Roadway Towing & Repair in
Wells (NV)

Call anyone but not them can charge $100 for brake cleaning fluid did nothing changing 1 engine built and charged $1500 these people are taking really bad advantage of drivers stuck on the road will never ever refer this to anyone

José and the rest of the team at Roadway Towing & Repair were amazing. The van I rented broke down on the highway in the desert outside of Wells and they got me to Wells and helped me figure out the next step of my journey. HUGE thank you!!

Called to get some assistance. It’s Labor Day weekend and I was told they were closed. I passed multiple vehicles broken down. Online it said you were open. Just lazy I guess.

Craig went over and beyond helping us get our motorhome fixed when the brakes and air conditioning went out. Highly recommend, he treated us like family.

Our moving truck broke down on Saturday 5 miles before Wells. Roadway was dispatched to assist us. They got to us and quickly identified the issue. They then had to tow us from Wells, NV to Heber City, UT. I want to personally thank Jeff Aldrich the tow truck driver for getting us there safely. He was kind, courteous and very professional. Unfortunate things happen but these are good people and will take good care of you.

It's not that great. If you need to be waiting in there waiting room for any amount of time. You've got 4 walls and a chair. No courtesy given here. toss a tv in there and offer coffee and water. Like, is that going to break your bank? This only makes one question the quality of service the truck will be getting.

Jose did an amazing job no one else had the parts I needed and he got it done so fast and even pressure wash the oil that had leaked out..

Our truck broke down wendover,utah and we called them for towing service. They charged a very reasonable price for the towing service. After that, we asked them to repair the truck. They kept our truck there for four days. They didn't even know what was wrong with it. Mechanic say the air valve was broken. Sometimes the clutch was not working. And But the mechanic had no idea what happened to the truck.. After waste 4 days we called a tow truck from our company After that, we took our truck and hooked it up. But they didn't know what happened to the truck. When we got to California, they did the work and only one chamber of the truck was supposed to be replaced. It was just $200 and they charged us $3000 for the truck diagnose call only for towed service really unprofessional mechanics

Input shaft broke clutch went out 389 Peterbilt got me all put back together good shop they offer wrecker service

I had def sign on cascadia engine speed derate but they not hv detriot software so they tried alot some other 2,3 software in cold weather to do Regan but failed. They charged half price bcuse they hands-up. Headed to MDR repair elko. Nv . They did regan in done in 4 hour . ?

We were in a very difficult situation where we hit three deer in a herd of deer that were crossing the road and Jeff from roadway was so kind and beyond the best helped us and made sure that we were safe and got to our hotel. Jeff needs to be recognized as a wonderful person of service over and above what you needed to do. Thank you. The service was great. They did a really good job. Thank you

We had a bearing fail on my kenworth in the middle of nowhere and almost lost a front tire. No phone service. With my wife, 4 kids, and 2 horses. A hay farmer let me borrow his phone on a different provider. Made a few calls, and one was roadway. Talked to a very nice young lady who said that everyone was busy and to call back in the morning if possible if I didn't find anyone. Kinda wrote it off and called everyone else in the area. Nothin. We all stretched out, and a little after 9 p.m., someone knocked on the door. HE HEARD IN MY INITIAL MESSAGE I HAD A FAMILY AND ANIMALS AND CAME TO CHECK ON US! Hooked us up and hauled us to Wells. First thing in the morning, we unhooked the trailer, hooked it to a company truck, and hauled my horses to the rodeo arena. They went to work on the truck, and one of the ladies in the front office fed and watered my horses! They got my truck put back together THAT SAME DAY. They charged a fair price. I was happy to pay it. The work they did was fast and accurate.

We were on our way to Red Rock City from Salt Lake City when we experienced a major blowout on our trailer—our entire hub and lug nuts came off in the middle of the night! Thankfully, the team arrived promptly and began work first thing in the morning. We were incredibly fortunate they had the necessary parts on hand (which isn't always the case, as we learned), allowing us to get back on the road. From the *AMAZING* technician who arrived at 4 a.m. to the office staff and hands-on mechanics, everyone was courteous, communicative, and took the time to explain the repair process. While it wasn't an ideal situation, they made the experience as smooth as possible. And as a bonus, we even got some fresh eggs for tonight’s dinner!

Kathy got us right in and work was done professionally - I thought. Replaced two leaking wheel seals on a Tiffin Motorhome. Advised this shop and visited the business on my way south to see what they might do as the first wheel seal started leaking within a couple days. They provided a check for $1xx after a lot of discussion with the Boss. Within 3 or 4 months the second seal started leaking and I sent them an email since I was back in Arizona. Almost $1K for two leaking seals again and No Response to my email.. The second in command was helpful and listened to my problem..

I called the guy for a belt for which he said he would have his employee who’s working check and give me a call back. The owner or manager whoever it was calls me back an hour later saying it’s $123.99 for the serpentine belt which I located at loves for $42.99 which I was told someone just called for that same belt but in order to get the belt he says it’s a $123.99 which is ok I understand you got to make something but that’s a nice profit right there wouldn’t let me go pickup from him myself he said it was a $90 call out fee plus the belt. That’s $213.99 for a $42.99 these people are here to take advantage and price gouge you!

