Chrystal and Aaron were life savers. We needed our rental car towed and Chrystal provided me with better options than what the ca rental company was suggesting. If I’m ever back in the Bozeman area and need a tow, I know who I’ll call!
Tonight my vehicle wouldn't start so i called them. Then it (oddly) started when the driver got to MSU where my vehicle was parked. I offered to pay him for showing up but he refused payment. AAA+ & Highly recommended! My employer also uses Bozeman Road Rescue when the fleet vehicles need to be towed.
I had an engine seize up just outside of Cardwell. I called around to check prices and availability and found Bozeman Road Rescue. Their prices weren't the cheapest that I found ($703 when all said and done), but the "other guys" never picked up their phones or had availability. Being late in the evening, stressed about a broken down daily driver, and almost 70 miles from home with work in the morning, these guys ended up being just what I needed.
Gunner drove out immediately from Belgrade, cracked jokes as soon as he pulled up, hooked up my rig seamlessly, and made great conversation on the way back. He took care to make sure my car got home without a scratch on it, and helped make a stressful situation a little bit easier. You have my vote to give that dude a raise.
All in all, glad these guys could give me a hand. They'll have my business if I'm ever in such a situation again.
Called on a Friday morning for a tow and driver was at my door to pick me up in 20 minutes. Drove up the canyon to my vehicle and got it on the flat bed and home in a heart beat.
Friendly driver, fast service, professional, clean work. Will call them again if I have an issue in the future
I waited for over an hour for a tow truck to come that never arrived. I called these guys and they were there within about 15 minutes. They got my car right where it needed to be. They were kind, professional, and quick. I am very grateful for them!
Simple jerk out of the ditch not 5 miles from their location on a quiet road = 440.00! I've been towed over 4x that distance for half the $. Never again. EDIT: It was not 30' off the road. I drive that road 4 days a week and the marks are still there, check it out.
Had an appointment created from insurance roadside assistance and was confirmed by both the company and my insurance app, and then the appointment was canceled for no reason by the company.
This left me stranded and scrambling. Very unprofessional. I would have at least liked a call explaining my cancelation.
Fast service, friendly driver, very helpful and professional! I went to leave from work and my power steering went out suddenly. Called my insurance roadside assistance number and they sent someone right away. The ETA was 90-120 minutes and he was there in 30. Got my car loaded up, dropped me off at home on the way to the mechanic of my choice. Much better experience than the last tow I got with a different company. Thanks so much!
Louis deserves a major bonus 🤣
10/10 for his knowledge and dedication. Not only did he get my car started but he saved me $719. Louis made sure to stay with me until I had a solution for my car. He saw my son in the car and knew I didn’t have any family close by. I had an hour and a half drive ahead of me. I am thankful for his dedication, effort, and expertise. Thanks to him I am able to sleep in my own bed tonight without spending any extra unnecessary money. Thank you Louis. And thanks for putting up with my sensitive butt.
Broke down late Friday, spent all day Saturday to get AAA arranged only to spend another night in our car until Sunday. To then be told Sunday it would be Monday before we could get help. Crystal (?) immediately called us when I got off phone with AAA. “We Got You! I’m sending my 4 door truck so your family can all travel back together. Your not spending another night in the car. Louis was our driver. He was there before expected and very social. Had a pleasant and safe ride home.
We have Roadside Assistance with our brand new vehicle. After needing to utilize this service today, they were "unable to find someone to help you". I then called Kendall Ford to let them know and shortly after I got a call from Josh with Bozeman Road Rescue saying that they would certainly come help me after their driver finished another call. I thanked him for helping.
Later, he called to touch base as the Roadside Assistance company was blowing up his phone...our too 🤦🤦. He remained cool, calm and collected! Mr. Gabriel soon arrived and got us all taken care of. Gabriel was professional, efficient, attentive and personable! We appreciate his attention to detail and taking the time to explain things to us! He's a great hand!!!
Very, very pleased with Bozeman Road Rescue and recommend 10/10!
We were in a very scary situation 40 miles outside of Bozeman, flat tire -26 degrees. Even though they were backed up for 4 hours they tried their best to get someone to us within the hour to tow us. We braved the cold and changed the tire ourselves but they were so helpful and kind and really went out of their way to get someone to us in a scary situation! Everyone we interacted with was so personable and kind! I would highly recommend this company, good people!
