What clients say about Mogul's Auto Repair, Transmission & Towing in York (NE)
Comment, on here, from Mogul's staff claiming their tow truck driver is equivalent to emergency services. This is actually incorrect. Towing services, even during driver/vehicle emergencies are required to follow posted traffic signs. They do not have the legal/governmental authority to violate and ignore those posted signs and speeds. A tow truck driver traveling excessive speeds above the posted speed limit carries a greater danger than a semi truck driver going the speed limit, who took a photo of the speeding tow truck. The comment clearly shows Mogul's has no professionalism when people post their concerns, and they think they are privileged and rudely commented about the concern. That is BAD business.
Mogul’s Auto Repair was absolutely amazing. They were excellent to talk to on the phone and got us in immediately when our car started overheating, which was a huge relief. Everyone there was extremely nice and helpful from start to finish. They even gave us a ride to the college while they worked on the car, which went way above and beyond. They fixed the issue the right way and had everything done properly. Couldn’t ask for better service, highly recommend.
Fantastic location and Service.
Suv was breaking down on our way into town, we were there for a college visit. Pretty sure it was the owner that brought us to the college so that they could work on the SUV. Extremely friendly and worked on the SUV immediately, fair price. Just so relieved that God put them in our path.
We were driving into town to visit York University from 3 hours away and our car started to overheat. Moguls took us is immediately got us fixed up and repaired in no time. While they were doing the repair they gave us a ride to the school so we wouldn't miss our University visit. The staff was extremely friendly and service was excellent. You will not go wrong choosing Moguls. THANK YOU SO MUCH from your Texas in Iowa friends.
Very disappointing experience.
I witnessed one of this towing company’s trucks driving well above the speed limit on the highway, putting other drivers at risk. For a company that deals with roadside safety and accidents, this kind of reckless behavior is completely unacceptable.
Shows a total lack of professionalism and concern for public safety. I would not recommend this company.
I've been a number of times for a brake job, window regulator replacement, and oil change. I always get my car back and everything works as it should and for a great price. Definitely recommend
Moguls consistently takes great care and attention to detail for our entire fleet. Even if we are out of town, we will plan accordingly so they do the work when we roll back into town. Having a trusted group that are technical and grounded in care and common sense is priceless to us. Thank you for your quality service and top notch management! - Delta Acoustics LLC
We were traveling from South Dakota to Texas with our travel trailer. Had a stud break and they had me pull my entire 65 feet of truck & camper in the middle of the shop and had me back on the road in no time. Great customer service! Thank you!
Had a odd problem where a vehicle got stuck in my own driveway. Every other towing place essentially said, "not today". Moguls showed up and were able to help get the vehicle up and in a safe position. I couldn't be more appreciative and grateful for thr time and effort they out in to helping me. Will always recommend.
I ran into some car troubles on I-80 on a road trip and could not have asked for better service. They were able to fit me in right away and Gina at the front desk was incredibly kind. Service was quick, knowledgeable, and the cost was very fair. Thanks so much for your help Mogul’s!
Terrible experience. I took my van in for an oil change. They tightened the oil filter too tight and broke the housing. They wanted to charge me $1200 to fix the problem they created saying it was a "known issue" with the Caravan. If it is a known issue, extra care should have been taken during the service. I'm very disappointed in both the customer service and the way I was treated. There was no apology, no accountability and no remorse for the poor job that was done.
Jeff was a great help when my pickup needed a tow on a Saturday. And the shop was great on Monday locating the parts needed for repair and the bill was what they said it would be. Nice to know there are some of the mom and pops shops left in the world.
Greatly appreciate that Conner was thorough with estimates and priorities for the needed repairs and maintenance for an older vehicle. The clear explanations and patience with all questions were greatly appreciated! Nice to have a plan for repairs and ready to drive safely 🤗
I have been a Moguls customer for almost a decade. Today we had a flat tire with the minivan and it was unable to hold air long enough to drive it to get fixed. I also needed to get back to work. So I called and they sent Scott to my work to pick up my keys and tow it to the shop. After they were done they returned it to my work here in town. Awesome service and for sure went the extra mile so I didn’t have to leave work. All my interactions with employees have been great through the years. I trust them to do what’s right for the customer.
Thank you for assisting me in the time of vehicle crises, finding an appointment for me on the holiday week! Really appreciate quick service, clear communication and ability to fix my son’s vehicle!
Special shout out to Cheryl for kind, patient and helpful assistance with all my silly questions!
Very happy with their service!! From the front desk to the mechanics, thank you so much for taking care of us on our travels. Great price and customer service! Y'all saved our weekend!
Had some bad luck with my car on two different road trips. Both times, Mogul’s squeezed me in, repaired the car, and got me back on the road quickly and for a fair price. Furthermore, the repairs were done right and didn’t have to be redone later. If I lived anywhere near York, I’d call Mogul’s every time I needed any car services!
Broke down on a 10 hour road trip and ended up needing an alternator replacement. Mogul’s was very helpful, gave us a fair quote, did a great job and even stayed late to get us back on the road the same day.
As a first time Mogul's customer, I'm very impressed. It was easy to make an appointment, they were very transparent with pricing, and got my A/C service done in just a few hours. It's a great feeling to find a fair and honest local repair shop. I won't hesitate to go back for future service needs.
If I could give 10 stars I would..Friendly people and didn’t rip me off like a lot of places would have!!My water pump went out on the interstate on my 09 2600 Cummins so good with diesels.Called them from rest area they were there in a 1/2 hour. Had me going in 3 hours and where very hospitable with my dog!!
Mogul's has been my family's vehicle maintenance and repair first choice for decades. We have always received the best service and trust the work done every time. I recommend Mogul's to family and friends, and anyone looking for quality work.
Had my transfer case on my truck go out and it wouldn’t drive. Moguls did a fantastic job keeping me in the loop on the repairs, discussing our options and going over different quotes. They give a good price on towing and seemed to really care about getting me back on the road as soon as possible. Will not hesitate to do business with them again.
Our older RV was not able to go above 40 on the interstate so we pulled off in York, NE. We were referred to Mogul’s by a mechanic at a truck stop and that turned out to be great advice. They don’t typically work on rvs, but due to our situation they quickly diagnosed and ordered a new fuel pump. While working, they also noticed a spark plug issue and fixed that. The personal concern for both us and our vehicle shown by both generations of this family business was outstanding. We were back on the road with a smooth running vehicle and a grateful heart for Mogul’s truck repair in York, NE.
I had a great experience at Mogul's! Jeff helped me out of a huge bind after my load shifted. He was able to reposition my load at his yard, and I was able to safely continue down the road! If you're ever in a bind in Nebraska, Jeff and his team at Mogul's are the guys to call!!!
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