Ask them to come help had another idea said forget. Called back later they rudely said we are not interested in helping you. So please stay away from this nasty lousy business.
The owner is a horrible horrible lady. She has a God complex and thinks she can. do whatever she wants. Cause she don't like you asking questions. She said because she didn't like what I said or ask. She was gonna keep my vehicle longer, so I'd have to pay more fees. That should be illegal.How horrible how do you sleep at night, lady
Long drive in a rental from kc to Sacramento and stopped in Nebraska. Battery died Lone tree was prompt and communicative. Waited briefly to make sure it wasn’t more than just a jump start. Thank you Brayden
Brayden helped us out when our family hit a deer on the way home. His professional and kind attitude made the entire experience significantly easier to deal with. I will use Lone Tree for all of our towing for all of our equipment and auto transportation in the area.
Had to call Triple A and they notified this company. They were quick, friendly and they knew what to do to get me back on the road. Thanks for your professional expertise. ( sorry I didn't get the guy's name but he did an excellent job)
Trent the Towtruck driver went above and beyond helping me as I was stranded on I80 on Saturday of a Memorial Day weekend. He was very professional and help more than was expected of the service ultimately diagnosed and fix my car, so I was not stranded hours from home. Thankful there are still honest good people like Trent! Many thanks
Trent was courteous and provided excellent response time, even though it was a weekend. Would recommend them anytime, bonus points for being AAA partner.
Brayden with Lone Tree Towing came to my rescue after a tire blow out. He came quickly and had me on my in no time. I wouldn’t hesitate to call them again.
Had a tire go flat on my car. Braden came to the farm, made sure he kept me informed of when he would be arriving and got there in a very timely manner. He was so pleasant, knew what he was doing and before I knew it, had my flat tire off and donut on! Before he left he made sure I knew the safety issues of driving with the smaller tire. I recommend Lone Tree Towing and Braden!
Brayden with lonetree was super nice he was promt and friendly. We have used them in the past and will continue to have them be our wrecker service company .
Lone Tree Towing was professional, responsive, and affordable. They provided a same-day estimate and quickly scheduled the service. Brayden maintained excellent communication throughout the process, demonstrated professionalism, and treated my car with the utmost care. I would gladly use their services again and highly recommend them to anyone in need of their expertise.
Brayden was top notch! I’ve used Lone Tree many times now. Whether it’s a work vehicle or a personal- our first call will always be to Lone Tree! They always call first to verify info, upon arrival and even let me know when it’s drop off. As a female, I can say I feel safe using them anytime and I can’t say that for every tow company in our town . So if you value safety, great communication and a job well done, call Lone Tree!
My son and I got a flat on I-80, Patrick came out and changed it. He was super nice, helpful, and quick! Since he had to go back to GI anyway, he took the time to follow me, to make sure I didn’t have any issues along the way. Highly recommend!
Definitely recommend! Had a vehicle break down in Aurora and was able to get a tow to Grand Island within the hour. Marshall was very professional and was able to load my van that didnt have a working tire. Business was fast and friendly. Reasonable price for the work done. Thanks again Marshall for the assistance!
My buddy and I were on a cross country road trip when our trailer let go of all six studs on one side, not only was it midnight, we didn’t really know where we were. I happened to find LoneTree on google and gave them a call. Haley and Ruger answered the call, they said if we can limp it to the yard they will do their best to make something work. We kept trying ideas until we were able to work something out to get us to the nearest shop that had the proper sized tires for our trailer. Top of the line service. If I am ever in the area again I will definitely be a repeat customer.
Trent was amazing!!! He was quick, respectful, and all around amazing! We blew a tire on the interstate. After receiving our call he called us to get details and checked in with us several times. He made being broke down a much better experience!
Tow guy was very nice and work was very quick when he got to it. Only criticism is communication with operator. I thought I was getting service from the Hastings branch but she assumed I was in Grand Island and didn't inquire more about my location. Added more time to the experience than necessary, but overall I was happy with the assistance and the price.
I'm so saddened by the treatment we were given. My nephew was in a car accident if that wasn't already dramatic enough. The vehicle was was towed by lone tree towing. The cost started at 500$ but that's not the worst part. I spoke with kira we weren't allowed to see the vehicle or anything. Unless we paid. Never felt like a person just a paycheck. Since it fell on a holiday weekend she couldn't be bothered until the following week after the holidays. Never once was is there any compassion show to us.
