Emailed them on Tuesday Dec 30th asking about a seat for my vehicle. Received a response in 20 minutes! Excellent Customer Service and part was shipped quickly and in Grade A+ shape upon arrival as it was described. Highly recommend Anthony here!! Photos of the seat received installed in my vehicle! So much better now!
Went there to pick up a transmission. Top knotch service from the first call about the part being in stock to the helpful and prompt service of loading and handling of paperwork and payment. Very friendly and helpful staff thru out.
Such kind staff, the snow day had set them a little behind but they were quick to get my order together and were very accommodating while I waited. I’m not sure if he was the manager or not but he helped carry all my stuff to my car and was very nice. Cute dog too to keep me company lol. Highly recommend!
Bill was super amazing and helpful! After contacting a few other salvage yards, I was recommended to contact County Line Auto Parts for extremely hard to find parts for a smashed up rear-end on a 2020 Hyundai Ioniq. Bill was able to locate all the parts that were necessary to replace at the best price too. Thank you County Line and Bill!
I needed a rack and pinion for my 2011 F150 started to search the web and came across County Line Auto Parts. Call and got a hold Cody told him what I needed and found the part. We compared Vin numbers to make sure it would work. He arranged to get sent over for pickup. I had to him I was getting it picked up by a employee that worked for friend of mine who runs a shop near wear I live. The process was easy and stress free. Thanks Cody.
I had the seat of my Jeep Wrangler break and become unsafe to drive, I looked on their website and saw that they might’ve had a couple of seats. I called to see if they had any available after calling multiple other places annd receiving a recommendation from my Grandpa, And Kip and everybody in the front office was absolutely phenomenal. I gave him my VIN number and he was able to find exactly the right seat I needed it for my car. He said the seat that they had a small rip in it, But he was able to offer me a very good price on it. He saved me hundreds of dollars Instead of buying a new seat base directly from Mopar. Will definitely recommend!
Horrible and stubborn people to deal with cost me a lot of money not doing business with them anymore I advise you to do the same save yourself the trouble
Kip was so amazing I drove 2 hours away to get a part for my car and yes they had it ready for me I was in and out great place to do business I would recommend this place to any one looking for parts for your car thank you guys and I will be back
I had a great experience working with Cody at County Line Auto Parts! He was friendly, knowledgeable, and went above and beyond to help me find the part I needed. Cody made the whole process fast, easy, and completely stress-free.
What impressed me most was his attention to detail and willingness to make sure everything was exactly right before I left. It’s clear that Cody takes pride in his work and truly cares about customer satisfaction.
If you need quality parts and top-notch service, I highly recommend reaching out to Cody at County Line Auto Parts. You won’t be disappointed!
Bill at County Line was a pleasure to work with in finding the right transmission for my truck! They even delivered it to the local shop that was doing the work for me at no addition cost! Thank you County Line Team!
These guys are truly amazing to work with. Anthony at the front sales counter. Took care of any issues I had and was awesome to deal with. You know, and Nick at the loading dock was more than helpful and seems like a great employee. Run an AutoShop myself and it's hard to find people like this.
I already have a working tailgate on my truck but it's scratched and dented so I'm hoping to replace it just for aesthetic reasons. I'm being a little unreasonable with what I want (black, in great shape), and I call every couple months to see if maybe something has come available. Each time the guys who have answered have been more than friendly, professional, and ready to help, and do a nationwide search to see what's out there for me. I wouldn't blame them if they were frustrated - Oh, it's THIS guy again - but never a hint of it.
This was the best experience ever! I called this morning, got a quote on my car and got a check within a couple of hours. Dennis, Christy and Brian, the tow truck driver, were great to work with!
They found an exact match for my truck. I had a damaged wheel, and they were the only ones in the KC area who had one. Thank you.
The only thing they should do different is let you know when you call in that paying with any type of card incurs an additional fee. Since they are basically in the middle of nowhere, I wasn't able to go get cash.
The staff was very knowledgeable and helpful.
I was surprised by the negative reviews but you can't please everybody all the time and if it were my business I would respond the same way they have. I bought a motor from them years ago for a town and country minivan and had great service and a good price and excellent service, I just looked them back up to recommend them to a friend who was looking for a 5.4liter. I had a perfectly good experience with them and as I have done, would recommend them to a friend.
Cody, with County Line was amazing in assisting me work through a warranty issue with transmission in a truck I own. He was incredibly knowledgeable, responsive to my emails, returned my calls in a timely manner (same day) and provided clear direction on how to address the issue...extremely professionalism! Thank you!
Originally posted a negative review 3 weeks ago. I received a response form Dennis who I think is the owner of the salvage yard. He apologized for my treatment and offered his help if I still needed it. I did give them a second chance and was very pleased with the result. I got the exact part I needed in a pleasant and efficient manner. I will call them again the next time I need something.
I would have gave this place five stars. They had the part I wanted. It was as good as they said. But the staff was rude. At least in the front area. The people in the back were nice. The lady I originally approached was very unhospitable. Other than that it was a great experience
I would like to preface this review by saying that I have worked with numerous different parts vendors over the years. Kip T. is absolutely phenomenal. He is SUPER responsive for quotes and accommodating to my needs. I can’t even begin to tell you the amount of times he has pulled through for me and my customers in situations that were less than ideal.
The service received here is genuinely great. It is something you will experience no where else.
I’d 110% recommend them. The warranty is great, the service is great, and their prices are competitive.
This company is amazing. Cody is great, and I have never had a bad experience. I buy parts from them almost everyday for the last year. Every single person there is so nice and always willing to help. They go above and beyond.
Bough a transmission from this place and told the salesman that I had the core ready, cody salesman failed to note on the computer instructions, drove 45 minutes to return core just to find out cody ain't here and he also fail to say that they need to torque converter. Wasted time and money and gas for nothing. Stay as far away from this place
They gave me the wrong part and even admitted so, (however in their defense I had the part for 15 months and hadn't installed it yet.) When i got around to having it installed, is when we noticed it was the wrong part. I don't expect my money back, but they didn't even offer to compensate me in any way. Certainly didn't exceed my expectations. $150 for a part that doesn't fit and I cant do anything with seems a little high. There staff was helpful the second time trying to help me find the right part, but at that point i had lost my trust in them. I felt the whole situation could have been handled better.
Update to your response
In the picture shows your part next to my part.