I would give more stars if I could! These people went above and beyond for my family and I after we were stranded 19 miles outside Bozeman while on vacation. Not only did they tow our car but bring us to the nearest hotel. There is not enough words to express our gratitude. Thank you so much for making us a priority that night as we were out of state with our kids and were panicked. These people truly treat you like family!
We broke down in a brand new rental car several miles away from any nearby town. We barely had service and we were super nervous that we weren’t going to be able to actually leave before nightfall. Luckily the moment that DJ got put on our tow they were there as quickly as they could possibly be. He went out of his way and even allowed us to transfer the items from our rental car into the tow truck and made sure that we were able to get a new rental car before leaving. I cannot begin to express how grateful we are for this company and how professional and friendly the service received was. While I hope I don’t ever need a tow again this would definitely be the number one choice if the need arose.
One other thing that I definitely noticed was the way that the car was strapped down he took a lot of time to ensure that everything was done correctly and it seemed as if he actually put more tiedowns than I normally see a towing company use. Seeing that would make me especially happy if it was my own car. highly recommend these guys!!
Thanks Dj (I hope I got your name correctly that was what showed up on the national car rental app)
Amazing service during a bad situation with my car!!! From the minute they were on the way to the time that I was dropped off at my house the service and geniune caring was great!!! Matt was so kind, worried about my safety while he loaded my car. No one really ever wants to deal with a towing company but if you need one this is the place to call.
My SUV needed a tow. He was very helpful and informative also he let me know that my insurance coverage covered the tow. That was great news to me I didn't even think of. They where quick to answer phone, quick to pick up my car, and perfessional took care of everything over the phone. I don't normally leave reviews but being greatly satisfied, I will refer friends to them and use this service again. Thank You so much!!!
Josh & Bozeman Road Rescue are outstanding and highly recommended. My car was stuck and I received professional, prompt, and expert service for a reasonable price. Don't hesitate to call them if you're in a pinch!
Josh showed up right away, we didn't have to wait for hours to get towed. He is very fast, friendly and professional. Did an amazing job! Thank you so much! I could never express my gratitude. You will always be the only ones we ever call. Thank you thank you thank you!!!!
The guy who owns and runs this company is SO nice! He came to help me with a tow late at night, tried several ways to start the car so I wouldn't need a tow, and dropped it off in a difficult to find location. Super friendly, quick, and professional. 10/10 would use Road Rescue again!
I locked my self out of my truck at Costco with alot of frozen food inside the hot truck.
I called four different places of which none of them could come sooner than an hour if at all.
I called Bozeman Road Rescue and 10 minutes later my truck was unlocked.
The lady (owner) was very friendly and knowledgeable. I will use BRR again if I would ever need a locksmith.
They also do towing.
Crystal was an angel!!! She totally saved the day when another company failed to unlock my car for me. These guys are professional and very sweet!! THANK YOU SO MUCH!!! :) Your kindness and helpfulness are very appreciated!!!
Locked my keys in my running car, they were there like 7 minutes after I called them. Super friendly and fast, got in my car in no time. And being a broke college kid, they explained how my insurance could help cover the fee (since I have towing coverage) which I really appreciate. Highly recommend!
Bozeman Road Rescue has saved the day again!! A month ago I needed a jump start and this week I locked my keys in the car!! Crystal arrived quickly and had my car unlocked in no time! She was such and angel and so kind!! I highly reccomend this family and their company!!
Roadside Rescue came out to me and fixed an issue that a previous wrecker couldn't resolve. Not only did they know exactly what they were doing, they were incredibly fast and friendly. Their eta was 30 minutes, but they were there and finished before that time. Thoroughly impressed! We'll recommend this for all our Bozeman friends.
What an absolutely amazing company and truly incredible people! Very quick (less than 10 minutes) Crystal, one of the drivers, saved the day!! She rescued me from being locked out of my car. I felt like a total idiot and she made me feel so much better and quickly and easily solved my horrible predicament. I don't know what I would have done without her!! Exceptional customer service!! All around great people. Would recommend to anyone! I Will definitely be sure to use them for all future lock smith issues!! Thanks Josh and Crystal!! I appreciate you! It's good to know there are still great businesses out there with good people!
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