Scrap Mart Metals Recycling JunkYard in Concord (MO)

This was a horrible experience with this place. She started off with an attitude with the chick in the office when I mentioned that I had never been there before and told her what I had. I was 1st told to go in one spot, to turn in my copper, and aluminum. That dude told me I had to do my sheet iron. When I was trying to get rid of sheet iron, I was told I could ONLY throw it in one spot, and I had to wait to do that. Even though there were others that were behind us that just got rid of their scrap load wherever. I was then rushed to get rid of what I had, and I couldn't even get rid of everything I had. It felt and seemed as if they couldn't wait to get us out of there, that we were an inconvenience to the workers there, because it was our 1st time there. I went to cash out, I was told I had to have a check due to my copper price, and because it was late. Well, I wouldn't have been that late, IF they were a little bit helpful, of any sort. My copper really wasn't that much. It was 51.xx$. If I could give negative stars, -5. I came here because of the positive reviews, and I can't fathom how any of those are actually true.

I think I might be done with this place. I’ve been taking scrap there for several years. It’s not really close to me but no scrap yard is. I’ve kept going because of the convenience of the drive thru and weighing processes. I’ve always been slightly skeptical of their operation though. No hard evidence to support this, just a gut feeling. Until my recent visit. Sold some insulated copper wire. No issues with that. Had a piece of tungsten (approx 1lb) with me and showed to the guys at the scale and asked for a price. They passed it around between them then called another guy over, I believe the boss. Took a grinder to it, put a magnet to it. Gentleman told me it’s stainless steel. I informed him I already knew what it was and have had it tested with a gun before and confirmed it is Wolfram and that it definitely is not stainless. After this he told one of the other guys something who then looked in the computer and told me that it’s not showing a price for tungsten but when I bring it in to sell it to them that they will give me a price. My side eye was strong but I politely thanked them and went on my way. My purpose for bringing in the one piece was to confirm a price. I fully intend to shop around and find the best price for the amount that I have. I won’t sell it to Scrap Mart if they don’t offer the best price and certainly not if they aren’t willing to offer a price at all up front. Why would they magically have a price available when I come back to sell everything I have? Very shady. My interaction with the gentleman who tried to tell me my tungsten is stainless steel left me feeling like there is 1 of 2 things going on here: either he doesn’t know his materials and therefore isn’t qualified to be doing what he’s doing, or he knew what I had but thought I didn’t and he could convince me to sell him tungsten at stainless steel price.

I am really sorry that I drove 30 minutes each way as a repeat customer to bring the strap from my restoration business here. Many times I have dropped the fridge etc. off and not even went in to get paid because I’m all about supporting local businesses and I live right up the road. This time however I got there six minutes before closing and dropped off a bunch of aluminum attach to motors, and spend some time going through this stuff with their employee so as not to shred stuff, that would be a higher value to them. When we finished with the shredder, I was told sorry we’re closed and cannot take your copper (I had a few hundred lbs) The employee attempted to roll off my cart full of copper into the shredder pile, and then said sorry, but we can’t accept it as a Copper because we’re closed. Worse when I complained about it to the lady at checkout, she said well we close at 4:45 and that’s it so try come in earlier next time. As a business owner, I would never cut off my service to someone in the middle of their order, and I as a customer and never expect to be half served because someone’s racing to get out the door and wants to push me out. They definitely pushed me out and I would be ashamed to offer that kind of experience to anyone.

Always give the best price around in this area so this is our go-to spot. Most of the staff is very knowledgeable and friendly, especially a black guy who helps weigh out stuff in drop off area in driveway. I don’t know his name but he’s a huge reason I like to come here. Also, it’s very clean and organized compared to other scrap yards. And lastly, the girl at the front desk, makes my day every time I see her. She’s very nice and just makes you feel good. I love this spot. I’d highly recommend.

First time going there and was not sure how it worked. Employees were very helpful and courteous!

The first time I went I had a great experience. I went through the shed and dropped off my mixture of metal on 6/6 everything was separated and broken down on the receipt. It was a very easy process. I went back today with a mixture of stainless steel and aluminum and was told to go through the scale and dump it in the pit. I let the gentleman know I had a mixture of metal and was told it was fine. Afterwards I went to the cashier and got my cash and receipt. When I got home I compared receipts and was paid for steel sheet iron which is much less per pound than aluminum and stainless steel. I should’ve checked my receipt before I left but I assumed it was going to be separated like the first time. Now I think I know how the scale works and to make sure I get paid for the correct metal. Instructions for first timers would be helpful. Unfortunately, it was an expensive learning lesson.

