Great place to find parts. Didn't have rim needed here in central Illinois. My place referred them. Contact and part be shipped. Great price and communication. Highly recommend
Bought a used rear axle for a shop to install and it was a rusted out boat anchor was junk from the word go. Shop installed it. If i saw it I wouldn't installed it. But has vibration. I was told to take it in and pay some other shop to diagnose the issue at this point I was 2 weeks away from the 90 day warranty goin out. No shop would touch it that soon. So now my 5800 dollar axle needs full rebuild bc it was probably a core to begin with. Still out the truck.
Was very detailed about getting information that I would not have thought of to assure I got the correct part. Michelle is great at the socialization and making me feel like the highest priority.
Michelle Neustaedter absolutely killed it for me on my interior swap on my 2011 f350 build for sema! She found every piece, in every color I needed exactly how I needed it and it turned out phenomenal! Highly recommend her, she is attentive and shares the same passion for finding the right part the first time.
I was looking for a very hard to find part for my old F-350. St. James auto recyclers had this part listed. I contacted Steven Harshbarger, he confirmed that it was what it was, and it was shipped the next day. It was the correct, hard to find part, and now my window works again!
St James parts has some of the best customer service when it comes down to buying parts. I contacted Luis López through Facebook and by far it was as simple and fast communication as it could be. He’s bilingual and does not hesitate to give more info. Good prices and even better service.
SCAM SCAM SCAM! This place is the absolute worst. Do yourself a favor and shop anywhere else! Not only is the customer service the worst I’ve ever experienced, but they also sell damaged products listed as “working” — total false advertisement! Here’s what happened: We bought a set of car seats they claimed were black leather power seats in good condition. They sent us photos and confirmed this over the phone. We paid while on the call and were told the seats would be ready for pickup. I explained we were 1.5 hours away and leaving immediately. When our driver arrived, they said the seats weren't ready because they were "too busy." We had clearly confirmed they would be pulled beforehand. The driver waited, but they didn’t know how long it would take. He had to drive back empty-handed. Later, they called and said the seats were now “ready” — left sitting outside in the rain. The driver had to return, wasting another 1.5 hours. When we finally got the seats, they were NOTHING like promised: * Torn, scratched, and cracked leather * Damaged stitching * Power functions didn’t even work When we called to address these issues — the false advertisement, the 6 hours of wasted driving, and them leaving paid items out in the rain — they laughed on the phone and acted like it was normal business. No apology, no discount, no accountability. And then it got worse. When we opened the invoice they emailed us… under the customer name line, they had written: “CNT AS BTCH.” (Yes, you read that right.) I called back, asking to speak with a manager. The employee laughed hysterically when I explained what was written. No apology. She put me on hold, then came back and said no managers were available — but I could talk to Dena, the person who wrote it. I said I didn’t want to speak with someone who wrote such a disgusting slur on an invoice. They said it was the “only option” and then hung up on me. I called back — they hung up again. I called again — they put Dena on the phone, and she mocked the situation, laughed, and joked about it with other employees laughing in the background. I’ve never in my life experienced such: * Unprofessionalism * Disrespect * Dishonesty * Harassment No one at this business has taken any accountability or tried to make it right. Instead, they harassed me, laughed at my concerns, and made it worse at every step. I will be reporting this to the Better Business Bureau, and sharing this experience on every platform possible to warn other customers. AVOID ST. JAMES AUTO & TRUCK PARTS / PRP CDC If you value your time, money, or basic decency — stay far away.
Always great work with TP and he’s really good always help me and give me a good experience I been coming here a lot and never have problems TP is the best to help you on anything
We, as a business use St. JAMES quite often. We love the support we get when calling Rob. He has a great personality. His face might be messed up but we have a great relationship him and his customer service skills. Thanks, Tex.
I’ve dealt with Rob at St James for many years on Salvage/LKQ parts and have had nothing but great service and standing behind their parts warranty if there is an issue. I highly recommend these guys!
I have been working with Rob over at St James Auto and Truck Parts for the last two years or so, and I appreciate everything he has always done for me. He is always there to help and even when I don't know exactly what I am looking for I can usually just describe what I need and he takes care of me. He is super knowledgeable and always gives me the best price he can. He has gone above and beyond for me so many times and I am so grateful for the phenomenal customer service he provides!
