What clients say about NAPA Auto Parts - Whitefish Auto parts in Whitefish (MT)
Been using NAPA for years. I understand how much inflation affected us all but this a little out of control guys. $95 for a hand held butane torch in store, same exact product online for $23? Come on now?
so there is really a good group of guys that work here. didn't meet any ladies yet to be clear.
this is my go to store, came highly recommended by Mr. Michael the awesomesauce mechanic in the area and he wasn't wrong.
Knowledgeable, professional, and so helpful.
thanks to whitefish napa!
91 ford ranger ????
Layne was super helpful!! If you need something for your vehicle. Napa of whitefish will get you what you're looking for!! Thank you guys!! Keep up the good work
Stereo typical snarky whitefish people couldnt help but to correct me wherever they could but when It came to actually selecting parts they couldn't guarantee I had the right blinker bulbs never thought I'd say this but Napa got whooped by auto zone this time
My goto auto/truck parts supply spot. If you're unlucky and they don't have what you're looking for, they can usually get it the next day for no additional cost :)
Today, I stopped into this store to get a replacement hi-beam lamp for our Subaru. Daniel (I think that was his name) was incredibly helpful - going above and beyond expectations. This was the second time I'd come into this location since we arrived in town for a month-long stay. If we lived here, I would not hesitate to make this my auto-parts store of choice.
We were staying in Whitefish for a weekend trip to Glacier National Park. Had some car troubles and stopped into the Whitefish Napa. The Napa employee, Rick helped us change out our battery, found us the correct Alternator and even gave us a name to a mechanic who was able to get us right in to change our alternator within 15 minutes.T.J. Changed the Alternator within the hour and had us back enjoying our vacation in no time.
Could not have asked for better service. Saved our vacation, most Thankful!!
I came from Whitefish to pickup a battery They set aside for me & they don't have a public bathroom but we're nice enough to allowed me to use the one in the back.
Friendly staff!
As somebody who doesn't have vehicle expertise, going into auto stores is often an intimidating experience. Rich had a positive and friendly demeanor, helped me without coming across as condescending, and went above and beyond to get me the correct items. I always have good experiences with this store and its team. Thank you!
Clean store. Clean parking lot. Plenty of staff to help you find quality long lasting parts. Don't forget to use your AAA card for great discounts on parts for your vehicle.
I Love Whitefish Napa Auto Parts. Being a General Manager of a company in the valley and making customer service my priority, my standards for being pleased are probably too high. With that being said, Napa Auto Parts always comes through. The knowledge they have, the help the provide for those who do their own "wrenching" is incredible. Always friendly and always want to help. Thank you Napa for being a great piece of Whitefish.
The staff here is awesome! I went in to buy some floor mats and accessories for my car, they helped cut the floormats to fit for me and also used a tool to see why my "check engine" light was coming on. Always very pleasant . They also provided great recommendations as to where I could go get the service my car needed and a detailer in the area.
Shout out to Sean (spelling?) for helping us out with our battery today. Helped us track down the right part and gave pointers on installation. These guys care about taking care of customers, not making quick bucks. That's what I call good business.
Best NAPA I have been to in the US....i have been working on my vehicles for 35 years, lived in several cities all over the west, and often avoided NAPA because of higher prices on parts. Always seems the same as the national chains or better and the guys that work here are very helpful. Almost like a comunity center for diy mechanics.
Very knowledgable and helpful. Reserving for in store pick up went smoothly. I just tried it for the discount and they were very helpful and nice with my incompetence.
Napa has always had very good service and knowledgable staff. Most of the workers there have been there since I was a kid getting car parts with my dad. They even remember my name when I go in. There is always somwone there ready to help and even to show you how to replace a part and what part needs replacing.
Place that give good help when your a female and don't know a thing about cars thay care, and even will do the replacement for you if thay can great job Napa. ☺️
After going to Napa for the third day in a row I am still shocked at the LOW level of customer service especially towards women! I stood in line while two men who walked in after me were helped before me. I had to special order an item from them that I researched online, after two attempts they still ordered the wrong item. I am an engineer and know quite a bit more about mechanics than anyone who works here. Will order everything I need online from now on or make the drive to Kalispell where I am treated like a real customer!
Worst customer service I've ever had literally had Rob one of the workers up in my face screaming cussing at me and threatening me when awls I offered was the upmost respect I feel bad for the other workers that have to work with him because he seems to be the only indecent one there I would not suggest this place for anybody in Crosslake or anybody else in the world they truly do not put customer service first or at least this was my experience I am a new resident and this was a horrible experience for me I hope Napa or whitefish will soon fix this dilemma it is sad to see one person lower the reputation for the entire store
Website