Scrap Mart Metals Recycling JunkYard in Concord (MO)

I am really sorry that I drove 30 minutes each way as a repeat customer to bring the strap from my restoration business here. Many times I have dropped the fridge etc. off and not even went in to get paid because I’m all about supporting local businesses and I live right up the road. This time however I got there six minutes before closing and dropped off a bunch of aluminum attach to motors, and spend some time going through this stuff with their employee so as not to shred stuff, that would be a higher value to them. When we finished with the shredder, I was told sorry we’re closed and cannot take your copper (I had a few hundred lbs) The employee attempted to roll off my cart full of copper into the shredder pile, and then said sorry, but we can’t accept it as a Copper because we’re closed. Worse when I complained about it to the lady at checkout, she said well we close at 4:45 and that’s it so try come in earlier next time. As a business owner, I would never cut off my service to someone in the middle of their order, and I as a customer and never expect to be half served because someone’s racing to get out the door and wants to push me out. They definitely pushed me out and I would be ashamed to offer that kind of experience to anyone.

Have used them several times and am always happy with the service and staff!

Great place helpful employees fast service and great prices

The first time I went I had a great experience. I went through the shed and dropped off my mixture of metal on 6/6 everything was separated and broken down on the receipt. It was a very easy process. I went back today with a mixture of stainless steel and aluminum and was told to go through the scale and dump it in the pit. I let the gentleman know I had a mixture of metal and was told it was fine. Afterwards I went to the cashier and got my cash and receipt. When I got home I compared receipts and was paid for steel sheet iron which is much less per pound than aluminum and stainless steel. I should’ve checked my receipt before I left but I assumed it was going to be separated like the first time. Now I think I know how the scale works and to make sure I get paid for the correct metal. Instructions for first timers would be helpful. Unfortunately, it was an expensive learning lesson.

1st time here 8/11, easy to find and get to, it's drive thru and they have enough help that you wouldn't even have to get out of the truck. Also have a truck scale. Everyone was helpful! Will be back! Thanks 🙂

Always give the best price around in this area so this is our go-to spot. Most of the staff is very knowledgeable and friendly, especially a black guy who helps weigh out stuff in drop off area in driveway. I don’t know his name but he’s a huge reason I like to come here. Also, it’s very clean and organized compared to other scrap yards. And lastly, the girl at the front desk, makes my day every time I see her. She’s very nice and just makes you feel good. I love this spot. I’d highly recommend.

Its a great place, easy to access and efficient process.

Was pretty disappointed in the customer service. I drove out of my way bc the Reviews were so good. I even called ahead of time told them I didn't have wire cutters to cut different metal off copper. But if it would be an issue I could get some and do it myself. The guy on the phone said "it's no problem they'll take care of you". When I drove through the garage one of the guys weighing it asked if I knew the tabs were on there and I said yes and explained that I called. He said "you was lied too, I ain't doin nothing for free". I politely smiled and said "that's no problem I can take the copper back and do it". He said they would adjust it I asked how much and he rudely told me not to get an attitude even though I didn't. The price they payed out for copper was nice and they were very fast but with that guys attitude I'm not sure I'll be back. The girl at the front desk was very nice too which is why I'm giving this place a 3.

Your yard by the pit is like driving into the GREAT LAKES. Put some gravel in the holes and AC in your lobby. You must not care about your customers!

This place is amazing in every way! From the staff and the process of selling aluminum, steel, copper, and other metals, they make it fast and easy.

Im new to scrapping and know very little about different metals. The gentleman with the dreads treated me with great respect pointing out stuff to cut off to make me more money. This was my first scrap yard I’ve been to and just for that gesture won’t be going no where else.

This is by far the best scrap yard I've ever been to. Let me rephrase that. This is the best store I've ever been to. First off, to get it out there, yes, I'm 13, and so this review is coming from a kid, and although I'm and kid and don't have very much money, I am still able to go there all the time to get whatever metal I'm needing for a project of mine. (Ex. lead, aluminum, etc.) Whether I'm selling, buying, or both, this is the ONLY place I would go. The employees are sooooo nice. I mean, just the other day I was there and only had my grandma's credit card, forgetting they only take cash when buying, and the guy who was ringing me up just let me have the aluminum I picked out. Or a couple months ago when I had taken a break from coming there to buy lead, the guy who was there remembered me and asked "Here to buy some more lead?" I said it once, and I'll say it again. BEST. SCRAP YARD. EVER! Also, if someone who works here sees this, show it to your manager, because you all deserve a raise.

Was a pleasant and quick experience got good prices and has a covered unloading area for nonferrous metals so I got to be out of the rain while sorting my metals. The staff was friendly and helpful. Plenty of trash cans and other containers to dump and sort metal into since I had my stuff in trash bags.

I called and spoke with the lady at the front desk to ask what time they closed today (Oct 23, 2021 at 12:27 PM). She told me that they closed in 3 minutes. I let her know that I would be there in 5, and she rudely interrupted me and said "aww no, we ain't waitn". How incredibly rude and unprofessional. She could have instead asked me to come back another day, but she instead decided to use a very sassy tone with me. I will NEVER do business with you now.

My first visit was perfect! Employees were friendly, helpful & quick! Great price on cans, most I've seen around town. Definitely will be returning for future business!

My husband broke his arm and couldn’t run scrap- I had 3 trailer loads from our business and the guys in the yard were amazing! They helped me unload and back up the trailer! So nice and great customer service!

First time I went I had excellent service. I had copper tubing with bare bright and the gentleman separated it and informed me that bare bright was worth more by itself. Ever since then I been going here for my copper, brass, and bare bright sales. Also great customer service.

If you ever need to recycle anything this would be the place to go. I highly recommend coming into their office and speaking with Whitney. She is very pleasant to work with and very helpful and informative. Whitney seems to truly enjoy what she does. She couldn't be me more helpful if she tried. But it doesn't stop there with this company. As you pull around to remove any recyclable items you will be met by Frank, "If hes not in this huge claw-game looking machine. " If you own an arcade you do not want to see Frank walking up to your claw machine. This man is truly an artist at what he does. He was also extremely helpful.. I couldn't be more happy with the whole process. Thank you Whitney and Frank it was a pleasure to meet you both.

Great people great place the guy taking my scrap was awesome and nice and the man Brian the manager super friendly very helpful and very polite definitely would recommend them and go back

Over the last 25+ years, I’ve dealt with pretty much every scrap yard in the area. I will not take my recycling or scrap anywhere else. They are honest and really do pay the most for your items. Service is quick and efficient.

I scrap all over the country as part of my job and this place was amazing we got there about 20 minutes before they opened let me use the restroom in another building (I drive 40 minutes to get there) super friendly and easy next time I'm around st Louis I'm coming here agian

I have been taking my scrap here for over a year now. The staff is willing to educate you on what your different types of metals, copper, aluminum etc. is worth. They are always willing to help. The young lady behind the window is always a pleasure to deal with.

Everyone here is so nice! Very hard workers! They give you the most for your scrap or recycling! So convenient with their location and hours.

Very quick, very professional, and completely honest to the point of having me verify weights on their scales before they logged it in.

The woman at the cashier window was very helpful, cheery and pleasant. She was very patient and understanding with this first timer. Overall a very good experience!

I read these reviews before going to recycle the metal I had, and they are correct, when I arrived we were 2mins late, and the lady at the window was very nice, let me go ahead in, they were nice helpful and considerate. We were in and out in 7mins. You can see the scales and they were fare on price. Thank you again!

Very good prices and fast freindly people.And Samone the cashier is SPOT ON .Never had better service.thanks