As a female from out of state, I’ve had my fair share of bad experiences with auto shops. A & A was incredible from the second I called. The work they did plus the clear communication and flexibility working with my schedule makes them hands down the best in the Deer Lodge/Anaconda/Butte area.
Best Experience i have eve had. They went well above and beyond to get my car back as quickly as they could. Melissa spent more time than she needed todealing with my warrenty company and got as much as she could out of them even tho they were very hard to deal with. I highly recommend them. And will for sure go back for all my repair needs.
Excellent guys. I had a misunderstanding that resulted in one of my Volkswagens being left at their shop. Two and a half years later he called me asking about the car. Very honest excellent mechanical help as well
Tim at A&A technical is amazing. He was the 3rd tow company I called. I was traveling nd hit a slick piece of road and ended up in a ditch. I had my son with me and it was snowing. He quickly came out reassured myself and my son everything was going to be ok. Super friendly and quick service. I hope I never have to be in a ditch again but I know who to call next time I'm in the area and it happens.
Our car broke down on the interstate on our way to Bozeman to see our niece. A&A tow service was quick to come out and helped my husband repair the radiator hose that broke cuz the repair shop was closed. He was so kind, professional and went above and beyond his services to get us back on the road.
A&A Technical Repair was so helpful! I was visiting my parents from out of state and my AC stopped working. They were able to squeeze me in and recharged my AC. Very kind and professional!
Car broke down on way to Butte. Called and got through immediately to driver, Jason, who was very polite and informative. He towed us into Butte and put us in touch with a great auto-repair shop. Very happy with the quick response and help that was provided.
In the last 7 years, every vehicle I have had repairs to were done professionally, promptly and on estimated budget.
The administrative staff is helpful and knowledgeable about automotive repairs.
I trust them.
Very happy with the quality of service and their straight forward approach. They dealt with my warranty company and delivered bad news on the warranty company's behalf (not there responsibility) and work with me on everything. Highly recommend. Go somewhere else, then come here to get it fixed.
My family were on our vacation and our Ford Excursion began making alot of noise. We limped into the closest shop. We did not have an appointment, they were super busy, and yet they took the time to help diagnose the issue. They advised us not to drive it and offered to tow us to another shop! WOW! Awesome service from these folks and I can understand why they were so booked out. Thank you to A&A for going the extra mile.
My truck was overheating so on a recommendation I stopped in. John (the owner) was very helpful and took a look at it right away and got me taken care of and back on the road in no time. John and his daughter do a great job and I will gladly go back whenever I need my vehicles repaired. They are honest people and care about their customers. HIGHLY RECOMMENDED!!!
My car works like a charm after they worked on it. They gave helpful advice on taking care of the engine and seem to genuinely care. Everyone was very friendly and helpful. I also felt like their price was reasonable.
I took my 2010 Honda Insight in, speculating from her behavior that she needed a new starter. I've been to mechanics before who would have run with that speculation and told me I was right about that, plus tacked on whatever was actually wrong, just to get more money out of me. Not these guys! They checked my baby out thoroughly, and found that the 12v battery I had just put in over the summer had turned out to be a dud. They worked with the retailer I got it from to get a replacement under warranty, cleaned up the connecting cables and whatnot to ensure a good connection to the new battery, and checked her again to make sure there weren't any other problems. There weren't, and they were honest about that, so they ended up saving me a TON of money over what I was expecting to have to pay if I'd been right about the starter! What I did get charged for (initial diagnostic, installation of the new battery, and a little for supplies used in cleanup), I found to be well within reason of other mechanics I've been to for various services. They also managed to only have to keep my car overnight, and only because they had to order the battery (the Insight requires one of odd dimensions). Melissa was incredibly friendly and communicative throughout the process. As I told her when I checked out, I will definitely be using A&A for all my car's needs, from now on.
Talk about great customer service and compassion. I locked my keys in my Jeep while at Discovery on one of the busiest days of the season for them due to icy road conditions. My new AAA account was not available due to the 48 hr new policy period that AAA has and so they were willing to give me an estimate that was within my means. Very friendly and personalized customer service. Quick response time. Timely arrival and service updates and an eagerness to provide quality service. These are all the professional qualities that encourage me to use their services in the future should I ever need them again. Thank you so much for all of your help!! -Bry
Absolutely fantastic. I had a very weird issue with my car. They were the only ones that actually researched the strange issue instead of just quoting the most expensive possible option. On my more straightforward repair that had a obvious fix, they got it done quickly.
Great bunch of employees, but don't fully agree with there prices. Personally speaking if you have the ability to I would call around and see if there is a better price for service. I do not have the best income so baggers can't be choosers i gurss
Honest. Fair. Thorough. Quality. That pretty much sums up my experience here! Took my minivan here to get the engine replaced. John and Melissa were extremely helpful and thorough in finding a quality used engine replacement and did an excellent job installing the engine and the supplementary parts. My van runs smoothly. They also maintained good communication with me throughout the process. I am happy and impressed with the work, the price, and the service!
Came to tow our pickup after someone slammed the back end out of no where. They didn't have to but did look under the truck and pull the bumper out so we were able to at least get it home without the tow. Quick and nice people. On a customer service stance, they were great!
don't waste your money, go somewhere else.
They misdiagnosed my car and were COMPLETELY unhelpful.
AND EXPENSIVE.
It makes no sense.
&to the reply on the review before mine...you guys DO own the car wash, and it is always disgusting. That should have been my first hint but I didn't know that until afterwards.
The shop does great work. This review is for the car wash they operate.
Every time I go to wash my truck the sprayers are broken the chanechmachine doesn't work and the bays are so dirty you can't clean anything.
Called them after being very rudely disrespected by a towing company in butte. They went more than out of there way to make sure everything was taken care of as well as awesome communication . Thank you guys so much
Hugely impressed. Towing companies can be shady and I expected to be hugely overcharged, but it was affordable and the tow truck driver was friendly ans professional. I would use them again any time!
More friendly and professional than the 3 others towing companies we called, got to us in a very reasonable time and left us with a smile on our faces after we ran out of gas and they came to the rescue. Thanks!
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