One of your workers is going around driving like a total drunkard right now in a white pickup. They were weaving through cars to get farther ahead, while also not signaling at all. (Which didn't make them any faster I'd anything they just wasted gas.) Stopped completely past the signal line. And didn't pull over and slow down for two emergency vehicles. Like a checklist of everything you shouldn't do. It's even dumber to do it in your company truck.

Jordan Humphrey

09/05/2024 23:55:54

These guys know their business they know how to take care of the customer they communicate very well and most important is their tow truck driver Dylan who of course got me and my vehicle and was able to put it on the tow truck and get me back home Dylan thank you for your time talent and energy and I appreciate and value you have a blessing from a wonderful company that should know you are a part of a great team and team is together everyone achieves more God bless you and I hope this company realized they have a very valuable driver that knows his job.

James Coonrod

08/05/2024 03:35:18

Deceiving, will price gauge you and put extra charges to squeeze more money out of you. Unbelievable and unethical. Too bad missouri has very little laws on people like these.

Fernando

08/28/2024 00:20:48

Would def recommend. Went ABOVE and BEYOND to help me with a tow no one else would even touch! He was very knowledgeable and the service was outstanding!

Nicole Scott

06/17/2024 20:36:34

Disappointed is the word. I called last night and was quoted $105 to pay with my debit card for a tow 4 miles from my house to the mechanic. Not a problem, because I know that they do have to travel to me and many factors are involved. I was very happy to pay this price. After scheduling, I got called by Cody, the tow truck driver, last night and he informed me that he would not be coming to my house because he had bald tires on his wrecker. I told him that I agreed with that decision, and that they should send another driver that had tread on his vehicle for the safety of the driver, my vehicle, and the vehicle that they would be operating. I was contacted by their dispatcher who informed me that he was going to put me on the schedule for this morning for a pick up at 6:30 AM. I woke up at six in the morning to be ready for the driver and I never received a phone call. I finally Decided to pick up the phone and call them around 7:42am, this morning, and was informed that they had no idea that I was supposed to be on the schedule and that their usual dispatcher had been in a wreck. I was OK with this simply because lack of communication does occur and it’s no one‘s fault usually except the two parties involved. I was happy to be flexible with them because I did not have to be at work until noon. The tow truck driver came shortly thereafter, got up to my house, pulled into my yard and then proceeds to back down the hill after realizing that he cannot get my car from the current position, so what I did from that point was advised to him that he should back up to my car, pick it up and then pull it straight out after. Once backed down the hill, he walked up the hill and told my husband that he did not think that he should do the maneuvering that was requested and he told us that he was going to come back around 1 PM today once the snow and ice had melted from in front of our house, which again was also just fine because it is very snowy and icy in Kansas City, right now and while we’re on the Kansas side it’s also pretty bad. 1230 approaches and I called the tow company to let them know that all the snow and ice has gone that is fully melted with our 40° temperatures and that they can send the wrecker, who by the way was the same guy from last nights phone call, so CODY, back to pick up the car. I was then told by the dispatcher that the tow truck driver informed them that he backed down our hill slid the entire way and hit a metal pole and did not feel comfortable coming back to the house. None of which occurred as we watched the entire time, and have clear view. That dispatcher, then proceeds to tell me that he has sent two wreckers out to my house with no success, when I’ve only had one visit, and a phone call refusal last night, and then also proceeds to tell me that there’s nothing further that they can do for me and that I will need to contact another company which at this point I’m OK with contacting another company because I’ve received lackluster service and apparently their tow driver likes to lie to get out of his jobs. If that’s the kind of people that you like to employ, then good for you, but that’s not the kind of people that I like to receive service by or that many people here in Kansas City would like to receive service by. I just hope that this review gets into the good hand that it needs to so that may be some changes can be made And the employee can be spoke to and that he knows that you don’t have to lie to get out of a job if you don’t want to pick up the vehicle fine just say that. Due to recent events, very poor service/communication And a lying tow truck driver I am giving one star. Be well.

