I was traveling through Nevada over the holiday weekend in an old, regularly maintained vehicle. Crossing HWY 50 I had some issues, and by the time I descended out of Austin the truck lost power. As many people told me, I lost power in the one spot that had cell service. There was no answer at Durick that evening, but I was prepared to camp and tried again in the morning.
Everything went great. The attendant on the phone was very thorough, and reassuring, and walked me through the time frame of a tow to Battle Mountain. She called back with a confirmation, and the truck arrived at the time estimated, given the distance from town. The driver is an experienced professional who had the truck on the bed in no time. He was kind enough to share some of the area with me and, again, pointed out how lucky I was by having cell service. He dropped me at an auto shop in town. All of this on a Saturday after Christmas.
The transaction was clean, everything came in real time via text. The quote was below what a further company had quoted me, and I was in town much sooner. I felt that my vehicle was respected and expertly loaded.
Be prepared when driving this stretch of Nevada, and be prepared by having Durick Towing's number in your phone. Really.
I was stuck on the highway in the Nevada desert with a trailer full of my belongings in July, and Durick was able to get me and the trailer safely to a mechanic faster than I expected. James (tow driver) was awesome, and Misty in the pffice was super helpful recommending places for auto repair and to stay. Great people to call for a tow.
This business should not be allowed to be linked to GEICO Roadside Assistance. I blew a tire at 4 o’clock in the morning and I requested Roadside Assistance and it told me Durick Towing would be there within the hour (Google says it’s open from 12 AM to 11:30 PM so basically 24/7) and after waiting through the hour, I called their business number to get a time estimate since I hadn’t received a phone call from them. The man who answered the phone sounded all groggy like I had just woken him up and told me that he wouldn’t be able to get anybody to come help me until at least 8:30 in the morning (almost 4 hours of sitting at a gas station waiting for someone to show up to help) Cool thanks Duricks! Appreciate the help! I’m so sorry I woke you up go ahead and go back to bed! 👎🏼👎🏼👎🏼 if you’re stranded and need help in an emergency, don’t call these people
Del came and picked us up in the middle of nowhere and made a bad experience more lighthearted! He made an effort to show up quickly, got our car loaded, and was very knowledgeable about the area. Koral at the office made payment really easy even though it was after hours. We would definitely use this tow company again.
Had to be towed from Hwy 93 on my way back from Twin Falls. The driver was very friendly and helpful. He got my car onto the truck and gave me a ride home also. Thank you so much Durick Towing & Employees.
Durick's helped offload a few of my containers with their forklift today and their work was amazing. Clear communication, on time, and reasonably priced. Reach out to this company if you have any equipment hauling in the area.
This review is way over due and I feel like a jerk for not doing this sooner!
This company has towed 4 of my trucks, 2 jeeps, 1 work truck and 1 sedan I own. Rain, snow or shine, Durick towing has been there for me when my family and I absolutely needed them most!
Durick towing's staff are the definition of the word "professionals".
When Durick towing comes to pick me up, it literally takes the crappy situation I'm in so less worry some because I know that they have my back. It's a company ran and owned by real people who care and in today's world that means ALOT!
I hope I get all the names right. These folks service a very barren, desert area, things are few and far between. I am the wife of a motorcyclist from another state that was home in Washington when I got “the call” from a kind hearted soul that stopped and rendered aid, called EMT, and yada. Nevada, the 1st person I talked to, was awesome and really answered questions and gave guidance as to what I should do. Way beyond her job description for sure. She then passed the baton to Koral. I didn’t have to explain everything again like I had to with all that was going on. Koral, (you go girl) sorry for calling you when I know you were off. Think I woke her up. She was in contact with me my whole 11.5 hour drive down. Misti (hope I remembered your name right) so professional and friendly, helped me figure out my phone, cause I was spent. The hug was so needed and I am okay, you empath ❤️. Last but not least and I don’t think I ever got ur name, but thank you. This fella gave me encouragement to drive with a trailer back home. Your humor was much needed, not saying anything else cause, if you’re not living life on the edge, ur taking up too much room.
Great team of people, great communication, stellar customer service. ❤️🇺🇸❤️
I am a truck driver and I had a flat tire on my trailer. I called the company and asked how much the repair would cost. They told me $60 for the road and $210 for the labor. They charged me $445 per hour to complete the work. The work took 1 hour. The woman gave me incorrect information and was misleading. I would have called another company. I was parked 30 miles from their office in the rest area.
