Gibbs Equipment and Towing in
Glendive (MT)

Came in on a Sunday to help my boyfriend who was stranded with a bad wheel bearing on his way home. Very nice person and awesome service.

I can not thank Mike, Kerry, Austin & Kyle enough for their help and assistance at a time and location where no one else was available for me. Their kindness and communication went above and beyond any possible expectations I had when I called them. Just a great group of people that I honestly can't say enough good things about them. This review doesn't do my level of respect and gratitude owed to them enough justice !!!

If you’re going through Glendive, Mt area and have a breakdown, the crew at Gibbs will get you up and going in a timely manner and clean out your bank account all in one motion. $1512.90 to change a 7’ 5/8 coolant line to the transmission cooler, charged 3.5 hrs (1/2 hour charged for the owner, Mike, to come and check out the repair for 1/2 hour which he was here for 5-10 minutes at $125. I had the hose almost off when the mechanic showed up, used my tools to do the repair. Beyond over priced.

If you ever need help on the road with the toe Make sure you call this guy was awesome was there within 30 minutes which was super fast expected way longer help me out with getting my truck repaired great communication all the time I'd go back just to get my truck fixed if I live closer.

Be aware They are Fraud. My truck breakdown at Wibaux Rest area it s 30 min drive from there shop. 30min come to told that ur air compressor is bad nothing done on truck and 30min back. Try to charge me 3hrs of labor $750.00. And then settled on $500.00. Instead call mechanics from Dickinson ND.

If you work hard for your money and value good work and honest people DO NOT DO BISNESS WITH THIS COMPANY! The work that I way over paid for at this shop has ended up in 2 different shops with in the last month to fix what they fixed. When I ask about them making it right and helping out with the repair bill they blocked my phone number so I can't call them. Pretty sure if your place was even remotely honest you would not be blocking people from calling you. They charged me over 3 times what there original quote was. Took 3 days to do the repair and still charged me the emergency rate of $200 an hour for the whole bill.

My daughter broke down outside of town, less than 12 miles. The tire flew off the trailer, sheared the lug studs, ripped up the rim, & dragged the trailer on the ground til she could pull over. Some guy stopped by to warn her about Gibbs, not to use them at all costs, said he'd charge her thousands. She called to get a quote, & being naive to traveling across country or needing to be towed, thought the $700 that Gibbs had quoted her for 21 miles was decent. When she told me this I called him to confront him of this price, because it is obvious that this was taking advantage of someone in need. He was condescending & made it seem like ha ha we had no other choice. Extremely pompous sounding. He said they drove by the trailer & thought it would need a new axle, but couldnt quite say if it would be under $2,500 for repair. My daughter had sent me pictures. It was obvious in the pics the axle was unharmed. I drove 6 hrs to where she was, jacked up the trailer had the tire mounted on a spare rim, replaced lugs, lug studs, u-bolts & tie plate, greased their bearings, & they were on their way. I made sure to take the opportunity to show them how this was all done in case they'd need to ever do it again. Cost us less than $200 to do it ourselves, 12 hrs of driving total, & a couple hrs of fixing & limping it to town. Way better than getting scammed for thousands for something so simple. I can't imagine this business portrays what Montanan businesses are like, but Gibbs sure doesn't help the image of the local people. They should be ashamed of themselves. I beg anyone in the area to avoid Gibbs at all costs & please read the other horror stories on these reviews.

Gibbs Equipment was the most unprofessional shop i have ever experienced. I sat in the lobby for about 3 hours after the head mechanic Austin told me his boss Mike Gibbs would be there in a couple of minutes with no communication. I finally got to speak with Mike after him not showing up but calling me and deciding to use very foul words and be very disrespectful over the phone. They charged $540 to make a phone call that lasted 10 minutes and i ended up paying for because they refused to let me leave and blocked my vehicle in front to back. With that being said i decided to call the police. His employees lied about the hours it took them to do their work not only to me but too the glendive police . I sat there and watched them load my truck on my trailer that took 30 minutes but charged me for 2 1/2 hours of labor. Not only that but i have text messages from the head mechanic Austin that explained to me they worked on my truck for only 3 hours and decided to charge me for 7 hours instead. Even if gibbs equipment was your last resort i would highly recommend you to figure out a way to get it done yourself.

This is a 10-star rating because 5-stars aren't enough for Gibbs Equipment and Towing! We were traveling on vacation with our Toyhauler, and a axle spring broke on the Toyhauler. Mike Gibbs and his crew were very knowledgeable, skilled at their trade, efficient, and accommodating. Even though they were very busy with other repairs, they made sure to get our repair done to get us back on the road. We can't thank Mike Gibbs and his crew enough for all their help. Thank you again, Wade & Mary

I am absolutely satisfied with the body service they have provided for me, even they have been month out, Mike was kind enough to help me with our truck body damage to make it roll worthy so we just fix it in the same day and we were good to go. Mike is the Man. I will definetely be back again to this shop, I have a fleet of over 100 trucks, and this shop gained good customer with the service they have provided. Again big thanks to Mike who was assisting me with my Yellow Volvo truck.

Very professional shop. I had a air leak under a trailer on the way to Seattle and I called and spoke with Mike. As soon as I pulled up outside they came out and had me pull into a shop bay. Total time from pulling into building and to being fixed was 25 min. I couldn’t ask for better service. If you are in Glendive and need mechanical work, definitely call Mike Gibb and he will help you out as best as he can.

Stopped to get fuel filters changed. No problem got me right in and then proceeded to charge us over 300 dollars to change filters. Charged grand total of 175 dollars for 2 filters that normally cost about 50. Nice shop but will not ever be stopping there again. If you stop bring the lube because you will need it as they screw you.

