Quality Auto Repair & Towing, Inc. JunkYard in Papillion (NE)

Chance towed my semi and trailer for me. About 1700 lbs shy of being 80k. This wasnt an issue for him at all! He was excellent, friendly, and very skilled. He doesn't take short cuts, he's safe, and professional. Quality actually had no trucks available when i called, due to flooding and containers washing into a bridge, but he sent Chance, who was already on his way to another job. Very skilled driver. Will definitely keep their number for future needs! I am super grateful for Quality and Chance. Yall guys get it done. Thank you!! -Angela, Billor, #1071

Was having trouble with my vehicle and needed to get it towed into the dealership. I was waiting for my roadside assistance from insurance to go through, but after waiting for so long - I went ahead and gave quality auto a call and they were incredibly friendly and fast. Ernesto came to tow my vehicle and he is hands down the nicest person I’ve ever met! He was so incredibly gentle with the car and showed me everything he was doing, while alap educating me. Definitely learned a lot of new things about towing vehicles. When we got to the dealership, he made sure to test the battery himself - to see if that were the problem, so to save me from having to spend a lot at the dealership. When we figured out the problem was the battery, he made sure that the guys at the dealership were going to take care of me and gave me some pointers on what to look out for. He made a stressful situation a lot more manageable. Definitely 100000% recommend! And will ALWAYS recommend them if anyone is in a pinch! Thank you Ernesto and quality auto repair and towing for all of your help! You guys are the best!

Amazing service! Customer service was outstanding! My vehicle randomly died on me and they quoted me est. 60 mins, 30 mins later my vehicle is hooked and we are headed to the repair shop! The owner himself thought how hot it must be waiting outside in 100 degree weather and with all his employees busy he came to the rescue! I highly recommend using this company when in need!

We needed a tow and had called several companies that were closed, we called Quality and help was out to us within the hour. Rodney was awesome and we are so thankful he was able to help. Will use Quality towing in the future if needed for sure!! Thanks again, Rodney!

Once again, Quality Towing came to my rescue! I was sooo stressed out, and they came through for me. Came quickly to get my car, and take it to the dealership. Thanks to Brad and the tow truck driver!

My diesel pusher motorhome was stranded on a berm on I 80 in Omaha. I have a policy that i pay for that covers towing. They called Quality Auto Repair and Towing. I got a call asking me about the coach's specifics and they said that they would be out within a half an hour. They were. Two monster trucks arrived. (Two beautiful works of mechanical art BTW....I'm a motorhead) The two gentleman proceed to hook the coach and removed the driveshaft appropriately. These guys are definitley pros. I followed them to the repair facility and the move was smooth. I have heard horror stories from friends about having these big motorhomes towed and my experience was just the opposite. I highly recommend calling them for your needs. Thanks again for your help!

My family and I were stranded in Omaha, Nebraska after an oil change company and another town left a double gasket on or oil filter. my wife is a coach of my son. The soccer team was not gonna be able to make the game. Chane who usually operates the heavy equipment changed his truck to come help us. Shane told me to oil change place sat and waited for them to be able to change my oil and instead of just dropping the truck off and having me or the oil change Push the truck Into the station. The oil change place did not have my oil filter and Shane then drove me to get an Oil filter for my truck. the first place did not have my oil filter and he took me to the next parts shop. Really appreciated the help! This is a great towing company highly recommend!!

Very nice people on the phone, they came quick, and they were very professional. Trent loaded my truck easily and he was able to drop it off quick. Definitely recommend.

Reasonable price, knowledgeable driver, good man. What more could I say? Recommend any day, any time. Chance was the driver. A man's man if I ever met one. Thanks

I unfortunately had a car accident what required a tow. Quality towing was recommended by the dealership where I purchased the car. When the police officer asked who I had called for the tow, the Officer said, ‘they’re solid they won’t be long.’ When the tow driver, Anthony, arrived at the scene, he was very professional and quickly got my car loaded up. As an elderly woman I was rather unnerved by the whole event. I started having a meltdown (crying, shaking, etc). I’m not sure why but I asked Anthony if he could hug me. He was so very sweet and gave me an big old bear hug. What a guy! That’s service above and beyond just a tow. I would highly recommend Quality Towing, not only for their quick response but for the exceptional understanding of this employee to alleviate my fears. Kudos!