These are the guys you want. I was roaming around looking for a place to camp for the night, and managed to get my truck stuck in the mud. Used my Garmin InReach to request help. Within minutes I was able to have a direct text conversation with Scott and arranged for vehicle recover the next morning. These guys arrived on time with the right crew and the right equipment and had me back on the road in short order. Nice guys and they did things right.
Accelerate Services; 700 million dollar company with over 300 owner operators/ trucks plus employees. No wrecker could figure out how to tow one of the 80ft tractor trailer car haulers weighing 78,000 lbs down into the mountain; in fact numerous companies refused. It was fully loaded with vehicles totaling over 600k off the interstate due to a construction error (debris).
This company, "Durick Towing & Recovery" was not only adamant about taken on the challenge. They were punctual with showing up, utilizing their strategic problem solving skills while keeping us abreast with clear and consice communication. I personally have not witnessed anything like this before. They removed the loaded truck totally undamaged with their guided directions amongst each other. The owner happened to be there along with his employee's. They are exceptional wreckers who take pride in what they do while accommodating the customer. This will be the only company used by us in this area! I will pass this on to my Car hauling friends at United Road , Virginia, Sweetie Boy, Delta, Centurion, USAL, Tribeca, Pilot enclosed carrier, Supreme, Jack Cooper, and Hansen & Atkins,
This company is, if not the greatest, definitely by far one of the best we have used in the United States. We highly recommend Durick Towing & Recovery as an absolute 1st CHOICE!
We thank you for your professionalism, exceptional services, outstanding prices, and above all your spectacular customer service.
Thank you again
I work for a car hauling company out of Colorado, and we had a driver who ended up in a ditch in a construction zone off I80. Driver was loaded with vehicles as well. Thankfully, the truck was not turned over and no damages, but just needed to be recovered from the ditch. I reached out to Durick T&R and within 30 minutes they were out there recovering the truck for us. Fast service and quality folks! Very fair price as well compared to what I've seen nationwide. I would definitely recommend them and use them again in a heartbeat. Excellent business and great at what they do!
We had a cement mixer loaded with 10yd3 of concrete (96* outside temperature) lose a coolant hose 15 miles from Battle Mountain. They dispatched a mechanic within 10 minutes of my call. Experience was great from start to finish, I would highly recommend Durick Towing & Recovery.
Steve Kenner,
Kenner concrete
I used these guys to haul a 14k pound forklift non running to my house. Good service good communication good price and speedy service thank you guys very much
Roadside assistance called this company minutes after I called roadside assistance for help. However, roadside assistance chose not to use them and left me stranded for five hours. Guess they needed to find a cheaper option 😞. I finally called them myself, as roadside is a scam. They told me roadside called them five hours ago but had decided not to use them. These guys got me in 30 minutes. Call them first! Roadside was just going to leave me there. They called every two hours to make sure I was ok, and lie by telling me no tow trucks were available.
Amazing service! What a life saver when we needed it. Truck broke down in Orovada, NV. Called Durick and without hesitation they dispatched a rig to our remote location and towed it to Boise, ID. Breaking down is never a pleasant experience but with one call to them, their professional care and service quickly relinquished our worry and stress. The entire experience was professional and kind. They were very knowledgeable and handled our equipment with care. We highly recommend them!
A very professional group of people from the owner, office manager and the crew. A+ all the way around except, of course, the accident. Remember that you cannot stop in ice like the vehicle ahead of us. It was either them or the ditch.
Highly recommended this guys! They are so professional. Scott and his team did great job pulling me out from middle of nowhere in Austin NV area. If you got into trouble in Nevada,the first recovery company you call is Durick towing!
We have a great appreciation for the team at Durick Towing & Recovery. We were on the last leg of a 7,000-mile road trip on I80 in the middle of Nevada. We experienced a major accident towing our Airstream Trailer. The trailer rolled and landed wheels up in the median with the truck still attached by the safety chains blocking traffic. Both vehicles were badly damaged and required special equipment and expertise to safely recover each from the roadway and allow traffic to move safely at the same time. They ensured we and others were safe throughout the process and no one was injured.
Once everyone’s safety was assured, Durick successfully up righted the Airstream, towed it and the truck back to their storage lot in Battle Mountain. Subsequently working with us and our insurance provider they have safely delivered the truck to a repair center near Reno and the Airstream to the Airstream of Utah service center near Salt Lake City.
We are lucky and happy to be alive!!! There are many people to thank: Highway Patrol, Trucker Vicki, and the crew at Durick Towing & Recovery. They were responsive, helpful, safe, and heroes!!!! Thank you to Bob, Scott, Koral, Nevada, Piper and the crew members we don't have names for. Special thanks to Officer Young and others from Battle Mtn. that helped.