They dove an hour out into a practical blizzard and -25 degree wind-chills to help me. Had a blown airbag on my semi trailer suspension. He capped the line so the air system would hold pressure and I limped it to their shop in Glendive. He and another mechanic wrestled with the thing together and despite it fighting them they had it replaced and me back on the road in just 2 hours. This was all on a Sunday too, when their shop is normally closed and only the on-call guys are available.

Temps in Montana were around -25 to -31 and plenty of snow around. Truck decided to gel up and stop running just as I was coming into Glendive. I got in touch with Gibbs and the lady was honest, she told me that it would be the next day before they could even think about getting to me they were so busy. I got a ride to a hotel and left the truck on the side of the freeway. The next afternoon they came to my hotel and got the key and towed it to their shop. They got it started and came and got me from the hotel. At a time they could have easily overcharged me for their service, they did not. The total bill was about half of what I thought it would be. All the employees I interacted with were all pleasant and very professional. Thanks Gibbs, because of you I will make it home for Christmas.

Definitely recommend. Had a diesel fuel gelling problem in the middle of nowhere with this guys being within 50 miles away from where I was. The amount of care and professionalism Gibbs mechanic had for my issue was very reassuring. I think the mechanics name was Austin. I was extremely grateful for their help and service. Thank you. Thank you. Thank you.

Thanks for the great service! Especially Mr. Mike did very impressive help to my driver over the road on that icy cold evening. He came and fix our truck. This gentleman is a big professional in his field and a very helpful person!

I agree with others who have said “if I could give them 100 stars, I would”. Mr Gibbs and Josh took care of our family when we had a freak accident in our rental RV only hours after being evacuated during the Yellowstone flooding in June. We were 1,000 miles from home, yet felt the same “small town/family” atmosphere we would have felt at our local repair shop. They got us on back on the road, and gave us ease of mind after repairing the entire rooftop of our rental camper. Being small business owners ourselves, we value that type of service and assurance more than ever. Thank you, Gibbs!!

Would give ten stars if I could! I called at 0700, explained my trailer issue, shop foreman said come on down. Barely set my brakes, foreman met me, immediately had a man on the job. Obviously, I arrived at a good time with an available mechanic however, it was the best on the road repair experience in my 26 years of OTR. Highly recommend.

My manager called ahead and Mike met me upon arrival. They got me in immediately and worked hard to get me back on the road and not burn up my clock. They did excellent work. They cleaned every part as they put it back on and explained everything as they went. I highly recommend Gibbs for all tractor repairs.

A herd of deer decided to cross the road in front of me and it messed up my truck and the deer walked away. Gibbs equipment, towing and body shop did a fantastic job on my truck and got me rolling down the road. Thank you Gibbs.

I'm going to try to keep this as short as possible. In all of my years dealing with mechanics in a variety of situations I've never met a more forthright business owner than Mike Gibbs. My wife and I hit an ice patch cresting a hill when the wind caught our camper and jackknifed us into a ditch. We called the first towing company that Google recommended us, and since then we've been blessed to have met Mike and his crew. They've accommodated us at every turn, laid out a variety of paths we could take, and have stayed in constant contact regarding our truck. When our insurance was being difficult, the parts needed were hard to find, and the weather was so cold they couldn't even paint they've handled everything with the upmost professionalism and expediency. I couldn't be more happy with how our situation was handled. In a world that seems to be getting more and more crooked by the hour Mike Gibbs stands as one of the last true good men. Blessings upon all who work at and work with Gibbs Equipment and Towing

5 min from calling them they had me in the bay. 10 min later they had a used tire on to keep me rolling. Super friendly, courteous and most importantly professional. 10/10 would recommend to anyone.

Gibbs Equipment and Towing made the best out of a sticky situation for us! Billiard Professionals is currently on their way to Helena for one of their customers with a delivery and installation of a pool table. Along I-94, our alternator decided to give out or so we thought. Turns out, it was a smaller issue that they were able to handle with ease. While we were there, they noticed our trailer's running lights weren't functioning properly. They got down to the bottom of our wiring issue, making sure we didn't have any unnecessary tackles with DOT and driving on the road safely! These guys are the real deal and provide the type of service they would want done on their own equipment. Now we're back on track to service our customer thanks to them!

Mike did an amazing job with an expedited shipment that had wrecked 3 hours from his shop. Not only did he lift and tow the truck and trailer but he unloaded, repacked and delivered my freight 600 miles away with a local contractor!! My freight went from being on the highway to delivered within 24 hours, with no damage to the product. Great communication at all hours and over all outstanding service. Mike (the owner) went above and beyond to make sure my freight was handled with care and delivered ASAP!!

I hit a moose with my F350 at 3 am outside of Glendive. They showed up to tow my truck and really helped me out. They let me use their office to get my affairs in order then had one of their guys drive me 90 miles to Dickinson, ND to get a rental car. Besides towing they also do auto repair. Mike the owner also called me later to check up and offer any assistance if I needed it.

Was taken care of by Mike personally and he did everything in his power to help us in our situation. Towed our vandalized car and kept it safe with our stuff in it for a day and a half. After experiencing trouble securing a new rental he called his contacts on our behalf and even let us use one of his cars to obtain the new rental. We would have been stranded a lot longer if not for Mike and his helpful employees. Highly recommend him for all your towing needs and as a great member of this small town community.

Mike and Brian went above and beyond when I popped an air leak. Absolutely one of the best experiences I have had when needing assistance. A high recommend if you break down in Montana.