Great company. Got me a fair price. The driver Brett was amazing. Was very helpful in getting my car in neutral and putting it in the garage. Recommend!
I locked myself out of my car at Planet Fitness on my lunch break. I called and the dispatcher was very efficient. Not 5? 10? Minutes later a man pulled up. Also, very efficient and polite. While I do regret having locked myself out (again!!) I do not regret calling these pros.
I think the gentleman's name was Bryce really really good dude thank you for everything you did tonight and thank you for being so quick man I really do appreciate it you definitely earned your tip Even though you told me I didn't need to you still get one I hope the company takes care of you though man You're really good dude
Needed a Tow and Jim's Tow Service answered the call immediately ! I talked to Trevor and he was so nice and friendly and helped alot with everything I needed. I then met Derek who was the Tow driver. He took extra care with the vehicle and you could tell he had experience. He was also nice and friendly. It is great to see that CUSTOMER SERVICE is still alive at Jim's Tow Service. I would highly recommend them !
Jim's tow was there for us when we needed it. They arrived exactly when they said they would and took our daughters car straight to the mechanic. Will not hesitate to use them again!
We had a vehicle in an accident recently, Jim's Big Tow, picked up our vehicle and towed it to their lot where, unfortunately, the driver broke a previously undamaged tail light. He informed me of it, and when it came time he accepted responsibility and paid for the damages. Complete professionalism all around. Thank you.
Brett was able to get to me within 20 min! My company van broke down and I was stuck at a light. He saved the day and even dropped me off at home for a very fair charge. Couldn't of been happier with their service! Thanks Brett!
I made the call to Jim’s Tow at 4:58 pm with a blown out tire on the side of the road. Jim arrived so quickly and gave me the best customer service I’ve received. I was driving away with my spare tire at 5:15! Could not recommend them enough, customer service is absolutely everything!!
It was a very long story, but I ended up having my vehicle towed five times by Jim and every time I received outstanding service, fantastic communication and absolutely fair pricing I could not be more grateful to their team for all of their hard work and efforts on my behalf and The absolute craziness that ensued due to my vehicle, I am so very thankful for every single one of Jim’s team!
Recently called them when my vehicle wouldn't restart. By the time the truck came, it was working again. Instead of hooking up, the driver followed me home just in case. I offered to pay whatever was needed, but they were kind enough to let it go. They also were very genuine when they said they were glad all was good. Should I need services in the future, they will be my first option. Thank you so much!
I want to THANK the friendly, professional, knowledgeable and fast Customer Service I received yesterday when my tire was flat!! The Young Man who assisted me was so nice and changed my Tire in a timely manner! He was there only 20 minutes after I requested Service! I also wanted to apologize to the Lady I talked to today I was emotional and panicked because the Key to my wheels wasn't in the pouch I gave the Young Man, however, the Tire Shop found it back where the Spare use to be! Thanks for your professional and calm attitude on my call today! Again, I apologize to her and the Young Man who assisted me yesterday!
I have my own tow company, And I had to pick a car up from Jim's tow lot for one of my customers. They were very friendly and was even nice enough to let me on there lot to pick the car up easier. Mutch appreciated thank you.
Micah was great to deal with—friendly, professional, and knowledgeable. He arrived on time, handled my vehicle with care, and made a stressful situation much easier.
Scheduleed pick up, driver arrived on time, truck was CLEAN, driver was friendly.
Truck was new, equipment looked reliable and modern.
Jared the owner of Value Auto clinic, provided the towing and repairs. I had a great day, waiting on my car. Picking up trash at the firefighters memorial, and WW memorial
Mowing Crew got lawn mower stuck at the edge of the Lake and Jim's Big Tow Service was prompt in responding and had my mower recovered within an hour from placing the call. Price was reasonable too and the Driver was awesome. I would highly recommend them if you need them not recommend loosing your mowers down a hill into the lake lol. Thanks again Jim's Big Tow.
Driver was kind courteous and fast. Dealing with the owner after the car had been towed to his lot was a breeze. He made sure we had everything we needed prior to the insurance company picking up the car.
Called Jim’s Big Tow because my Prius shut down due to a faulty crankshaft sensor. Phone was answered quickly and professionally. Was given a no pressure quote. Jon A. called after being dispatched to let me know his ETA. He was extremely nice and professional. Took great care of my car while being towed and in his possession. Dropped it off in my driveway safe and sound. Thank you for the quick, courteous and professional tow. Highly recommend.
I always recommend Jim’s Tow. They have excellent knowledgeable drivers. This time we had a tractor that broke off the front axle and was tipped angled into the ditch. Dave was our driver and he did a fantastic job getting it loaded and back to the house with no additional damage, even using the angle of the tractor to avoid any tendency to roll.
Called needing my car towed from my driveway to my mechanic. They were promptly there within the hour. Loaded up with no issues, delivered with no issues. The driver Isaiah was pleasant and very friendly. I would highly recommend Jim's!
My wife’s car stalled on Chipman and our insurance linked us with Jim’s Big Tow and they did an incredible job. They were there fast and did a great job. Very satisfied
Just had a crazy experience where my power steering and breaks stopped on me in traffic. After managing to get my car pushed into a parking lot I used my roadside assistance from Bouncie and they called for Jim's Big Tow to pick up my car. It took only maybe 15 mins to get to me and Jake was great. Real friendly guy with a good attitude and was quick to get my car on the truck and down to my mechanic. Not a scratch on my car and he told me exactly what he was going to do before he did it. Really helped during a stressful situation. Definitely would use this service again, though I hope I don't have to!
Greatly appreciate the service that was given to me, the guy was very helpful and not only did he take my car to the destination but he also offered me a ride to get there as well. He was very quick and even helped me with some ideas to handle my situation again I appreciate his help today!!
I have a ‘78 trans am that’s inoperable, and needed to be towed to my new residence. I called up Jim’s Big Tow service, and was able to easily arrange having the car towed with a quote upfront. The cost was very reasonable. The driver, Carl, was absolutely phenomenal and such a wonderful individual! Very personable and professional! I can’t emphasize that enough! He was helpful all the way to the successful moment of the car’s drop off. He had this sense of care toward the car as if it was his own. If I am in need of a good towing company, Jim’s Big Tow is who I will be contacting first and recommending first! Thank you for such an amazing experience in a time of need!
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