Habitat for Humanity ReStore in
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Address:2117 Sams Dr, Des Peres, MO, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Thrift store
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Website:
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Zip Code:63131
Working Time and Location
What clients say about Habitat for Humanity ReStore in Des Peres (MO)
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First time at this location but have been to the others. Huge selection to look through and I’d say fairly organized. That’s what gets one star. The lack of four more is because for one their pricing is so much more than the other Re:Stores in town, additionally the lady working today which was a Sunday couldn’t have been any more rude and abrasive if she tried. Apparently the arbitrary pricing was her doing according to her as she tried to say the prices marked on items doesn’t mean that’s what they actually cost, as she stated, she would know as she’s the one who sets all the prices. On top of her nastiness she was an expert in her own mind as she was trying to tell me that the stove knob’s I was looking at for my high end brand of stove weren’t going to work because she’s apparently privy to my kitchen appliances. At check out she continued her rude and nasty disposition as she randomly assigned prices to things at her whim and then walked away when she was finished ringing everything up. She then felt it appropriate to yell at me from 25 feet away asking cash or card? A couple minutes went by before she meandered back asking why we were still just standing there? Maybe because you walked away without a reason why and didn’t turn the screen around for me to pay…I would love to go back and patronize the store but probably never will based on this experience. She was so unpleasant that I felt compelled to write this review to warn others of the terrible service and attitude she was dishing out and exorbitant arbitrary pricing for donated items.
Feb 09, 2026 -
Great place to visit and find whatever household materials you're looking for, or materials for improvements you will think of when you see them ?
Feb 05, 2026 -
I didn't find what I needed today. You never know what will be there. Generally good atmosphere. No complaints.
Jan 23, 2026 -
Went to this location today in hopes of observing the grouchy manager. We had no such luck! The 3 ppl we encountered today were pleasant and helpful! We will be back!
Jan 10, 2026 -
Love this place. I always find what I am looking for when I go. I purchased a desk and chair that I am going to refresh.
Nov 15, 2025 -
Amazing place with inventory that changes daily. It's all donated but in great shape. Everything u would need to replace in your home. Prices are completely fair and some are even cheaper than any where else.
Nov 14, 2025 -
I was really disappointed to see how overpriced everything in the store was. They wanted $1,200 for a set of cabinets that were clearly worn and used, and nearly the exact same cabinets were priced brand new for that price. They had two identical light fixtures, both unopened, one priced at retail value and the other price at twice retail value. When I asked the gentleman at the register, he offered to do both lights at the lower rate, but had I not said anything I would have spent significantly more than I should have. I think the caution is to check the prices of anything you're buying there, or save yourself the trouble and just go to the St Peter's location. The St Peters location staff has a much better attention to pricing and fair resale value. I never walk out of that store empty-handed. Not sure why the difference for this location. Will not be back.
Nov 05, 2025 -
I love this place. Yes the manager is a no nonsense type of lady. She is sick of people coming in there asking for huge price cuts, opening boxes that they aren’t even going to buy, (she has to put those things back together after all the rumbling) and feeling entitled to pay bare minimum for hundreds -thousand dollar products. If you treat her nice and with respect, she will work with you. If u come in feeling entitled and with a bad demeanor she will get you straight.. pray with her don’t play with her
Oct 18, 2025 -
Michell she very good worker, she helped me find what I needed and she’s does an excellent job. Thank you, Michell.
Oct 13, 2025 -
The manager is extremely hateful and items are not marked correctly. Don’t try to correct her or you’ll be accused of nonsense.
Oct 07, 2025 -
Wow! They have a huge selection with so many options and ideas. The staff was helpful and knowledgeable. So many great deals! I will be back!
Sep 20, 2025 -
Sweet and helpful people and great deals!! Definitely worth the trip. Highly recommend!
Sep 20, 2025 -
Some of the prices are so low it feels illegal lol. Restore is ESSENTIAL for home owners, renovators, flippers, renters, landlords. You will find everything from furniture to building material for every room of your house, as well as outdoor and landscaping ***Take note this a self-service warehouse. There’s usually one person around the floor and a couple guys loading donations. Michele at the front has always helped me with un-priced items, locating odds and ends. She’s got a good grip on the place and is pleasant to boot. Will always return.
Sep 12, 2025 -
We always love the restore! Just got a whole wicker patio set for $25, SCORE! Michelle helped us, she was great, very kind and relatable. Always a great experience (:
Sep 12, 2025 -
Shame on the female manager at this store! Not only did she grab an item out of my hands and told me I wasn’t going to purchase it, she then continued to take things from my shopping cart and said “this is brand new, it should have been in a box” and “our cameras see everything” accusing me of stealing! Then when she couldn’t find a box that it came in, she gave me some outrageous price. This woman micro manages me when I go into this store and the only thing I can assume is because I am a woman wearing hijab. Don’t worry, you will not see another cent from my pocket!
Sep 02, 2025 -
I love Habitat for Humanity and believe in their mission. This location is terrible, not because of their offerings, because of their rude staff. Prices aren’t clearly marked and are jacked up at the register. The lady I dealt with, who appeared to be some sort of supervisor, was so rude and condescending. She cut me off when I was trying to ask questions, she spoke so harshly to me that I was taken aback. She wouldn’t even listen to me when I attempted to tell her I no longer wanted the items. When I finally was able to get out that I no longer wanted to purchase anything, she began to bad mouth me with another employee. I just turned around and walked out. What a hateful woman. I’ll stick to the St Peter’s location where the prices are clear and fair and the employees are nice.
Jun 24, 2025 -
This place has to be out of their minds! Prices so high you can go and buy anything you need for the same price at Home Depot with a warranty!!!!!!!!! I’m done buying from here!!! Shame!!!!!!