Was pretty disappointed in the customer service. I drove out of my way bc the Reviews were so good. I even called ahead of time told them I didn't have wire cutters to cut different metal off copper. But if it would be an issue I could get some and do it myself. The guy on the phone said "it's no problem they'll take care of you". When I drove through the garage one of the guys weighing it asked if I knew the tabs were on there and I said yes and explained that I called. He said "you was lied too, I ain't doin nothing for free". I politely smiled and said "that's no problem I can take the copper back and do it". He said they would adjust it I asked how much and he rudely told me not to get an attitude even though I didn't. The price they payed out for copper was nice and they were very fast but with that guys attitude I'm not sure I'll be back. The girl at the front desk was very nice too which is why I'm giving this place a 3.

Fair prices except for brass that has copper on it. Most places are giving over $2 a lb, where I only got $0.61 cents a lb here.

1st time here 8/11, easy to find and get to, it's drive thru and they have enough help that you wouldn't even have to get out of the truck. Also have a truck scale. Everyone was helpful! Will be back! Thanks 🙂

Are they open on Labor Day weekend? Saturday augest 31st

This is by far the best scrap yard I've ever been to. Let me rephrase that. This is the best store I've ever been to. First off, to get it out there, yes, I'm 13, and so this review is coming from a kid, and although I'm and kid and don't have very much money, I am still able to go there all the time to get whatever metal I'm needing for a project of mine. (Ex. lead, aluminum, etc.) Whether I'm selling, buying, or both, this is the ONLY place I would go. The employees are sooooo nice. I mean, just the other day I was there and only had my grandma's credit card, forgetting they only take cash when buying, and the guy who was ringing me up just let me have the aluminum I picked out. Or a couple months ago when I had taken a break from coming there to buy lead, the guy who was there remembered me and asked "Here to buy some more lead?" I said it once, and I'll say it again. BEST. SCRAP YARD. EVER! Also, if someone who works here sees this, show it to your manager, because you all deserve a raise.

Was a pleasant and quick experience got good prices and has a covered unloading area for nonferrous metals so I got to be out of the rain while sorting my metals. The staff was friendly and helpful. Plenty of trash cans and other containers to dump and sort metal into since I had my stuff in trash bags.

I called and spoke with the lady at the front desk to ask what time they closed today (Oct 23, 2021 at 12:27 PM). She told me that they closed in 3 minutes. I let her know that I would be there in 5, and she rudely interrupted me and said "aww no, we ain't waitn". How incredibly rude and unprofessional. She could have instead asked me to come back another day, but she instead decided to use a very sassy tone with me. I will NEVER do business with you now.

First time I went I had excellent service. I had copper tubing with bare bright and the gentleman separated it and informed me that bare bright was worth more by itself. Ever since then I been going here for my copper, brass, and bare bright sales. Also great customer service.

My first visit was perfect! Employees were friendly, helpful & quick! Great price on cans, most I've seen around town. Definitely will be returning for future business!

My husband broke his arm and couldn’t run scrap- I had 3 trailer loads from our business and the guys in the yard were amazing! They helped me unload and back up the trailer! So nice and great customer service!

Im new to scrapping and know very little about different metals. The gentleman with the dreads treated me with great respect pointing out stuff to cut off to make me more money. This was my first scrap yard I’ve been to and just for that gesture won’t be going no where else.

No hassle and courteous staff

Your yard by the pit is like driving into the GREAT LAKES. Put some gravel in the holes and AC in your lobby. You must not care about your customers!

I have been taking my scrap here for over a year now. The staff is willing to educate you on what your different types of metals, copper, aluminum etc. is worth. They are always willing to help. The young lady behind the window is always a pleasure to deal with.

The woman at the cashier window was very helpful, cheery and pleasant. She was very patient and understanding with this first timer. Overall a very good experience!

Over the last 25+ years, I’ve dealt with pretty much every scrap yard in the area. I will not take my recycling or scrap anywhere else. They are honest and really do pay the most for your items. Service is quick and efficient.

I read these reviews before going to recycle the metal I had, and they are correct, when I arrived we were 2mins late, and the lady at the window was very nice, let me go ahead in, they were nice helpful and considerate. We were in and out in 7mins. You can see the scales and they were fare on price. Thank you again!

Great place helpful employees fast service and great prices

This place is amazing in every way! From the staff and the process of selling aluminum, steel, copper, and other metals, they make it fast and easy.

I scrap all over the country as part of my job and this place was amazing we got there about 20 minutes before they opened let me use the restroom in another building (I drive 40 minutes to get there) super friendly and easy next time I'm around st Louis I'm coming here agian

Really nice folks. Very service oriented and polite. Every time I'm there, many customers seem to be regulars that are in a first-name basis.