The lady that answered was rude! Hung up on me after asking about how much it was going to be! When the vechile was picked up she mentioned how we were pain in the butts! Just plain rude! Now I understand others who have complained about her!
I was on my way back to town and tire pressure was dropping rapidly. Called AAA and altho my interaction with them left a lot to be desired, Trent from Lone Tree Towing came out, saved the day and aired up my tire so I was able to make it to Walmart to get a new tire.
My car broke down in GI on a very hot day in July. We were apparently one hour from home.
Thank God I have triple A.
The tow truck driver was Trent, he made a horrible situation into a fun ride home. I know it's sound s strange to have fun being towed
But this guy had such a wonderful, uplifting personality.
I don't wish to be in that situation again but if ever I am I hope they send me Trent again.
Thank you Trent, you deserve a raise!
These guys were chosen by AAA to tow my car and within 15 minutes they were enroute to save me. Trent, the driver was on his game. He was awesome and kept me updated constantly. Because of his experience and customer service,these guys will get any future business from me regardless if it's AAA eligible or not. Thank you so much!!!
Trent was our hero, Sunday and his day off! still came through in a pinch. Had two denalis with bad gas. Got them both picked up and delivered to our shop of choice. Grand Auto Sales, the manager was there today too. . I know right talk about luck. Loan tree towing is a 10star if I could.
I'd give more stars if I could. Young man towed home my neighbors' classic car when it had an issue and pushed it down the driveway so she could get it inside before a storm. He definitely went above and beyond.
We were stranded on the interstate. Trent was called by the Iowa State Patrol and was there in less than 10 mins. Trent was asked to take us from York NE to Council bluffs IA. Trent was very polite and professional. He even stopped at a rest area to give me a bathroom break.
Excellent employee giving outstanding service.
My husband's motorcycle broke down along the highway a few miles from Hastings. I called Trent and he was there within an hour! He was very careful when loading it and securing it down and he hauled it to our mechanics shop for us. Great customer service! Thank you!
Stranded 30 miles out of town, Trent with Lone Tree Towing called as soon as AAA contacted him for the tow. Kept in communication with me throughout the entire process. Dropped my car at my mechanic and followed up to let me know the car was safely delivered.
Couldn't have asked for a better experience. Very personable and professional. Thanks for taking such great care of me!
If you're heading down the highway late at night hauling a trailer... You better have a spare tire just in case. If you're like me and forgot the spare then you could be so lucky to have a service like Lone Tree Towing around. He was courteous and professional and despite having to come out around 11pm to the outskirts of town, Trent did an amazing job with the very unorthodox task of loading up and hauling my enclosed trailer(sans one tire). All that and for a fair price that didn't break the bank. Well done!!!
Great customer service! Responded immediately, and even came to pick up my keys for the vehicle so I could continue to work while he picked up the vehicle!
Responded very quickly despite being very busy as a storm had put many people in the ditch. Extraction went fast and smooth and reasonable price. Very much appreciated
Had some truck issues and we appreciate Lone Tree for the fast service. Trent picked up our truck and was easy to work with. He informed me when he picked it up and sent our receipt via email. Trent went above and beyond for us. We will always recommend Lone Tree Towing, they are super friendly and very helpful. They totally deserve a 5 star rate.
Lone tree towing was a big help getting abandoned vehicle off the lot but also came out the help us with a truck event at Walmart to raise money for children’s hospital they didn’t even get scared off by the dinosaur! The staff was friendly and respectful.
Trent with Lone Tree towing was prompt and helpful. I didn’t know that our AAA would cover a tow to Omaha where we have our truck Serviced. He said he could take there and it was cover. Trent is very professional and great to work with.
Loved how quick Trent was at picking the phone up and getting there and keeping the travel that he had to take me very fun and enjoyable! Will definitely call them if ever need a tow again!
Lone Tree and their crews were super helpful with a freight recovery I recently had. They were right on time as scheduled and the transfer and delivery went off without a hitch. Drivers were very helpful with photos I needed as well. I highly recommend them and will definitely use them again if the need arises.
Very impressed with this company!!!! Trent arrived within 10-15 minutes from me calling. Helped with an easy quick fix to get my car home instead of towing it. Thank you Trent much appreciated!!! Will definitely use your services again
Our vehicle had gotten stolen about a week or two ago, made some calls today and located it through the amazing call center lady (I forgot her name I’m so sorry). And a huge thank you to Trent for all his help as well. 10/10, definitely recommend and will definitely come to them for any towing/related needs. also, the lady who I spoke with on the phone and Trent are both very professional!! They are amazing!!
I was stranded on the side of the interstate. Lone Tree was great to work with! You speak to a real person, not an automated person. I received a call from a driver within minutes. My driver, Trent, was awesome! From his communication to his personality, he made the situation easier. You are in good hands with Lone Tree Towing!
Trent did a wonderful job towing our 1991 Jaguar. He was very professional. He was very pleasant to work with. Great price as well! I will definitely use them again!
Trent was great! We were stranded in Nebraska and AAA sent them. We sometimes have problems with tow truck drivers not being able to get our low profile 1983 Porsche 928S on a flatbed without damaging the front spoiler. Trent had blocks with him and got it high enough to pull it up on the flatbed with no damage. He also gave us a lift into town to the repair facility. We really appreciate the friendly service!
My car broke down an hour outside of Lincoln on my way to CO. AAA connected me with Trent from Hastings Lone Tree Towing and I couldn’t be more pleased with my experience! He was polite, reliable, and extremely helpful. It wasn’t an ideal situation, but the service I was provided made car troubles less stressful! Thank you, Trent for getting my car back to Lincoln safely and promptly!
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