Helped me get my Tesla to a charging station when it hit 0mi truly appreciate them. Super fast and great workers. Great service 10/10 would definitely recommend if needed a tow truck. Thanks for all you do. Keep up the great work!

They took very good care of my motorcycle 🏍. Very punctual, competent and professional. I would highly recommend quality

Ernesto was great to work with. Picked up our vehicle near Fremont and brought it back to our place in Omaha in a timely manner. He was very professional and kept us up to date on where he was and when we could expect him. Great service!

Best experience ever. Was picked up promptly by Ernesto and his son, they were very kind, helpful, and extremely accommodating. You can tell that they care not only about their work, but have compassion for their customer's well-being. I would definitely recommend! (Red Excursion, Jan 4, 2023)

I just can't say enough good things about the experiences I have had with this company. They have always been people of integrity and quality. Thank you!

My wife was in a car accident last week and this company was called to tow the car. The guys were very careful with the car and were very helpful when I went to their office later on to have them to tow the car to a body shop.

My daughter's car broke a ball joint and CV axle in the parking lot of our local high school. She was blocking traffic and so speed was important. Chance showed up within 10-20 minutes of calling, which was awesome. He was professional and recommended an auto shop for us to get the car fixed.

I broke down on I-80 a couple of weeks ago around 1am so I started calling wrecker services closest to me and after calling multiple companies that didn't answer or said couldn't go. Quality answered immediately said could be there in approximately 25 minutes and they did show up in a nice clean rollback, loaded up my vehicle quickly and I was very happy to get off the side of the interstate. I WOULD DEFINITELY RECOMMEND!

In my hour of need, I turned to Google for help finding a tow service when my insurance "emergency assistance" let me down. Quality had rave reviews, so I dialed with fingers crossed, and am I ever glad I did. The phone was answered quickly, and my beloved Tucson was soon rescued from her cold place on the side of I-80 and delivered without incident to the dealership. If your vehicle ever decides to go derelict in its duty, do not hesitate to call Quality Towing. You won't be sorry.

So my car stalled and I needed a tow. I called Quality Towing and the gentleman that answered the phone was so friendly and empathetic. He took down all of my information and was very thorough. A young man named Paul was the gentleman that actually hooked it up and delivered it. I’m having my mobile mechanic work on it this weekend and Paul was nice enough to put it in the garage. Your kindness is greatly appreciated! I’m FOREVER GRATEFUL!!! I definitely recommend calling Quality Towing the next time you’re in a jam.

Ernesto is the best. Thanks for coming to the Old Market on a Saturday and helping us out. 100 degree day is never ideal for a car not starting, but he was super kind and relaxed about getting us up and going. We really appreciate you and Thank you for coming to help.

We have used Quality several times with great results. Today we got top notch service from Ernesto. He went above and beyond to clean our battery terminals, jumped us and got us on the road again. He gave us great advice in what to do next and was so very plesant. I highly recommend them.

I had called for a non emergent tow and they had someone out here within the hour!! Chance was outstanding! I explained to him what the problem was and he opened up my hood and fixed the problem within minutes! No tow needed! I give him 10 stars! Not only for his service, he was also so very kind and professional! Thank you again Chance and Quality Auto I will continue to use your services and highly recommend you!!

We needed a tow for a 2nd time after using a different questionable service yesterday. The difference is night and day. Couldn't say enough about the professionalism and personalization of this service! "Chance" the best guy ever! Friendly, professional, and courteous! Seemed like family. He knew exactly what he was doing. Thanks for your help in our time of need.

My car died in parking lot at Target. I walked to this facility and asked for a tow. They were readily available and asked what the problem was with the car. I told them it was dead. He asked me to ride with him to see if it was minor or just a jump. Ended up he tighted a screw and I was on my way. So grateful for his honesty and helpfulness. Very nice people and highly recommend.

Not a very happy customer today, was charged for 2 loads when the driver got it all on one, on top of that one of the drivers had the hood of my truck open even though that was not related to the work they were doing. After sending the company an email with no response I thought I would let the public know. Picture is what my drive way looked like after the fact

I would highly recommend Quality Auto Repair and Towing! They showed up to help in the middle of the night when no one else would. I was struggling with getting towing lined up with my insurance company and they were happy to help and made sure I had all the necessary documentation to get reimbursed by my insurance as soon as possible. Very professional and very fast service! I can’t thank them enough for making a stressful situation a little bit easier.