Avoid this place at all costs.. I really wish we did. They started working on our trailer and held it hostage until we agreed to do more work. They threatened to call the cops and wouldn’t proceed until we agreed to do $6,500 worth of repairs. The price climbed another $1,000 by the time they were done. The next day in California 2 of the airbags they replaced literally fell off sideways into the frame of the trailer. This place is a highway robbery, absolutely stunning at how messed up and incapable these guys are at getting even basic work done. Also one of the airbags they installed was completely wrong. If this would have happened on one of overpass it could have been catastrophic. The shop that fixed this after them was shocked at how lousy these mechanics are

Excellent company, everything is clear, on time, and professional. What I really liked is that towing usually does not handle details carefully and is very rough with the cars they tow. However, here everything was extremely careful, the transportation was simply impeccable. If you're unlucky and break down, which unfortunately happens, you're lucky if these guys can come to your rescue. Definitely recommend.

Very happy recommend this place to anyone that needs any repairs. I needed welding done Saturday morning I called and within an hour there was someone here and repaired it. I totally recommend this shop one of the top 5 I have dealt with in 35 plus years of trucking Thank You for your kind professional service.

They guys are really nice they doing job carefully and professionally. I called them bz my truck jackknife near elko so they give me 1 hour estimate they showed up at time . I never seen any tow company worried our vehicle how they do . He charge reasonable price and very honest also he fixed some air leak issues he could not charge anything. Thank you for your service.

These guys really helped us out! No one else has ever taken this case before. They're gonna make it right. Thank them very much.

Me and and boyfriend got picked up by roadway towing guy he was nice we was in the middle of no where in Nevada. We needed fuel in our refrigerator trailer before we get to the shop and he took us through the petro so we wouldn't run out of fuel. He also drop us off at our hotel the same night as we got towed. Wonderful service

The crew and business as a whole are great. I needed a replacement seat and mount for a Sterling semi. They immediately stopped what they were doing on a busy Friday to help me. Roadway was very knowledgeable and willing to come up with a solution to my problem. The overall charge was very fair. They do not accept American express but I'm used to that I run into that issue alot. I can't give any sort of negative review these guys were great!

Simply said, we cannot say enough positive things about this organization. Our 40 ft. 5th wheel trailer suffered a complete broken leaf-spring hangar on I-80, 50 miles east of Wendover, Nv.; we were stuck in the middle of the Great Salt Flats! We found Roadway Towing online, and from the first call to their dispatch throughout the entire assist, we experienced excellent customer service. A temporary fix was made by road tech Dan Morgan, who followed us to their repair shop in Wells, Nv. 100 miles away. Dan assured us a permanent repair would be within the next two days, and offered us a safe place to stay in our trailer, should we choose to. The repair was completed in the morning on the 2nd day and we were on our way! Better yet, the total bill was about half of what we thought we would be dealing with. And all of this with polite & friendly service!

Had a upper radiator hose rub through on a Saturday on a Volvo truck. Had them come out for the repair and surprisingly they had the part which is on national back order. Overall they got the truck repaired and back on the road. Price was quite high at $210.00 an hour for labor, then again it was a weekend. Part itself was priced fair, mileage was at $1.80 a mile, call out fee at $100.00, not sure about the $16.69 shop charge for a road call, there was also a admin fee of $32.50. The repair didn’t take long, most of the labor charge was for the drive there and back. Paid a grand total $1,537.38. Tec that came was competent, and didn’t waste any time. If you can, use their services during normal business hours as I’m assuming their hourly labor rate is quite lower then the afterhours/weekend rate. Thank you for having the part and getting me back on the road!

Good service, nice people. We have had dealings with this group through our company over the last few months. No one has raised a complaint. The have had to pull out two trucks, one being very stuck in the mud next to a marsh. The other was an easier pull. They had to roll one back over for us. And still find time to do our PMs, DOT inspection. The blonde gal up front is really friendly and helpful in the office.

This mechanic shop is out to take your money. My truck was towed to their workshop on Thursday, very early in the morning. After troubleshooting, they said one sensor had to be replaced, which they have to order and it will get to them the next day, Friday. I gave them the go-ahead to order the part so they can fix the problems on the truck. They put the part in on Friday and they said the problems are fixed, I had to pay $2175 for towing, labor, and part, only for the engine light to come back again after 2 hours down the road with one of the fault codes that they claimed had been fixed. By this time they had closed for the day. I called them the next day, I was told they don't open on weekends, on Monday I called again, I was told to bring the truck back so they could look at it again. We took the truck back to them, first, they said the person that worked on it on Friday was out, another mechanic from the shop who said he worked on the truck for another 4+ hours, now concluded that we have to take the truck to a Freightliner shop because they don't have the necessary equipment to fix the problem but I have to pay them another $550 for labor before we could take the truck out of their workshop. The first time, it took them almost 2 days, and then another 5 hours for them to realize that they don't have the capacity to fix the problem. This is nothing but a rip-off. I called the next day to talk to the manager but they are all the same, they have nothing good to offer. Please beware.

These guys are awesome. They towed my truck from Ely NV to Las Vegas carefully and professionally. They were on time with the right equipment and tools. Driver was fun to travel with too. Don’t hesitate to call them for help plus they have reasonable prices and they are very honest.