I was traveling on a Friday night with the temp being -14 degrees when my car alarms started. I pulled over and was concerned about having heat since I couldn’t run the engine. Rick took time out of his weekend to come help! He was quick and went above and beyond to make sure I was taken care of. I cannot express my gratitude enough to him. Thank goodness for people like him in this world! He is top notch! Thank you Rick- you are the best! Tammi
On Friday, November 10th, we left Minnetonka, MN, to drive 30 hours to our home in Santa Barbara. With our two, 15 year old dogs nestled into their travel Snoozer Beds in the middle row, plus 2, fragile, antique, leaded, stained glass large window panes and other items, our SUV was packed so full there was nary room for oxygen. Barely 7 1/2 hours into our trip, our left rear tire shredded and we were able to pull off onto the shoulder of I-80 at mile marker 332, just east of Grand Island, NE. The wind was blowing and the semi-trucks were whipping dangerously close to our vehicle making it difficult for my husband to even check out the damage. Miraculously, a NE State Patrolman appeared behind us within 5 minutes while my husband was calling AAA Roadside Service. Within 5 minutes Lone Tree Towing parked in front of our vehicle and the driver, Trent, was so very efficient and helpful! While my husband, Mark, partially unloaded our SUV while I was trying to read the manual. Trent knew exactly how to access our donut spare and quickly replaced our tire. It was then that we realized we had absolutely NO ROOM for the blown tire and rim, even if I were to hold it on my lap. Trent was kind enough to offer to drive 15 minutes out of his way to drop it at Graham Goodyear Tire Company which was closing in 10 minutes and wouldn’t reopen until Monday! They were kind enough to stay open and waited for us to arrive! If Trent hadn’t been so quick, efficient and kind, we would have been stranded until Monday in Grand Island. Instead we were back on the road with a new tire within 90 minutes of our blow out! THANK YOU Lone Tree Towing and Trent for rescuing us! There are wonderful, good, kind, generous people in the world that live amongst us and go the extra mile to help those in need! God Bless these Earth Angels!
F350 and a 38 ft trailer. Tyler showed up in less than 30 minutes! Very friendly, courteous, and helpful. Went above and beyond just towing our truck and trailer!!! Highly recommended! AND, i absolutely LOVE this Peterbilt wrecker!!!!!! That thing is AWESOME!
Tyler did a great job getting my semi connected and moving quickly. Normally takes 3+ hours to connect, he had me connected in less than an hour and towed me to bosslemans. Very professional. Price was reasonable especially since i have been charged more for going less distance before. Definitely the go to if broke down in the area.
Such a wonderful company. We had a tire blow on Hwy 80 and didn’t have a spare so we were in need of a tow. Tyler was so helpful and went above and beyond to help us get our car towed from Aurora to Lincoln, helped us find a tire shop there, and even dropped us off where we needed to be in Lincoln, while the car was in the shop. Good people and great service. I definitely recommend.
Highly recommend this towing company for all of your needs, Tyler showed up very quickly and had my tractor trailer hooked up very fast, safely and efficiently. He was very respectable and friendly, he also went out of his way to make sure I got to my hotel safely as well as taught me a rookie driver a few things as well. Will definitely use these guy's again when my truck breaks down. This driver goes above and beyond for his customers.
Tyler, thank you so much for being my savior today! It was pleasure doing business with Lone Tree Towing! Tyler, towed my semi less than 45 minutes and got me to where I need to go in no time! Got towed from Aurora, NE to Omaha, Nebraska in no time! Not to mention he literally dropped me off at the hotel so I don’t have to wait for an Uber or taxi! Very helpful, respectful and of course professionalism! I’d definitely recommend Lone Tree anytime any day; get Tyler for sure! Thank you for the amazing service!
We would highly recommend Lone Tree Towing. Mitch was professional, courteous and highly communicative. He arrived Within 30 minutes of our first request and provided text updates along the way so we’d know Exactly when to expect him. He even offered my husband a warm seat in his Cab while he carefully loaded our vehicle. He also let us know once he had dropped off our vehicle at the dealership. He was a pleasure to work with - would absolutely use him again - although I hope I don’t have to!
