have been looking for a new mechanic. I feel i have found the best. fixed my brakes that another mechanic messed up. fixed a turbo on my van then showed me where another mechanic used wrong bolts, now fixing my door locks that again was fixed wrong. they definitely have my business from now on. I highly recommend them. Thanks guys..
We at Jones Family Motors partner with True Care Automotive on every vehicle we sell. Every car will go through their 100-point inspection before it ever reaches our customers, and we couldn’t ask for a better partner.
They are thorough, honest, and reliable—exactly what you want in a mechanic. Their attention to detail gives us confidence that our customers are driving away in safe, dependable vehicles. On top of that, they’re just good people who truly care about the work they do.
I love this place! We’ve been going for a few years now since our previous mechanic had to close his doors; I’m so glad we found Dylan and True Automotive! It makes all the difference in the world to have an honest mechanic who does quality work AND goes above and beyond. Most of the other staff, I interacted with have been great as well, very cheerful and friendly. Even though they are a small town shop, they’re extremely reliable and professional, with decent prices. We totally recommend them!
Where to start!? Our 2022 Jeep Wagoneer broke down southbound I-35. My partner called True Automotive and Dylan responded with a quick bring it in, we'll take a look at it. We were towing a 32 foot camper loaded to the gills with gear. The tow company got the Jeep on a flatbed and towed the camper behind. Once we got to the shop, Dylan let us park the camper right next to the building so we could offload the Wagon. After a bit of looking ,computing, and generally doing mechanic stuff, Dylan and crew identified the fuel pump as the culprit. Well, guess what, that part isn't readily available, so my partner and children had to go on to the West coast while I went back north to wait. A week later they had the part, fixed the Jeep and still kept my camper safe till I could get back down to pick it all up. True Automotive took care of my vehicle, took care of my camper and was the greatest group I've ever had to work with. Dylan and his crew are super friendly, down to earth, and will help you out in a pinch or not. Definitely recommend them for any automotive work! Thanx guys.
I did not know they existed but driving throughthe back streets of plattsburg, as one does on a wednesday afternoon, I saw them and stopped in to see if they could do an inspection for my registration renewal. They could not but referred me to nearby shops that could. The reason for the 5 stars is that this shop is a class act. The brothers were friendly and helpful and treated me with respect. The shop almost looks like they had a decorator in to make it cool (the 😎 type), attractive and clean. A clean shop and being respected are a big deal as a woman
Nobody wakes up in the morning thinking, "I can't wait to go to the mechanic!" The nice thing about True Automotive is that I know it's going to be a pleasant experience with knowledgeable mechanics any time I visit. Dylan is great about explaining vehicle issues before making repairs so you dont have to worry about unexpected charges, and is extremely honest about pricing. Just try not to get lost in his eyes 👀. I highly recommend True Automotive for your vehicle maintenance needs 💯.
Dylan and True Auto do a great job. Highly knowledgeable. Reasonable prices. They can work on just about any car you can think of. Double bonus that they know foreign cars. I needed a good mechanic to help keep a temperamental Volkswagen under control and they've always been great help! Pretty sure this is the only place in the area that has specialized knowledge of foreign cars. Very cool to have this resource in Plattsburg.
Brought my car in because I was hearing a weird sound. Dylan was able to diagnose the issue and fix it quickly. Great pricing as well! I would send anyone his way!
Dylan was awesome. He researched the strange situation, made sure I was ok with the solution, before fixing the problem. Thoroughly pleased with my experience, and I will return. Thanks for the smooth ride with shocks and struts⭐️⭐️⭐️⭐️⭐️
I would like to thank you for taking such good care of my truck, and my wife's car. I now see why you are were recommended by so many people. Your integrity is rare these days. I appreciate having peace of mind knowing I have people to trust when it comes to my vegicles.
You got a customer for LIFE!!
Just moved to the area - Dylan's shop is conveniently placed right around the corner from the License Office, so I went by. They changed my oil fast, and Dylan's got a great diagnostic eye - he was able to tell me in detail the gaps in prior repairs done elsewhere. He gave me an honest recommendation on how to save money on fixing the problem (Dylan is super fair, btw.), and he applied some quick innovative techniques to temporarily fix issues with gas pedal. Professional, honest, and friendly - all you really want from a local business owner.
I took my truck to Dillon last winter due to having no heat. As he was fixing it he seen my radiator was leaking everywhere due to someone using stop leak. He called to let me know and what he could do to remedy the situation and the amount it would cost to fix it. He is very thorough and passionate about his job. When i went in to pick up my truck Dillon explained everything he did and showed me the old parts.He did a great job and even went above and beyond when he came in to finish my truck when his grandmother passed away. I highly recommend True Automotive. Dillon and his wife Samantha are super nice people. They will continue to have my business.
I was driving from Kansas to Chicago and my air conditioner stopped cooling while I was far from home on the highway. It was a hot day, I wasn’t going to make it for the rest of my drive. They were the second closest repair shop from my position, so I called them and they said they could see my car that day. I drove to the shop and they assessed the issue, told me what was wrong, and fixed it at a fair price. My air conditioner worked perfectly after that and my trip was cool and comfortable. I’m sad I live so far from them or I would go to them for all my car repairs and maintenance. I really appreciate their fast and friendly help! Highly recommended.
Very good and honest mechanic who will do you right and go above and beyond expectations. Looking forward to bringing my vehicles back when they need service!
How Refreshing it's... To Find a Genuinely Honest, Very Reasonably Priced, Highly Experienced Auto Mechanic Who Actually Cares About Doing It Right the First Time. I've Nothing But Positive Things to Say About this Business & Wish Them Great Success Going Forward...
Dylan was very nice and knew exactly what to do when I told him what was going on with my car. I needed a new battery and he found one close by and was able to fix my car by the end of that day. I’d recommend him to anyone dealing with car troubles!
Dylan is friendly and professional. He knows what he's doing and he does it well, in a timely fashion, and his pricing is very reasonable compared to others I've done business with. I highly recommend True Automotive for anything you need done for your automobile.
Very nice people but charged more than advertised on the diagnostics. With inflation hitting hard. We expect more. From Kansas City and just needed some help home.
Had Dylan put new headlights and fog lights in my car and he put new u-joints and hub bearings in my husband's jeep. Did a great job! Would highly recommend.
The old saying that a good mechanic is worth his weight in gold is true. Dylan is one! He is very knowledgeable and very thorough. I drove an hour to take my car to him because he saved me money in the long run, and I knew I would get my vehicle fixed right.
Dylan the owner of True Automotive Repair knows cars and trucks inside and out. I was having many issues with my vehicle and was recommended to come to his shop (driving from Overland Park to Plattsburg) he charges fair prices and not only told me the issues that were wrong with my car but showed me what was wrong and how he was going to fix it. 10/10 would recommend taking your vehicle here for world-class service and fair prices!
