Lightning fast response time. From the call to tow truck arrival was 9 minutes. Super reasonable tow fee. I hope I don't need them again, but I'll be comfortable calling if I do!
He was amazing. He was quick, efficient and very kind. Even though I’m a college aged girl he treated me with the utmost respect. I also really appreciate Him driving me from KC to Lawrence.
Great service from start to finish! The owner and employees are awesome—professional, friendly, and reliable. They arrived quickly and made a stressful situation much easier. Highly recommend this tow service!
Damien was super friendly, professional, knowledgeable and very easy to work with. The price was right and he did it almost immediately. We had a situation at the drop off point but he handled it like a champ.I strongly advise using Lucky's Tow and if you get a chance ask them to send Damien!
I had an excellent experience with Lucky’s Tow after hitting a median during a massive rainstorm. The driver arrived within 10 minutes, quickly assessed my car, and thankfully let me know I only needed a tire. He safely got both me and my car where I needed to go and was very kind and professional the entire time. I believe his name was Dan—he did a great job and made a stressful situation much easier. I would absolutely recommend Lucky’s Tow to anyone in need.
My car battery died recently and I needed to get my car to the mechanic. They recommended Lucky's. I was able to book an appointment to get my car towed to the mechanic on a Monday morning. I appreciated the quick response time and text reminders on the day of letting me know they were on the way. Lucky's did an excellent job turning a frustrating and unpredictable situation into a delightfully efficient and prompt experience. I highly recommend for when you need tow service!
I was stranded with a dead battery in a hospital parking lot, called a tow company. They were out there in less than 30 minutes. They told me to my mechanic shop. Very courteous driver. I would highly recommend this company if you need a tow.
My experience with Lucky's was great! They got there in about an hour, got my vehicle where it needed to go & even dropped ot where I wanted it. Thank you!
I want to start off by saying, this company is absolutely amazing! I was stuck in the middle of a busy street and didn't know what to do. I called one place and they were 2 hours out. I called Lucky's and they were there in 20 minutes. They not only did everything with insurance and I didnt have to lift a single finger, but they also offered me a ride home since I was nearby! After taking my car to a shop, they didn't fix it properly and I was stranded, again, at 10pm at night. They not only came out quickly and took my car to the shop without me being at the car, but they saw that the shop didn't have a key drop off and, once again, came to give me my key without any extra effort on my part or extra charge. These folks really care about their customers and are very fairly priced for all they do to help out. I will recommend this place to absolutely everyone I know!
Fast service for a bizarre situation. The driver was able to winch my SUV up and over onto the flat road with no damage to the underside. Excellent job and I really did feel Lucky!!
Called them twice to tow my 2021 f250. Showed up when they said they would and were very carful with my truck. Top notch drivers and I will only use them from now on. Great job all around. Thanks Guys!
This was an excellent service. I called and they had someone here within an hour. I was kept up to date on arrival status. The driver was so polite and helpful. Definitely would use again.
I only trust Lucky's Tow for my personal and business needs. They are honest, on time, and accommodating with whatever I need. I hand out their business cards to anyone I see who needs help. Daniel helped me out today, but between me and you, all their guys are great. Thank you for another amazing experience Lucky's Tow!
Fantastic service, I’ve had Three instances where I needed to call them, and they’ve only needed to tow it once. They helped for free the other 2 times because they had knowledge that I lacked. I hope they’re doing well, they only tow your vehicle if it needs to be towed. Ethical, people first business approaches are rare these days. Put their number in your phone so you don’t forget it.
They have the BEST customer service! I called the morning of needing a tow and they answered right away with a great attitude. They also kept communication open the entire process, from scheduling the appt to how far out my tow truck was to the moment he arrived. The tow truck driver was professional, focused and helpful. If you’re hesitant with calling a tow company, call Lucky’s Tow first and let them reassure you, you’re getting the best service at the best price.
Service was responsive, kept me informed and updated as I waited for my tow. The driver was helpful and arrived quickly. Would recommend and would call them again if needed. Trustworthy company, reasonable prices, nothing hidden etc
Lucky Tow got to us VERY quickly. Dan was great to work with. He was courteous and sympathetic to our situation. We just followed his instructions and everything turned out great.
Luckys tow showed up ON A FRIDAY in about 20 minutes. I was pleasantly astounded. Service man was very pleasant and price was very reasonable. I just picked them randomly but they are definitely in my contacts for future needs. Thank you Lucky's! Very well done!
Lucky’s Tow never disappoints! Lyle helped us this time - and he was knowledgeable, courteous and professional. We didn’t have to worry about our Truck with him!
Great tow company. Drivers have always been friendly, and their prices have been very reasonable. I hope I don't need another tow, but, if I do, I'm calling Lucky's.. Many thanks.
Lyle and Tyler were amazing! My tow out from a KC downtown parking garage with low clearance was no match for them! Greatly appreciate their hard work and Lucky’s for taking on this challenging job!
I have used Lucky's tow several time before but this time was very special to me. I was involved in traffic accident and my truck was damaged extensively and required tow but I was transported to hospital and had to leave my truck in parking lot abandoned. I was so worried about the truck being towed a d no way to take care of it and I didn't have an account with them. I called them and told the dispatcher my problem and she told me don't worry they went and picked up my truck no keys and damaged and took it to my house and put it in the driveway and told me to come by the office and pay for the charges when I got released. They made what seemed to be a serious problem a simple one. I was so thankful!!! Thank you so much Lucky's tow service
My husband was in an accident on 3/20/23. The staff was very helpful and friendly on letting us get the stuff out of the car. Office and Drivers very nice and make you feel comfortable. thank you for making a horrible experience a little easier.
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