I have been a customer twice at the Lees Summit location and I have been Surprisingly happy about the experiences because they made it easy on me. They were flexible, helpful, personable, and the work that they have done on my car has been perfect!
Very nice people. We were told my car would be done by 1pm or 2pm, but I called at 3:30 and they hadn’t started. Usually I wouldn’t mind but I had a flight to catch (which we made them aware of) and it made for a very stressful afternoon.
Great work very fast. Friendly when you actually engage with them but gives off the vibe they are annoyed by having to communicate with you. Also didnt talk to me about my car at all just took the car did the job and gave it back. I had to ask questions about how it went if there were any issues and if there is a warranty. I’ll go back bc they did good work though.
Ended ordering some headlights that I had planned on installing myself until I figured out how involved the process was. Oades Brothers installed them the same day I called in less than an hour. They did an amazing job, the lights work perfectly, and it was so nice to have the work done by the pros. They do a great job with customer service explaining everything.
Excellent, fast service. I was only there for an inspection but they got my car right in. After having a terrible experience at a dealership this was especially appreciated. I will definitely use Oades in the future.
Great experience overall! Highly recommend. Top notch customer service. We felt like we could ask all of our questions and they fixed what needed fixing at a reasonable price.
I went there, on vacation from Texas, with a tire problem and to check on an electrical problem. They got me in, fixed the problems (both) found another problem, fixed that, and sent me out with a truck that I can trust in to get me home. If I lived here I would be letting everyone know where to take your vehicle. As a result, my daughter, who lives near here will be taking her truck to you for her service and repairs. Thank you for quality work, awesome attitude, and very good price on my truck.
These guys are amazing, very knowledgeable and easy to work with. They helped me with my car a few times and the prices weren't bad at all. A special shout out to Michael and DJ who were a tremendous help!!!
I had purchased a gift certificate through a silent auction. It was to include a tire rotation, wipers and oil change. The service person I worked with was not friendly and just gave my keys back and said nothing. I realized that my windshield wipers were not changed a few days later. I returned to the shop and was greeted with yet another unfriendly staff. They told me that my wipers had been changed a month prior, but the information on my ticket was incorrect and it was not me. My gift certificate included wipers, and the tire rotation, and nothing was said to me about not doing either of those. Considering I was not previously a customer, I will definitely not be returning to their establishment for any of my future needs.
These guys are incredible! David and the entire team really came through for me when I was in a tough spot. They fixed my tire after another place turned me away saying it couldn’t be done. Real experts! I just moved to the area, and they’ve definitely earned a lifelong customer. If you’re looking for honest, top-notch service, this is the place—hands down 10/10. Highly recommend! Thank you all again, and God bless!
We were from out of town and needed tires because we had a blow out. Oades Brothers was able to get the tires we needed and help us very quickly so our trip was not ruined!
They replaced a rear taillight assembly on my wife’s car and just recently replaced the driver side mirror on my F150 pick up. Both done quickly and very professionally. Very happy with this organization!
We were on our way out of town and ended up with a flat tire. We found Oades Brothers and called them right away. They were so helpful right from the beginning. Even with a very full schedule they got us in and got us four new tires. While we waited in the waiting room, I could hear them being courteous and helpful to everyone they came in contact with Michael, Brandon and David Bradley were awesome! Thank you Oades Brothers!
It was a great experience. Got my car towed in late Saturday morning wo an appointment yet still got it back that same evening with all the care needed. Very kind customer service and shout out to David for being attentive. Would recommend.
Needed to get a state inspection for my car and loved that I could drop off and get a call when it was finished. Got a call while during inspection to have a cleanup and due to try and detect potential leaks. My family trusts oades brothers to give us factual information. My father in law is an ex Air Force crew chief and if he doesn’t know how to fix it we take it to y’all. Thank you for being honest! It’s hard to find these days sometimes!
The zip ties came off the panel that covers my oil pan on my way to another appt so I stopped at their shop. Friendly man at counter said they would be happy to look at it. Pulled it in immediately and had it back, fixed in about 5 minutes. Then they didn't even charge me for their time! I am so grateful! Good folks are still out there! Thank you!