We highly recommend Durick Towing & Recovery as a skilled and highly professional recovery and towing service provider in even the most difficult of situations.
Joe and Liz
Scott the owner was a Godsend! He came very quickly, and from start to finish was extremely helpful, friendly and professional. Just can't say enough good things about this man and his company, he even brought us to get coffee after a very long night. I sincerely appreciate you and I hope you enjoy the wooden bowl!
Great service and very professional. I broke down and had to be towed all the way to salt lake city. Very prompt service and honest people with no bs. I had to make it home for a wedding the next day and they made it possible. They even called me the following week to see how my wedding was. Great people.
On our way to Las Vegas in our 41' RV, the diesel engine seized up. It was 9:45am on Friday when our roadside assistance company tried to find us a tow truck to get us to Freightliner in Sparks, Nevada for repairs. After trying so many non-big-rig towing companies, they finally started reaching out to "real" RV towing companies. The only towing company that would respond was Durick Towing around noon, but they were responding to another accident and said it would be at least 3 hours to get to us. They drove straight from the other accident to our location and arrived at 4:45pm. Once there it took about an hour to realize they needed other equipment to tow our RV. They told us they could return at 7am on Saturday to tow us with the correct equipment. The showed up promptly at 7am and towed us to Sparks with no problems. On Friday night while they were trying to hook up the RV, they moved cones along the highway for about 1/4 mile to warn people we were stranded. Scott and Robert were not only very professional, they also were extremely courteous and empathized the situation we were in. They were very helpful and went the extra mile.
We were getting gas in Battle Mountain and locked our keys in the truck with our dog inside. Triple A wasn’t able to help us until the afternoon. It was only 10am so I called the Sheriffs office to see if they could help. He was really nice and transferred me to Durick tow company. Coral could sense my panic and said she’d get the driver right over. Byron came right away and was able to get the door open. Awesome service. I appreciate the quick response time so much. Byron also was so friendly and calmed my nerves. This is the best customer service I’ve received in any industry in a long time. Thanks so much.
We had a large oversize load, that we needed a part taken off of the top of it, to reduce the height of the load. We called and arranged a meeting place & time, and Scott came out with the right equipment and got the job done right and professional.
This company not only helped us and took great care of our vehicle, their owner and staff went above and beyond to ensure that myself and my family were safe. I have never had another company show such dedication and value in their customers and their property. Thank you, Durick! For showing such great customer service that is so very rare lately.
Scott and his team are absolute professionals! I recently called for recovery of my airplane on the runway at the Battle Mountain Airport after a gear-up landing that left my aircraft crippled and the runway closed to other air traffic until it could be cleared. Scott and his crew responded very quickly and with the correct equipment to carefully lift my stricken aircraft without causing any further damage. Without his professionalism, the runway would have had to remain closed for a far longer period of time.
Not only was his response and skills exceptional, Scott's personality is one of treating people like family which is extremely appreciated, especially when you are having a bad day! Highly HIGHLY recommend! And a HUGE Thank You to Durick Towing & Recovery!!!
I operate.a heavy truck & equipment auction in which we sell assets nationally. I had 4 assets in Battle Mountain, NV in which I live in Georgia, needless to say I was a little stressed not having any contacts or relationships with a quality company who could assist in transporting and securing these bank owned assets. I found Scott with Durick on google and he quickly moved on locating and transporting the assets to his yard for a price that was exceptional. His dedication to details and his service has been exceptional, I highly recommend Durick Towing for any and all needs. Jason Brinkley
My sons hit an antelope and disabled their SUV miles from anywhere in Central Nevada at 6 am on a Sunday morning. The premium roadside assistance from my insurer said maybe they could get someone out by end of day. Called Durick Towing and Scott answered and immediately put my mind at ease, assuring this dad from Seattle that he'd get them to safety. Given the situation, I was figuring on pretty much every special service charge in the book, but Scott said look I don't do that, I charge a flat hourly rate. After a 140 mile round trip he had the vehicle recovered and dropped at a service station and the boys at a nearby motel. He even emailed an invoice for approval before charging my card. Outstanding professionalism. Never been happier to pay a tow bill! 10 stars out of 5.
Durick towed me from emigrant pass to their yard with a trailer load of cattle. Helluva a great guy to work with. Very professional and really just a good ol boy. We swapped the cattle into another trailer at his yard so they could continue on to California. The next morning I talked with him for probably an hour and a half.... If I'm ever anywhere near them and need to be towed they will definitely be the ones to get the phone call. Thank you Scott for being there when our company was I'm a bind.
