Bill was super amazing and helpful! After contacting a few other salvage yards, I was recommended to contact County Line Auto Parts for extremely hard to find parts for a smashed up rear-end on a 2020 Hyundai Ioniq. Bill was able to locate all the parts that were necessary to replace at the best price too. Thank you County Line and Bill!
I needed a rack and pinion for my 2011 F150 started to search the web and came across County Line Auto Parts. Call and got a hold Cody told him what I needed and found the part. We compared Vin numbers to make sure it would work. He arranged to get sent over for pickup. I had to him I was getting it picked up by a employee that worked for friend of mine who runs a shop near wear I live. The process was easy and stress free. Thanks Cody.
I had the seat of my Jeep Wrangler break and become unsafe to drive, I looked on their website and saw that they might’ve had a couple of seats. I called to see if they had any available after calling multiple other places annd receiving a recommendation from my Grandpa, And Kip and everybody in the front office was absolutely phenomenal. I gave him my VIN number and he was able to find exactly the right seat I needed it for my car. He said the seat that they had a small rip in it, But he was able to offer me a very good price on it. He saved me hundreds of dollars Instead of buying a new seat base directly from Mopar. Will definitely recommend!
Horrible and stubborn people to deal with cost me a lot of money not doing business with them anymore I advise you to do the same save yourself the trouble
Kip was so amazing I drove 2 hours away to get a part for my car and yes they had it ready for me I was in and out great place to do business I would recommend this place to any one looking for parts for your car thank you guys and I will be back
I had a great experience working with Cody at County Line Auto Parts! He was friendly, knowledgeable, and went above and beyond to help me find the part I needed. Cody made the whole process fast, easy, and completely stress-free.
What impressed me most was his attention to detail and willingness to make sure everything was exactly right before I left. It’s clear that Cody takes pride in his work and truly cares about customer satisfaction.
If you need quality parts and top-notch service, I highly recommend reaching out to Cody at County Line Auto Parts. You won’t be disappointed!
Bill at County Line was a pleasure to work with in finding the right transmission for my truck! They even delivered it to the local shop that was doing the work for me at no addition cost! Thank you County Line Team!
These guys are truly amazing to work with. Anthony at the front sales counter. Took care of any issues I had and was awesome to deal with. You know, and Nick at the loading dock was more than helpful and seems like a great employee. Run an AutoShop myself and it's hard to find people like this.
I already have a working tailgate on my truck but it's scratched and dented so I'm hoping to replace it just for aesthetic reasons. I'm being a little unreasonable with what I want (black, in great shape), and I call every couple months to see if maybe something has come available. Each time the guys who have answered have been more than friendly, professional, and ready to help, and do a nationwide search to see what's out there for me. I wouldn't blame them if they were frustrated - Oh, it's THIS guy again - but never a hint of it.
This was the best experience ever! I called this morning, got a quote on my car and got a check within a couple of hours. Dennis, Christy and Brian, the tow truck driver, were great to work with!
They found an exact match for my truck. I had a damaged wheel, and they were the only ones in the KC area who had one. Thank you.
The only thing they should do different is let you know when you call in that paying with any type of card incurs an additional fee. Since they are basically in the middle of nowhere, I wasn't able to go get cash.
The staff was very knowledgeable and helpful.
Blake is the best. He is very knowledgeable about the business and vehicles. He’s very courteous and respectful. He will go the extra mile to make it happen for you.
I was surprised by the negative reviews but you can't please everybody all the time and if it were my business I would respond the same way they have. I bought a motor from them years ago for a town and country minivan and had great service and a good price and excellent service, I just looked them back up to recommend them to a friend who was looking for a 5.4liter. I had a perfectly good experience with them and as I have done, would recommend them to a friend.
Cody, with County Line was amazing in assisting me work through a warranty issue with transmission in a truck I own. He was incredibly knowledgeable, responsive to my emails, returned my calls in a timely manner (same day) and provided clear direction on how to address the issue...extremely professionalism! Thank you!
Originally posted a negative review 3 weeks ago. I received a response form Dennis who I think is the owner of the salvage yard. He apologized for my treatment and offered his help if I still needed it. I did give them a second chance and was very pleased with the result. I got the exact part I needed in a pleasant and efficient manner. I will call them again the next time I need something.
Fake 90 Day Warranty. Their word is only as good as what you can force them to do(payment processor claim.) If you don't have that then they will completely ghost you. Small claims court is next. According to interstate business regs if the business sells to customers across the country the buyer can sue in the buyer's state. This is eventually going to cost them 20x the cost of the part minimum.
THE REPLY below sums it up, clueless. The owner has no idea what messages his employees reply to/ignore. You'll find out though.
I ordered a used headlight, and new hood and fender after I hit a deer. The headlight is seriously damaged and at times does not work. The hood came with a dent in it, and they sent me the driver side fender even though they billed me for the correct passenger side. They took the fender back and said they would have the correct one within 3 days, almost a month later I have left numerous voicemails with nobody returning my calls. Find your parts elsewhere if you want them to work the first try.
I would have gave this place five stars. They had the part I wanted. It was as good as they said. But the staff was rude. At least in the front area. The people in the back were nice. The lady I originally approached was very unhospitable. Other than that it was a great experience
I would like to preface this review by saying that I have worked with numerous different parts vendors over the years. Kip T. is absolutely phenomenal. He is SUPER responsive for quotes and accommodating to my needs. I can’t even begin to tell you the amount of times he has pulled through for me and my customers in situations that were less than ideal.
The service received here is genuinely great. It is something you will experience no where else.
I’d 110% recommend them. The warranty is great, the service is great, and their prices are competitive.
This company is amazing. Cody is great, and I have never had a bad experience. I buy parts from them almost everyday for the last year. Every single person there is so nice and always willing to help. They go above and beyond.
Dennis is a reasonable man to do business with. He was able to honor my warranty for a cooling fan that messed up and also helped me with another part and recommendation for a shop for repairs. That shop was also efficient and reasonable. Got my problem taken care of quickly. Thank you Dennis.
Bough a transmission from this place and told the salesman that I had the core ready, cody salesman failed to note on the computer instructions, drove 45 minutes to return core just to find out cody ain't here and he also fail to say that they need to torque converter. Wasted time and money and gas for nothing. Stay as far away from this place
They gave me the wrong part and even admitted so, (however in their defense I had the part for 15 months and hadn't installed it yet.) When i got around to having it installed, is when we noticed it was the wrong part. I don't expect my money back, but they didn't even offer to compensate me in any way. Certainly didn't exceed my expectations. $150 for a part that doesn't fit and I cant do anything with seems a little high. There staff was helpful the second time trying to help me find the right part, but at that point i had lost my trust in them. I felt the whole situation could have been handled better.
Update to your response
In the picture shows your part next to my part.
