What clients say about Finish Line Auto in Downing (MO)
I am overjoyed at their great work and commitment to doing things right the first time. Especially appreciated their checklist that let us know our new to us vehicle was mechanically sound. The owner contacted me to be sure he understood the problems of the vehicle and made arrangements so I would have my vehicle back quickly.
Finish Line is a well maintained business & very clean in appearance from the moment you drive in the parking lot off of hwy136 then entering the front doors. For being a Mechanic Shop a person would think it would smell dirty or not organized. But I have never been to a Mechanic Shop that the staff is so so polite & concerned about the problems in my vehicles then fixing the problem or problems. As long as I am living in Northern part of Missouri, there will be NO other Mechanic Shop that I would consider to go too.
Finish Line gots my two thumbs up, 👍
With me thinking, that I got them to fix my problems.
Very unhappy with most recent experience. Got my vehicle back, and upon inspection found multiple bolts loose, missing washers, or missing in general. Was also told beforhand my battery was no good and had to be replaced. When I picked it up I asked for the old battery. I was told it worked amd was re-installed. Then had to be reimbursed for the new battery I was charged for. I will be taking my vehicles elsewhere.
My experience with Finish Line Auto is always amazing! I appreciate everyone out there for getting my vehicle in so quickly. Everyone is friendly and great to deal with it.
This is a great auto mechanic shop with very friendly staff and excellent service! They also offer loaner vehicles at no additional cost which is something I've never heard of anywhere else. I would highly recommend to anyone.
I wish they were closer to me, but otherwise, a great place to get basic work done. When we get an ad in the mail for a reasonable priced full synthetic oil change of $43, generally, someone in the household can use it. I love that they offer free coffee and soda while you wait. I generally play on my phone or read the magazines they have in the waiting room.
I was pleasantly surprised with the service at Finish Line Auto Repair. I had been told I needed to replace a head gasket on my engine, only to find out I didn't. This literally saved me thousands of dollars. The staff was very friendly, professional and knowledgeable. They let me know promptly what was wrong and what needed to be fixed and gave me a loaner car while they repaired mine. I would HIGHLY recommend this company to anyone who wanted an honest and knowledgeable staff to service your vehicles. I am a customer for life!
I took my car because it would turn over but wouldn't start. They replace my fuel pump and called to let me know it was ready. Picked it up and stopped at the bank and when I came to start it once again it wouldn't start. Called and talked to Amy. She sent to tow truck to pickup the car and me once again. Got a loaner. A couple of days later have my car back and it has started each time. I am very happy with there work and their customer service. Will use them again for my car needs.
Finish Line Auto is a very good place to take your vehicle to have all kinds of vehicle repairs. Oil changes are scheduled for morning time slots.Travis is very time efficient and treats your vehicle like it was his. I know with oil changes, ALL fluids are checked along with everything under the hood. I usually spend maybe half hour at the most waiting and it didn't cost me an arm & a leg. I paid half the price with Finish Line as opposed where I had been going previously. They have a waiting area while you wait on your vehicle. But don't get too comfortable, cause you won't be sitting fo long!😂
I absolutely love these guys. They are so professional. It is by far the cleanest automotive shop I have ever been in. They definitely pride themselves in quality workmanship!
Very efficient and did a really good job with everything they did for repairs. Professional work and great work done. Thank you for doing the job in a timely manner. We've never been disappointed.
Awesome work they know what their doing and get it done quickly. I've never had a problem with them their work is excellent and they are very friendly. Thank you Travis and Amy
Had them repair my transmission leak and flush the rearends. Dropped the truck off on a Thursday and had it back by Monday. Very fast service at affordable prices!! Thank you Travis and Amy!!!
Excellent work. Provided means of travel while they were working on my vehicle. I will use their service again!
A year later…. I had an issue with my air conditioning/heating system. I brought it in they diagnosed it and was able to fix it within a day. I was going to be without a vehicle and they provided a vehicle at no cost for me to use. I will use their service again!
Took vehicle in to have checked out for any steering or suspension parts that needed replaced before getting alignment. Paid over 700 dollars just to have problems with suspension which I specifically asked to be checked out. It said they test drove it, I don’t see how they could have not heard there was still an issue. It was sent home with me being unsafe. I then brought it back. They looked it over and told me what they thought was wrong and charged me another 50 dollars for just looking at it. I feel they should have told me about problem the first time, specifically when I asked them to tell me If it needed anything with the steering or suspension because I was having it aligned. Now my alignment may not be good because I need more suspension parts!
Excellent service. Took my car in for an oil change and weatherization check. They discovered a problem I wasn’t aware of and saved me from a possible break down on the road. Ordered the part and got it fixed right away. Happy with my experience!
Awesome shop very clean, very professional. Travis the owner is a really nice young man. Would definitely recommend his shop, they are guys you can trust.
These guys are great. They worked me in when everyone else had a 3 week or more wait. He doesn't do anything extra without calling and getting the okay. Very happy.
Travis & the gang are great to work with!
Accurate estimates, timely appointments and efficient, professional service. They provide a neat, clean waiting area as well. I really appreciate all they do to keep their customers happy!
Finish line employees were courteous and helpful. Called me before work was done for approval to proceed. Maintenance was done in a timely manner. Received a text message to inquire if I was satisfied with their workmanship. I highly recommend their services.
Travis & his staff are always very professional, and polite. From inspections to bigger issues, they have always been prompt in making appointments, and completing the work. Very welcoming when you come in the door to a new facility and greeted by Kaitlyn. Nice waiting area, shop, and entire facility extremely clean and organized. Highly recommend!
Travis did a great job on my Escalade. He was right on time for my appointment & the price was very reasonable. I highly recommend the Finish Line . Won’t be taking my vehicle anywhere else.
I have taken two vehicles on several different occasions to Finish Line. They have always done a great job and have been within a few dollars of their estimates. They are also very quick to get the job done. I am very pleased with my service and will continue to support this business.
Had some tires installed on my car and wanted to keep some of the old ones. They pointed which were the best ones to keep as well as explaining why they wear the way the did. In and out pretty quick, excellent service, excellent customer service! Travis did a great job! Highly recommend using Finish Line Auto for you vehicle needs!
5 STARS, hands down!! Literally the best mechanic I have ever had the pleasure to work with! I called on a Friday, fully knowing it was not going to be an easy job and was fully expecting a wait list. He had me scheduled for Monday, and guaranteed I would have it back soon. Again I was expecting it would take a few days. I dropped it off, and asked for him to actually drive my vehicle because of a noise it was making! (No other mechanic has done this!) By Monday afternoon he called me with what needed fixed. I knew it wasn’t going to be cheap, but he fully explained what he would recommend and gave me a list in order of what was most important, and didn’t expect me to break the bank. And expressed his thoughts and concerns of driving an unsafe vehicle! I agreed to fixing the 2 most important issues, and he guaranteed I would have it by closing on Tuesday! Say what? Any other place I’ve ever been too, wouldn’t have done it that fast! It was done way before closing the next day! A couple days after, he called to make sure everything was okay, and made sure everything was too my expectations! This business and crew, are EXCEPTIONAL! I will never be looking for another mechanic! Travis and his crew, mechanic to secretary, are the best in the business! I never once felt like I was getting pushed aside! Finish Line Auto is the BEST! 🏁
Every time I’ve taken my vehicle to Finish Line Auto to be serviced or repaired, Travis and his crew do superior work! Their prices are reasonable and customer service is exemplary! I would highly recommend them...satisfied customer!
