Montana City Towing in
Montana City (MT)

Called MC Towing for a jump on a dead battery. The guy answering the phone told me someone could be there in 20 minutes and someone showed up in 15! Logan was very nice and helped me get back out on the road with good advice to keep things running.

Connected with this company twice now through AAA and got Brandon as our tow truck driver both times - and how lucky are we! He was so friendly and fast a year ago, when we first met him, that we recognized him immediately when he showed up for our call today. What a great guy and such a hard worker! Thanks again Brandon!

I called AAA on a Sat afternoon and they sent Montana Towing with Logan being the driver. This young man was amazing, friendly and so helpful. The service garage was closed where I was going to take it but we quickly went across the street to another garage. Can not say enough about his helpfulness.

We connected with Montana City Towing through AAA Roadside Assistance. Dusty was very attentive and timely in reaching us. We found his calm demeanor, patience and knowledge very helpful amidst our distress. Interpersonal skills go a long way to set the tone during times of unexpected events. Our car was towed to our preferred destination and we were very satisfied for the service provided.

Jake showed up quite a bit faster than AAA quoted. He offered experience and quality service. I got back on the road faster because of his help.

My car broke down on a Sunday morning in a more rural area outside of town. Many other towing companies refused to respond due to the time and location, but Montana City answered immediately, were on the way in minutes, and handled everything seamlessly. I would recommend their services to anyone, they did an outstanding job!

I've used Montana City towing twice, once for my personal vehicle and again when my RV broke down and these guys are awesome. They're timely, efficient, and customer oriented. Brandon was the nicest when helping us with the RV. These guys will always get my business, if I ever need them again.

I made a silly mistake about how much snow was on a road near the pass and had to call these guys to come pull me out. They got there super quick, were very polite, and pulled me out in no time. I felt pretty dumb about the whole situation but these guys were so nice, making me feel much better!

Best roadside assistance ever, and I have had plenty. Quick, accurate, pleasant driver and a much needed task that got done easily. AAA and Montana City Towing get my vote!

front desk lady has no idea what she’s talking about, need better communication in the business. also needs to loose her snarky comments. when i needed assistance Rob was there with speed and service and had such a great attitude. keep it up Rob, look for a new desk manager!

We were halfway through a long-planned, cross country trip when we broke down on the MacDonald Pass. Called our Big Three Dealership. Absolutely zero help. We then contacted Montana City. Rebecca was immediately helpful and dispatched one of their towing operators. On the side of Hwy 12, this operator accurately assessed the problem, recommended an amazing repair shop, safely loaded up our Class B camper onto the flatbed and drove us to the shop. All in less than 90 minutes. Absolutely incredible. With Montana’s help, and with the responsiveness of their recommended repair shop, we were back on the road within 18 hours. A potential vacation disaster turned out to be one of the best customer service experiences we’ve ever had. Kudos Montana, you are the FIRST-CLASS BEST!

Thank you Rob for going beyond your job to get our vehicle out of quite a rough spot. Not just the hard work but the knowledge you used to lesson any damage already made was outstanding! This was a Saturday night call and on it within 30 minutes!!

These guys were great. Easy to get ahold of, fast service, helpful knowledgeable staff. Could not be happier. Give them a try for all your towing and recovery needs.

5 star rating! You went above and beyond in recovering my vehicle from deep creek canyon this past weekend. I can’t thank Robert enough for his hard work in not the greatest conditions. Great customer service, I highly recommend! Beyond thankful

I am a 25 year customer with AAA. I have been a Helena Resident for over 15 years, and during that time, have regularly used MT City Towing for my AAA service calls when it was needed, under mike, the previous owner. Sadly, since Mike sold the company to this new owner, they have rapidly been less than useful and confrontational. A few short years ago, I had a AAA referral to them for my F250 battery needing a jump start. MT City Towing literally sends a small car with a battery-pack booster, and NO JUMPER CABLES. The boosters are for small cars with ONE battery, not a big pickup truck that starts with TWO large batteries...especially one that was completely drained due to a child leaving a light on. They failed on that job. When they left, I called my neighbor to bring jumper cables, and I had it running within seconds. Jumper Cables worked. I called AAA and informed them they did not successfully jumpstart my vehicle. Were they going to scam and try to get payment still? I do not know this fact. Anyways, for the last few years since that event, I am still using AAA, I have had normal tow requests for mechanical failure, batteries, or whatever life throws my way, and each AAA call to this company has been rejected. MT City Towing is literally the ONLY AAA authorized tow company in the area for over 50 miles from Helena. AAA Rep once told me specifically, Montana City Towing do not wish to do business with me anymore. Why would they reject me as a customer? Because they failed a customer and sent a puddle-jumper to boost a manly truck for a battery jump? Were they still trying to charge AAA for their failed jump attempt? Why is any of this somehow MY fault? They failed me, and my entire family gets blackballed and inconvenienced? MT City Towing literally waits for the hour to expire then rejects my service request, causing AAA to find another company in the network to satisfy the tow request, which is usually from Garrison, or Drummond, or even Boulder, which are at least an hour or more away. That means we as "Premium" AAA customers, wait 3 lousy hours for their petty actions and lousy customer service. Please know, I love my community, but I hate bullies doing this bullying tactic to honest customers, or to our neighbors. Each time they do this, it delays my service request for over an hour on top of their hour of timing out he clock, before they refer to another company, and the next referral usually is a 2 hour additional wait, thus defeating the purpose of AAA fast 1 hour tows. This one today is re-dispatched from Drummond, and hour away from my location. Until they make this right, I will forever keep this negative review up and also will send a complaint each time they reject me to AAA. To me, at this point, Montana City Towing should NOT be brandishing the AAA logo on their vehicles.