May 28, 2025 -
Bought a KitchenAid dishwasher at this location today got it home, hooked it up, works like brand new best $50 I ever spent. Retail new? This model $1,000
Mar 25, 2025 -
Absolutely ? rude worker doing donations at this store. Woman stood carrying on and on some conversation with a woman regarding where she could take metal donations while I stood waiting. I interrupted after nearly 10 straight minutes of blathering and asked if I leave donations outside or inside. The worker proceeded to get hot and bothered, letting me know that I needed to wait all day while she blathered about b.s. and actually ? told me I couldn't bring in my donations until she felt like shutting her flap. I left and took my donations elsewhere. You are not at all doing me a favor when I am giving your store items still in new condition that I didn't use in the process of remodeling rentals over the last few years... I suggest Habitat find some decent help for donations, or you will lose good donations..
Mar 09, 2025 -
Don’t go to this location!!!! I’ve always loved Habitat for Humanity ReStores and deeply respect the mission behind this organization. However, my experience at the Des Peres, MO location was extremely disappointing, and I feel compelled to share it. From the moment I walked in, the attitude of the staff, particularly one lady, was shocking. My first encounter with her was when I asked about the price of a light fixture. She said it was $25 but insisted the tag must have been removed. She then took the light, stated it would be more expensive, and walked away with it, leaving me stunned by her dismissive and accusatory behavior. I tried to shake it off, thinking she might just be having a bad day, and continued shopping with my family. My brother is building a home, so we had a list of items we were looking for. My sister found a smaller scroll saw marked at $25, which was perfect for her needs. There was a larger scroll saw priced at $40 next to it, but she preferred the smaller one. When I took it to the cashier to ask about testing the cord, the same woman came out and abruptly claimed it was priced wrong and said it wasn’t for sale. At that point, I was floored. Her attitude was rude, unprofessional, and completely out of line. Her behavior was not only disrespectful but detrimental to the organization’s mission. My family and I had planned to spend quite a bit of money that day—over $100 from me alone—but we walked out because of her. After leaving, I looked at reviews for this location and was shocked to see so many similar complaints about her behavior. It’s clear this has been an ongoing issue, and it’s sad to see how much business she’s driving away from such a worthy cause. I never write reviews, but I felt it was important to share this experience to warn others and to bring attention to what’s happening at this store. I will never return to this location, and I hope the organization takes steps to address this problem.
Jan 15, 2025 -
Have always loved visiting Habitat for Humanity. Never had a bad experience. Until we visited Des Peres store. Super unfriendly worker. Took an item out of my sister’s hands, told her it was in wrong area. Took it in the back without explanation. Then I found an item I wanted. Took it, with other items, and went to check out. She took the item and said someone mispriced it. Didn’t even tell me what price should have been. I asked “So I can’t buy it?” She huffily said no. I left all items and left. Never been treated so poorly. I will continue visiting other HFH stores, but never Des Pere store
Jan 14, 2025 -
Went to the restore to look at home items and was encountered with the most unfriendly worker. I was in there for about an hour and was just looking and then wanted to know how much something was because everything else around it was priced I asked one of the workers and the lady sitting up at the checkout said In a rude tone “ You have to ask me. I’ll tell you how much it is” This was not my first interaction with her, But the first time I gave her a pass with her tone and finally, I said that I was leaving, and that I would be willing to put my stuff away that I had picked up. She said I got it and then came and Grabbed my cart. The selection here is absolutely wonderful. I just was really disappointed in the customer service, which made me super sad
Dec 17, 2024 -
We go to the Des Peres location every week as we're updating our old house and we always find great stuff to buy. We've now bought our second set of cabinets to use as garage storage and the selection of ceiling fans is great.
Sep 09, 2024 -
I love going to restore in Des Peres particularly because of Michelle! She is always available for everyone to help and particularly me. I am handicapped and she is always there to direct me to where I need to go and always helps me load in my car anything I need. She also keeps everything organized and is always available to everyone. She is a great representative, and a very hard worker for the store and for rRestore habitat for Humanity!
Sep 05, 2024 -
This store is run by the meanest lady in St. Louis....lol However, if you kill her with kindness, she may be nice back. I gave a star each for the amazing selection and the low prices. But I'm sure we could all do without the attitude.
Jun 11, 2024 -
This location has a great selection but the lady that works there is so rude and condescending. I gave her a pass the first few times but I have now come to realize that this is just how she is. My interactions with all other staff have been pleasant, but SHE makes me want to never come back. I think she needs to find a job where she doesn’t have to talk to people because she is clearly annoyed being asking to do her job.
Apr 16, 2024 -
ZERO STARS. My fiancé and I have been return customers specifically for price only on certain items! The clerk/woman who presents herself as “manager” every time we go is always rude as hell, everything we try to buy there’s an issue with us buying. Most of the stuff inside is junk. The photos on Google look NOTHING like what it looks like in person. We bought a stove and had to return it because it didn’t work properly came back 2 weeks later the said non working stove was back on the floor for sale. The place always wreaks of cigarette smoke. Not a very friendly atmosphere. And most of the items are overpriced for used products.
Oct 29, 2023 -
I love looking though their inventory to find that hidden gem. I've repurposed numerous items that with a little TLC can save you a bunch of money and get an end result that can fit right in with your ideas. These pendent lights came from the same kitchen table fixture that we reworked to fit in with our decor.
Feb 18, 2023 -
Great place to shop if your budget smaller than your taste. Have an open mind and time. I bought kitchen and bathroom cabinets at 1/3 their original cost? BUD, was very patient and helpful.
Nov 18, 2017
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