to arrive. It looks like it had spent most its life under a pile of salt. So, after a new steering pump and a brand new transmission at the tune of 7k. The van is running so-so. At least I can make turns without throwing my shoulder out of place. Alton alignment did a fine job. I would highly recommend there shop.
Dave and the staff at Alton Auto are absolutely the best around. Not only do they go above and beyond for their clients, but their pricing is very fair (often unbeatable!), and Dave is knowledgeable and caring. He will take the time to explain and go over options available, and is very transparent about costs and procedures. Every staff member makes you feel right at home, not to mention a very cute and friendly shop lab Bella to boot! I would highly recommend their services to any of my friends and family.
I'm relatively new to the area, so I needed to find a dependable local mechanic-- which can be a challenge. I was fortunate to find Alton Auto, as they did my recent repair right at the cost quoted-- my car is back in the road and running well. I would recommend them to anyone!
I am an 80 year old woman and I had a flat tire today, first time in a very long time. I had my tire changed to my spare which is a donut and where as I need to go home to MA tomorrow I didn’t want to drive all the way home on a donut. Alton Auto was recommended to me. I just drove over without calling first and explained what had happened and I was taken right away. They fixed my tire and put it back on my car, charged me next to nothing and sent me on my way! I would recommend them to anybody, they are tops in my book.
Thank you for taking such good care of me!!!
This is a first class operation. Quality of work and cost of procedures cannot be beat. Anywhere. Years of experience far in excess of any local competition, a hard-earned and respectable customer satisfaction rate. Let this shop streamline your vehicle needs. Simply the best garage for your hard-earned money.
I recently had an issue with my ignition coil and was towed to Alton Auto. Dave was very busy and short staffed but was able to fit me in, diagnose the issue, and have a coil and plugs delivered and replaced within a few hours. I live in Maine and was an hour and a half from home. Dave and his crew were efficient and professional with their work and got me back on the road so far from home. I would highly recommend them and wish that they were closer to me and I could use them all of the time.
Had a great experience here! I had a nail in my tire and they were able to fix and plug it in about 20 minutes (no appointment). Great customer service and they did not charge me. A great neighborhood business, highly recommend!
We've been taking our vehicles to Alton Auto since we moved here a few years ago.
We are so pleased with all of the preventative work and repairs (minor and major) they have done for us. Dave has a great group of mechanics there and I feel confident in their work and appreciate their honest assessments. Also, Caroline is a gem! She is so kind and makes scheduling appointments/pick-ups so easy. So grateful for a reliable mechanic right in town. Best business in Alton!
The folks here were absolutely wonderful. My battery died on Friday afternoon (I was visiting the area), they acquired the correct battery fit me in before they closed,, and installed it without any hesitation. I totally recommend them.
I had my all season tires taken off and winter tires put on at the beginning of winter. There was no mention that one of the tires had any damage and would be unsafe to drive. I had stored my tires in my garage all winter, scheduled an appointment to have my all season tires put back on and they called to inform me I needed 4 new tires since one of them was damaged. My husband worked as mechanic for 20 years and inspected the tire that is damaged and would only have damage from them either taking it off or attempting to mount it incorrectly. I have a foreign car with low profile tires, I would not recommend anyone to utilize them for this service. No accountability has been taken by Alton Auto Alignment and now I have to purchase 4 new tires due to their mistake. On top of it all, Dave, reacted poorly and was rude when I said I wasn't going to move forward with purchasing 4 new tires from him, totaling around $950. I never write any negative reviews, however, I couldn't let this slide.
Dave, Carolyn and the rest of the crew provide outstanding honest and fair service time and time again with a smile! While in Alton go see them for all your automotive needs!
They gave me hot chocolate and a candy bar. My kind of place. Didn’t charge me anything to look it over. Dave’s nice and easy to talk to, as well as the woman at the front desk. :)
Super friendly and fair pricing. If you want honesty and work done the right way. Go to this Shop. A returning customer, back for more, good old fashioned Service with a smile...
I walked in for a standard oil change. They got me right in, it was fast and the staff is super friendly and honest! They didn't try to sell me anything I didn't need and their prices are very competitive. Great place to go!
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