Extremely helpful and professional. Nice people, pleasant to deal with. They towed my vehicle to an intermediate destination to await its repair appointment, then again to the repair shop. All easy to arrange!

Incredible customer service. These guys go above and beyond to take care of their customers and vehicles, going the extra mile. They are timely, communicate well, and leave you with 100% confidence in their work. Cannot recommend highly enough. Thank you Montana City Towing.

My car was completely’ dead’, no lights, nothing electrical worked and of course the car wouldn’t start. I had left the car in Reverse all night instead of in Park. We tried ourselves to charge the battery but it wouldn’t take the charge. I called AAA and your guys were here in less than half an hour. They took 5 minutes to get it running again they were very cordial, nice to deal with and gave advice on getting it fully charged. Best service we’ve had ever!! Thank you!!

We broke down 10 miles north of Helena. AAA dispatched Montana City Towing. Logan was there within 30 minutes. He was amazing, loaded up our vehicle and delivered it to Dodge dealer. He waited for us to be checked in and then dropped us off at our hotel. Exceptional Service.

Phenomenal service. I used AAA twice in the last week, and Dusty helped me out both times. He was very kind and professional. I can tell he’s a tremendous asset for the company. Exactly the kind of person you want helping you in -30 temperatures. Definitely going to recommend this place to others. Dusty, keep doing what you’re doing. Relationships will take you far in business!

Most outstanding business in town! The driver was very courteous and kind, they were very quick and efficient, and opened my vehicle with no damage!! I highly recommend their services, and will definitely be using them in the future!

The Montana City Towing crew is one of the BEST that Helena has to offer when it comes to tow companies! These guys are top notch. I can’t say enough good about them. They are professional, reasonable, friendly and prompt! I would highly recommend Montana City Towing!!

I have had two incredible experiences with Montana City towing. I hit a deer on the interstate and totaled my car. Montana City towing was at the scene right away. They were caring, professional, and friendly. I forgot to get all my belongings out of the car. The next day I went by their yard but they were closed. There was someone there working and when they saw me looking through the fence they ran out and let me in to retrieve my belongings.The second experience was through AAA. My son's truck battery was dead and in the process of us trying to jump in the keys inadvertently got locked into the car along with his small dog. Montana Towing had a technician at the scene in less than 15 min. He also was very caring and professional. He had the door unlocked and the battery recharged in less than 10 min. They have won all of my future towing business

We were stuck on the side of the road and a Montana City Tow truck happened to be driving by. He stopped and asked us if he could help. He had all the tools we needed and even fixed it for us. We were very grateful for his generosity and help. He was very friendly and polite and was a lifesaver for us!

A customer locked her keys in her truck along with her 3 yr old child at Safeway Fuel Center. Dispatch told us 15 minutes after we called. Owner Brandon pulled up in less time and opened her door in less than a minute. Amazing. Great job Brandon and Montana City Towing.

I was in a serious pinch. 4 hours from home and 4 hours from my destination, 3pm Friday on a holiday weekend. My auto club recommended a shop on the other side of town that wouldn't have time to look at my car today. Travis from Montana City Towing called all the nearby shops that he knew and trusted and managed to get one to look at my car. He hurried me and my car to the shop and had a quick conversation with the mechanic. Because he knew my situation, I half expected my tow driver to tell the shop how desperate I was and could be overcharged. Instead, Travis seemed to be genuinely asking the shop for help on my behalf. Amazingly, they were able to get me fixed and on the road just before they closed that same day. I honestly believe that Travis' quick work and local knowledge saved me from the cost of 4 nights in a hotel as well as the misery of staying 4-5 days in a town where I know no one.

I would 100% recommend this place to anyone! After locking my keys in my car over 300 miles from home on a Friday night at 11 they came within 30 minutes and got my keys out for me in less than 5 minutes. Travis was so friendly and helpful. Could not be more grateful!