Outstanding down home, neighborly service with a smile and excellent mechanical expertise! I stopped in with a grinding noise on my front end, quickly diagnosed as bad wheel bearings, they found the part in Sidney, pulled some strings to get the hub to their shop, installed, and I was on my way. Best on-the-road “do what it takes” fix I’ve ever experienced in all my travels across the USA!!
Be very weary of this shop. Just because Napa is gone, does not give them the right to rip customers off with grossly overcharging. Even though I am not a local, I have tried to support every business in that community fairly, and treat everyone the way I would like to be treated. I used to bring these guys fresh fruit from my travels, give them business, and stop in to chat when I came through. But when they refused to give me an estimate to do a quick weld on my gooseneck for a receiver hitch to fly my American flag, then 10 minutes later they wanted $300. I couldn't believe they were serious. Now the weld is excellent quality workmanship, but literally it took 5-10 minutes tops, and they refused to tell me what they were gonna charge. I would expect this kind of treatment from the other side, but not my own countrymen. Seriously. I hope they really enjoyed that money, cause it's the last they will be getting from me
Thank you for having enough vehicle batteries for all the cars and truck we have I believe you fixed four or five new batteries to get us all back on the road. Dads, Daughters, Sons and mine.
The wait time to get my tire patched was alot longer then I'm used to and the price was alot higher then other local places, other then that, the workers were friendly and nice.
HiLine accommodated me last minute, tried extra hard to diagnose my engine light issue, fixed it, sent me on my way. I was very happy and appreciative.
I was stranded on the highway and a long way from home and there were no available motel rooms and these people went above and beyond spent over 6 hours getting my truck fixed and me getting back home they are #1 for service in my book and I will be going back thank you do much
Called to see if i could get a clutch adjustment and overhead done, showed up with truck and they said now have to wait till next morning. Waited, called the next morning and they started on a different project. Wouldn’t be upset if they just said they didn’t have time. Wasted 2 days. Never again.
My partner and I found ourselves stranded in Culbertson on the way through. Our truck died at an intersection. I called Hi Line even though they were closed - the admin answered and let me know the mechanics had gone home, but we could come buy oil to see if that would fix the problem. She was an absolute angel - she went above and beyond to help us out and even drove us to our truck to get everything taken care of. She was able to get our truck eunning again. We were back on the road in no time and I'm incredibly grateful for the help. I would recommend Hi Line 100x over. Thank you!!!