Oades Brothers took good care of me, and my car. They checked things out thoroughly, installed four new tires, balanced and aligned everything. And all with courtesy and at a reasonable price!
They usually can get you in promptly. I have generally used them for oil changes but prices have gone up so I'm not sure I'll keep using them. Sometimes they price well for repairs, others they are pretty high. Customer service is good but they always seem to find something that needs fixed with our vehicles that other shops say isn't urgent or necessary
Was out of town for work, woke up at the hotel and came out to a flat tire, limped it to the closest gas station, aired it up, saw the best reviews for Oades. Decided to try to make it there (15 min away). Had me in and out within 30-40 minutes with a tire patch/ plug. Super impressive, and im a car guy. Whats up with the ATS-V back there boys?! Lol. Regardless, would recommend 100%
They really helped me out. I took my front tire from my zero turn that had came off the rim the young man I was speaking with smiled and said let's see it. He looked at it and said we can help you out and carried it into his shop and fixed it and pointed out it had a tiny leak and there plugs are to big for that tire and recommended something like slime should fix it then carried it out to my car for me. I asked what do I owe you? He replayed nothing no worries. If your looking for a repair shop give this business a try I highly recommend them they are located in Lee's Summit
I went in to get a tire repaired, had a slow leak. They were not able to plug it because it was along the side wall and needed to be replaced. They quoted me a set of new tires and changed out my damaged tire with my spare. Didn’t charge me anything for the work they did today! I would highly recommend!
Oades Brothers in Lees Summit was very helpful. They evaluated my vehicle well and didn’t try and over charge me or sell me stuff I didn’t need. I feel like there prices are fair as well.
Because some shops shy away from repair of 6 way power seats I suspect the diagnosis and repair is challenging and likely to consume more time than can be charged for. Oates was willing to take it on and to accommodate me with drop off scheduling. Very satisfied
Dishonest and Unprofessional – Beware of This Shop!
If I could give zero stars, I would. My husband scheduled a 12:00pm appointment for our son’s car to get a 4-wheel alignment. I dropped the car off at 11:45 and was told it would take a couple of hours. At 1:30, I called to check the status and was told there was just one car ahead of mine and that we were next. By 2:45, the car still hadn’t even been touched.
When I went inside to ask why, the employee with the black rubber things in his ears told me they had noticed the car had been in an accident and had already pulled it onto the rack. That was an outright lie—because I receive alerts every time the car is turned on or off, and no such alerts came through. When my husband called to question him, the employee actually admitted, “well I basically lied about that.” Yes, he admitted to lying.
To make matters worse, he explained that customers who wait in the lobby take precedence over appointments. That is absolutely ridiculous and defeats the entire purpose of scheduling ahead of time. Then, instead of taking responsibility, he suggested the car might have suspension issues and they might not be able to complete the alignment anyway. Finally, he got an attitude and told us we could just take the car.
This entire experience was unprofessional, dishonest, and a complete waste of almost four hours of my time. If they didn’t want to work on the car, they should have been honest from the start instead of lying and stringing us along. We will never return, and I would not recommend this shop to anyone who values honesty, professionalism, or basic customer service.
I had them patch a tire and tire rotation. They were fast efficient and their pricing was very good. Very professional friendly staff, these guys know their stuff!! I would highly recommend them!!
Best Customer Service Ever!! Everyone was kind and so efficient! They quickly greeted me when I walked. I went in for an inspection and also got my tires rotated. This will be my to go place for oil changed and what ever service I need. Best 1st impression EVER !
Awesome customer service and fast quality work! After multiple times dealing with my dealership about tires I bought from them going flat I came across Oades Brothers. From the start customer service was amazing, and they had me in and out at a very astonishing reasonable price. I will definitely be back when I eventually need new tires, highly highly recommend!
Jul 18, 2025
Nearest Junkyards to Oades Brothers Tire & Auto Service - Lee's Summit
Website