Jessica Dennis

01/23/2024 21:19:01

Drove three hours to pick up a piece of equipment they were storing on their yard. Called in advance to be sure they would be around and available to load. They made my driver wait for four hours and then told him they would not load him that day because there was snow and ice on their yard. The snow and ice was there when I called them originally. Went back with my own loader the next week because they were “unable” to load it even though they are a very capable towing company. They charged me more storage time and not even an apology for the six hour trip that I took the week before when they were unable to load it. This was after they tried to scam the insurance company for more than double what the original agreed charges were. Please be very aware that these people are very dishonest.

Curt Vos

01/27/2024 11:27:07

I broke down in my tow truck and chuck came and resued me in 15 min I thought he was very professional and very nice guy hoping I never break down again in that area but if I do I will use again

Cody Towing

09/02/2024 00:41:57

So the guy who towed my car was great, but they charged me $2000 for a tow bill. I was told it would be $8 a mile or $400-$600. So I was definitely taken back when I seen the bill. Even though the guy was super awesome. The 2 day storage fee ( car was there less than 24 hours) was a little ridiculous. I just can't recommend this company because the shady business practice. ( Pretty sure they just took advantage of my insurance company. )

Robert Mills

06/17/2023 03:21:24

I would leave 0 stars if possible. DO NOT USE. They're highway robbery. Had many charges on the bill that made no sense. They're liars and scam artists. Will be reporting to the state and anywhere else I can. Please do not use!!!!!!!!!! Got in a wreck. They pulled over and waited (illegal in lots of places). Then they charged for wait time even though they were never asked to wait. 700$ fee to tow it little over a mile. Also was given a receipt with my signature on it, however I never signed this paper.

Landon Sulsar

08/29/2023 09:04:52

DO NOT USE THIS COMPANY! They are thieves plain and simple!!!! They were instructed to drop my vehicle off 15 miles from point of pick up, they chose to take it back to their lot and bill the insurance over )$1400 to get the vehicle to the right place. It is three day later and the insurance is still trying to get my car back.

Chris Ducos

10/24/2023 19:34:27

Witnessed them yelling face to face with a pregnant woman as they were towing her car because she was parked in front of a vacuum. Pretty petty actions, hate to imagine what kind of company this outfit is if this is how they represent themselves.

Richard Hanks

03/14/2024 17:44:07

Showed up and record time to pull someone from my reserved spot. I am disabled and they saved my day.

Alice Miller

08/04/2024 23:24:56

Excellent called at 330 on a Friday evening to get my tool boxes moved from independance to st joe the gentleman who answered said no problem I can be there at 6pm. At 530 the driver called verified the address and by 7 pm we were loaded up and headed to saint joseph by 9pm we were finished up. The driver who picked the boxes up was knowledgeable and did a great job at loading unloading would definitely recommend again

Rick Berg

10/26/2023 01:02:15

I called because my son was in a ditch, they were there very quickly and worked diligently to get his car out of the ditch with very little damage, if any. I was in constant contact with them and they advised me of the price, etc... up front. They actually should have charged me more than what they did, however they were trying to be fair with me, which I appreciated very much. I will definitely use them in the future! My hero's!!! Thank you very much and I will definitely call you in the future, if needed.

Susan Mindham

01/09/2023 00:58:42

I would not recommend using this company these are some before and after pictures of my old bike that they impounded for ipd a couple days ago as you can see it was a complete bike before they got ahold of it and nobody wants to own up to it instead there driver says ipd did it and vise versa

Andrew Bartholomew

06/02/2022 00:23:36

Towing company doing SHADY business. They like to show up and pretend they are called in by you and then suggest other services to charge you more. Just look at their yelp reviews. In my case, they pretended to be with Mercedes towing to get my car and charge a $1,800 bill to do a simple tow. Once called to see if they can fix this, they did not care nor wanted to fix anything. A complain with the attorney general will be filed for consumer fraud which is what they are doing. Unfortunately Missouri doesn’t have towing laws so these type of towing scoundrels take advantage of many people. They don’t like to even give their real names, which tells you a lot about their company. Hopefully the owner can see this and see they type of business being run. Doing illegal practices such as using scanners to know where wrecks are at and show up.