Very friendly service! We drove over 4 hours to pick up an engine and ran into traffic this staff was very kind and understanding, waited a little past closing to make sure we got what we needed! Thanks we will definitely do business again! Thanks Steven!
⭐⭐⭐⭐⭐ Luis Lopez provided outstanding customer service in helping me locate a fender and radiator for my F-150. His great personality, excellent communication, and willingness to go the extra mile made the whole process quick and stress-free. Highly recommend working with Luis!
I recently had a fantastic experience with Luis Lopez at St James Auto and Truck Parts. He provided top-notch service from start to finish. He was knowledgeable, friendly, and efficient. The facility was well organized and clean, and the entire transaction was smooth. I highly recommend this company to anyone. I will definitely be using their services again in the future.
Make sure you talk to Steven, working with him guarantees a smooth transaction he will always double check to verify compatibility, answer all your questions and give honest advice. a guy that really takes care of his customers.
I’ve bought a lot of parts here. Steven is my go to guy! Always goes above and beyond, super friendly and helpful. I’ve never had a bad experience dealing with him. Ask for Steven when you call. Thank me later!
I purchase multiple items from Steven at St. James auto salvage. He is awesome at handling all of my part's needs. If it doesn't have it he will locate one for me. He is the description of a true professional in the business. Thank you for everything you do.
TP is great to work with. His knowledge is vast on all car parts. He makes sure to send me pictures to make sure that I am happy with the part before I order. I have bought several parts from St. James Auto Salvage and will continue to do business with them. Every order has been top notch.
Steven at St. James Auto Salvage is hands down one of the best parts salesmen I’ve ever worked with! From the moment I called in, Steven was friendly, patient, and genuinely eager to help me find exactly what I needed. He answered all my questions without making me feel rushed or like I was a bother — a rare quality these days!
He went above and beyond to double-check the part’s compatibility and even gave me honest advice about installation. It’s clear he cares about his customers and takes pride in making sure they leave happy. Working with Steven was easy and stress-free — I’ll definitely be back and recommending him to anyone who needs parts and wants to deal with someone who’s knowledgeable and genuinely nice.
Thanks again, Steven, for turning what could have been a hassle into such a smooth experience!
Steven Harshbarger was by far the best to work with! With one short phone call he was able to find exactly what Jeep part we needed, for the best price possible! I have seen first hand how fast, efficient, and considerate Steven is with his customers, including my husband and I. We couldn’t recommend him more for any and all auto part needs!
Been dealing with Tyler Piece at St. James for over a decade. Reasonable prices, top notch service and always stand behind their products. Tyler is always punctual, honest and just a great dude. When we need used parts, we make one call!
Steven at St. James is always my first call for "preloved" parts when I need to help to get my customer's customer get back on the road. We get top notch knowledge and service and quality parts every time. Their delivery drivers are very professional and helpful.
I use St. James for a lot of truck parts for my dealership. Typically I work with Steven, always great communication on if a part is available and how quickly I can receive it. Best selection in the Midwest. Returns or defects are always taken care of promptly. I highly reccomend.
Steven H. was fantastic to work with! He quickly found exactly what we needed and got it to us at a great price. Thanks to his efficiency, we were back up and running in no time. Highly recommend!
purchased a used 65rfe transmission with 89k miles for my 2012 Ram 1500 5.7. Arrived as described, installed it per instructions, flashed, and test drove it to find it in great condition. The 65rfe is the worst dodge transmission and this used transmission is in great shape and will get me through the rebuilding of my current transmission with all the better updated parts. Thanks for an honest sales experience with parts as advertised.
We recently purchased a 2016 Ford Explorer that didn't have a 2nd row console. I was about to pay the ridiculous amount that Ford wanted for one. I thought I'd look up on your site to find one and in fact found one right away. I called and spoke to Dena. I paid $176 plus tax (such a great deal). It was at a location off site. It was delivered on Wednesday. We picked it up Thursday morning. Took it home, cleaned it up and installed it. Thank you so much for saving us hundreds of dollars. It's perfect!