Andre Paredes

10/24/2023 21:39:32

Amazing amazing and fast service! We needed a special type of towing truck and they had plenty available and are one of the very few towing companies to have them. They arrived in record time and even with challenges, went above and beyond to perfectly remove our truck from a very low parking deck. I couldn’t be more grateful and happy with their amazing customer service! THANK YOU!

Kam Odom

05/24/2022 19:25:29

Great price. Had a fully loaded 1500 full of tools and it was only $175 to get it 15 miles. Great price, great service! Will be using again if need be!!!

Dale Forrest

04/07/2023 14:17:42

Wow Fast Prompt Very professional service they did what other tow companies couldn't they tow our conversion bus with no problem no hesitation and it was very affordable you can't go wrong using them we be a forever customer for our towing needs would recommend them to anyone. Thank You Hookers Towing.

Jewel&Lisa Carter

11/07/2023 17:33:35

Came without our authorization and damaged our deer guard. Stay away

Stefan Popovic

01/04/2023 03:23:42

DO NOT USE! AVOID at ANY cost! We deal with storage and towing lots all over the country and these guys are the WORST! If you are going to let them tow your vehicle you might as well sign the title to them at the time of service!

1Thes511

01/29/2024 15:20:30

They quoted us the wrong price over the phone so when the guy showed up he was angry about it. My car had a back tire that wasn't moving and he was aware of this and proceeded to drag the fixed tire all the way to the shop. The shop was very angry about this as well. The person that showed up was rude and told us how sick he was and that he shouldn't have come to work today. I couldn't agree moren he shouldn't have worked that day.

Nicole Hosier

01/11/2023 01:31:53

DO NOT USE THIS COMPANY. This company price gouges you and pushes you to tow using insurance so they can charge extra. $225 hookup fee, $150 special equipment fee (which none was needed, I watched the tow truck driver drive my car onto the flatbed) and then $5 a mile. They personally recommended a body shop which happened to be the furthest away body shop in town. They don't tell you the price, they send it in an email after services are done. Use Southland Tow. I had another vehicle towed this month and Southland only charged $165 for the same service. Do not use Hooker’s Towing.

Bam Mac

01/05/2023 19:04:33

Jason was extremely friendly and helpful. Broke down and Jason immediately responded and went above and beyond to accommodate my needs and put my mind at ease. Will definitely call again if the need arises!

Jacob Liles

05/13/2022 16:44:01

This company is a scam! They destroy peoples belongings in the process of towing buddy had a bike impounded that was perfect condition went to pick it up and it was best to hell. owner said He could pay 200$ instead of 300$ for the damages. Ridiculous business owner and shouldn’t even own a tow lot

Gage Escobar

06/02/2022 00:13:59

They did a great job for us on a bad day! We’ve used them for towing and a truck lockout. Very fast and friendly and had our truck unlocked in under 5 minutes!

Lori Martin

04/07/2023 21:47:33

Great company. Tim went above and beyond to make sure my teen daughter was ok after a pretty substantial accident. Thank you! This company cares and does it right!

Adam T

10/26/2022 23:09:06

Jason was extremely professional and nice; I shared with him the cost of the repair and he saw how upset I was and went out of his way to provide me with information and contacts with cheaper parts...I am so grateful..will definitely use him and refer to others!

Sheila Alexander

07/25/2021 01:45:36

While nobody ever wants to need a tow truck, it’s great to have one you can trust. Chris was so wonderful, and he made a miserable afternoon much more bearable. Highly recommend this company!

Lissa Tibbetts

01/16/2023 20:29:11

They didn't bother to mention they had 2 lots that they took cars to. Had us driving around town for an hour trying to find the right location. Cash only, no change. About as scummy as every other tow company.

Garrett Miller

05/06/2023 21:23:54

Address:	9901 E US Hwy 40, Independence, MO, United States
Phone:	+1 816-836-8697
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 57 Reviews
ZIP Code:	64055
Open Hours:	Open 24 hours
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Hooker's Towing JunkYard in Independence (MO)

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